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Hampton Inn Westfield

2.5 star property

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February 2025
March 2025

Photo gallery for Hampton Inn Westfield

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout curtains
Indoor pool
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
39 Southampton Rd, Westfield, MA, 01085
  • General Wareham Park
    ‪3 min drive‬
  • Baystate Noble Hospital
    ‪5 min drive‬
  • Westfield River
    ‪5 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator

Room, Multiple Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Refrigerator

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Quality Inn Westfield - Springfield

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.6 out of 5, Good, (760)
The price is €105
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Quality Inn Westfield - Springfield

About this property

Hampton Inn Westfield

Hotel in Westfield with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Hampton Inn Westfield offers 86 accommodations with video game consoles and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn Westfield gets high marks from our customers. During your stay, you'll be within walking distance of Westfield Dog Bark. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Westfield Dog Bark and a few minutes from Apremont Park
  • Cats and dogs welcome for a fee
Hampton Inn Westfield offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Hampton Inn Westfield also features coffee/tea in common area, complimentary newspapers in the lobby, and a front desk safe. Self parking is free. A complete renovation of Hampton Inn Westfield was completed in November 2019.

This Westfield hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003703290
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express & Suites Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel
Hampton Inn Westfield Westfield
Hampton Inn by Hilton Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel Westfield
Holiday Inn Express & Suites Westfield Westfield
Holiday Inn Express & Suites Westfield Hotel
Holiday Inn Express & Suites Westfield Hotel Westfield

Hampton Inn Westfield Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 316 out of 711 reviews" "
Rating 8 - Good. 236 out of 711 reviews" "
Rating 6 - Okay. 93 out of 711 reviews" "
Rating 4 - Poor. 41 out of 711 reviews" "
Rating 2 - Terrible. 25 out of 711 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Stayed 1 night in Oct 2024

6/10 Okay

Renaye

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No review really needed, because I don’t think management really cares!! The room had issues I did not like, poor lighting in kitchen area, no microwave! No anti slip pads in tub bathroom counter way too small no high racks to fry towels. Spending $934.56 for 4 nights I really expected a higher quality room Also was not offered military rate on room Kinda dissapointed
Stayed 4 nights in Oct 2024

4/10 Poor

Jesus

Business traveller
Disliked: Staff & service
Was very disappointed with the value. Was charged $2.00 for a bottle of water after paying $300.00 per night for a stay at a Hamptons Inn.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Incredible Breakfast Buffet
Clean & comfortable place to stay in Western Massachusetts. There was the most incredible breakfast buffet- eggs, bacon, fresh fruit salad with melon, blueberries, etc. , cereals, pancakes, waffles, bagels. Has indoor pool. I brought my swimsuit but didn’t have time for a swim. Staff were super friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Hotel is clean, staff is friendly and the continental breakfast was delicious.
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Travelled with group
Disliked: Staff & service
We arrived at the hotel at 11:30pm to check-in. Even though I had a reservation (made 4 weeks in advance) and had it confirmed with hotel, we were told there were no rooms available and that a wedding group had booked 3 weeks in advance. We had no choice but to drive 2 hours home - after a very long day. The best we were given was that it was Travelocity's error. No accountability was taken even though I had spoken to the actual hotel weeks prior. I called Travelocity while in the hotel lobby and told it would be a 15 min wait for someone to speak with. After 40 mins, a representative apologized and then but me on hold another 10 mins only to be told the same information we were given at the hotel. It was now after midnight and we started our drive home. They connected us with another person who also put us on hold several times, only to be told we could drive 11 miles to the nearest available hotel room and that we would need to pay upfront. At this point I had zero faith, and said we did not want it. I was then asked if I wanted to keep my current reservation! The same reservation i had made 4 weeks prior, just spent over an hour with customer service explaining the hotel had no room for us. The problem is, as sorry as everyone told us they were, it wasnt going to change our situation. Extremely disappointed.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Decent kind of expensive!
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sydney

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Amenities, property conditions & facilities
The breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Work trip, 2nd stay here, will be back!!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast hot foods were cold. Only downer to our stay.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

david e

Liked: Cleanliness, property conditions & facilities
This hotel needs 2 elevators
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better. Scrambled Eggs especially dry and chopped up too much..
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location. Check in and check out was a breeze
Stayed 3 nights in Sep 2024

10/10 Excellent

Atsuko

Stayed 1 night in Aug 2024

8/10 Good

Corinne

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It started when we first got there. The lady at the desk told us the checkout time for the next day but we were there for 3 days. Did not tell us about breakfast in the morning. Then we were put next to dogs barking late at night when it wasn't busy. We only had one face cloth. The second day that we were there no made came into tidy up the bed or give us fresh towels. The last night that we were there we got fresh towels but it was another awful night with people yelling in the hallway and the people above us on the third floor were walking and pounding all over the place. I almost went out in the hall at midnight to tell them to be quiet and go it back into their rooms but it sounded like a family with kids talking from different rooms in the hallway. It was not a good experience for my husband and I and definitely will be thinking about staying elsewhere the next time we visit Massachusetts.
Stayed 3 nights in Sep 2024

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t check in until after midnight and the gentleman at the front desk was wonderful. room was quiet. Bed comfortable. Shower hot. All we could ask for.
Stayed 1 night in Sep 2024