Tru by Hilton Chicopee Springfield

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Premium bedding, down duvets, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pet-friendly

Gym

24/7 front desk

Explore the area

440 Memorial Dr, Chicopee, MA, 01020

Chicopee Falls Dam
15 min walk
Priya Indian Cuisine
1 min walk
Holyoke Station
12 min drive
Springfield, MA (CEF-Westover Metropolitan)
7 min drive

Room options

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Chicopee with free breakfast and 24-hour fitness centre

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Weekly housekeeping is available.

Tru by Hilton Chicopee Springfield offers 108 accommodations with an iron/ironing board and blackout curtains. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Chicopee Springfield. During your stay, you'll be within walking distance of Chicopee Falls Dam. Free WiFi in public areas, free self-parking and an indoor pool are available.

Free on-the-go breakfast served daily
Free WiFi
Free self-parking
Enjoy drinks at the bar/lounge
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
15 minutes on foot from Chicopee Falls Dam and a 3-minute drive from Chicopee Memorial State Park
Cats and dogs welcome for a fee

Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, an arcade/games room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking options include a carport

Food and drink

Free on-the-go breakfast available daily 6 AM to 10 AM
A bar/lounge
Snack bar/deli

Things to do

24-hour gym
Arcade/game room
Indoor pool

Family friendly

Arcade/game room
Art supplies
Children's games
Children's toys
Free cot
Indoor pool
Laundry facilities
Mini-fridge
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre

Outdoors

Picnic area
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Premium bedding

Bathroom

Private bathroom
Towels provided

Entertainment

55-inch LED TV with premium cable channels

Food and drink

Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0004550610

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel

Tru Hilton Springfield Hotel

Tru Hilton Chicopee Springfield

Tru Hilton Springfield

Tru Hilton Chicopee Springfie

Tru by Hilton Chicopee Springfield Hotel

Tru by Hilton Chicopee Springfield Chicopee

Tru by Hilton Chicopee Springfield Hotel Chicopee

Tru by Hilton Chicopee Springfield Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Mari-Ann

20 Sept 2024

Liked: Staff & service, property conditions & facilities

Friendly atmosphere

Stayed 2 nights in Sep 2024

8/10 Good

Christine

17 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Karen

14 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

I was woken up at 7:00 am by loud banging in the air conditioner. I called the front desk and they said to turn it off because the engineer would be in at 8:00. The noise got unbearably loud and sounded dangerous. I was forced to leave the room and check out early at 7:30 am. The clerk was supposed to email my receipt but did not.

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

14 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

alan

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

clean and easy access off highway. Many places to eat in area

Stayed 2 nights in Sep 2024

10/10 Excellent

Bill

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Conveniently located, easy access off the highway. Very good breakfast included. Traffic noise was inevitable but easily tolerable. The staff were all friendly and helpful. We have already booked apther stay for oir return trip.

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveller

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Dolores

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to stores and restaurants. The lobby has a play area for children. The room was clean.

Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Modern, clean and friendly!

Stayed 1 night in Sep 2024

8/10 Good

Abimael

Travelled with group

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You should give special to customers like me Thank

Stayed 1 night in Sep 2024

10/10 Excellent

Ayat

6 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

5 Sept 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Anabela, madison

Travelled with group

4 Sept 2024

Love it Super clean

Stayed 1 night in Sep 2024

8/10 Good

JOSE

Travelled with partner

2 Sept 2024

Liked: Cleanliness

Charge me $111.18 for “upgrade room” service that didn’t ask for… after i call to the hotel, they will take the fees off…i’ll see when check my credit card statement…

Stayed 2 nights in Aug 2024

10/10 Excellent

Yumi

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staffs are so friendly and helpful.

Stayed 2 nights in Aug 2024

8/10 Good

Kadidia

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great service, breakfast buffet better than expected, 24-hour tea and coffee in lobby, clean. Gym and pool. Only issue is all single use dishware for breakfast, would love some reusable options. At least no styrofoam.

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller

31 Aug 2024

Liked: Cleanliness, property conditions & facilities

There was nowhere to put our things at all, no drawers of any kind. No real night stands. Tiny closet and a few hooks on the wall. Also no carpet at all so walking on bare floors was not very comfortable. I went out and bought small rugs to put when you get out of bed and sitting at the toilet as the floor was cold to touch.

Stayed 2 nights in May 2024

10/10 Excellent

Joanne

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Aasta

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was very clean, and the beds and pillows were actually awesome.

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff were very polite, check in was super easy. The room was clean and the bed was so comfortable I fell asleep in Les than 4 minutes. Breakfast the following morning was delicious and check out was a breeze. Will be back! Thank you

Stayed 1 night in Aug 2024

10/10 Excellent

Khreltz

Travelled with family and small children

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My only request is that there be more towels available in the pool area. Otherwise everything was excellent.

Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

29 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Kadidia

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is nice and clean, staff is nice. Breakfast was better than expected. Free coffee and tea in the lobby 24/7. My one and only complaint is that the breakfast Buffett offers only single use dish ware. At least none of it was styrofoam.

Stayed 5 nights in Aug 2024