Best Western Inn of St. Charles

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Laundry

Housekeeping

Breakfast included

24/7 front desk

Air conditioning

Free WiFi

Explore the area

1635 E Main St, St. Charles, IL, 60174

Dellora A. Norris Cultural Arts Center
2 min drive
St. Charles Heritage Center and Camp Kane
2 min drive
Arcada Theater
3 min drive
Chicago, IL (ORD-O'Hare Intl.)
43 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

26 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

34 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

26 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

26 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

26 sq m
Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

26 sq m
Sleeps 5
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

34 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

26 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in St. Charles with free breakfast and 24-hour front desk

Along with coffee/tea in a common area, this smoke-free hotel has a business centre and concierge services. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.

Best Western Inn of St. Charles offers 52 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Inn of St. Charles. During your stay, you'll be within walking distance of Dellora A. Norris Cultural Arts Center. Features include free breakfast, free WiFi in public areas and free self-parking.

Free on-the-go breakfast served daily
Free Wi-Fi in some public areas
Free self-parking and Motorhome/coach/lorry parking
Amenities include a business centre, laundry facilities and multilingual staff
Just a 2-minute drive from Dellora A. Norris Cultural Arts Center and a few minutes from St. Charles Heritage Center and Camp Kane

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Inn of St. Charles. Free self parking is available.

This St. Charles hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free on-the-go breakfast available daily 6 AM to 9:00 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

2 buildings
2 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn St. Charles

Best Western St. Charles

Best Of St Charles St Charles

Best Western Inn of St. Charles Hotel

Best Western Inn of St. Charles St. Charles

Best Western Inn of St. Charles Hotel St. Charles

Best Western Inn of St. Charles Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

4/10 Poor

Mark

23 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jun 2024

6/10 Okay

Latosha

Travelled with partner

22 Aug 2024

Disliked: Amenities

The beds were hard as a board.

Stayed 2 nights in Jul 2024

4/10 Poor

Hugo

17 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The place needs remodeling & cleaning.

Stayed 2 nights in Aug 2024

10/10 Excellent

Krishna

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a 4 night stay at the property. Well maintained place that offers a decent free breakfast. Located around central Main Street.

Stayed 4 nights in Aug 2024

8/10 Good

Shruti V

Travelled with family

12 Aug 2024

Liked: Room comfort

The hotel was decent - the beds and bathroom was clean. The carpet in our room had some stains and was torn at few places. Overall an average experience.

Stayed 2 nights in Aug 2024

8/10 Good

Fernando

5 Aug 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Emily

Travelled with partner

4 Aug 2024

Disliked: Staff & service, amenities

Property was run down. Room smelled like it was smoked in for 20 years - but covered up with a half-done paint job. There was chipping paint in the doorframes. When checking in, the staff member was laughing the entire time. It was very uncomfortable. No AirPods, no TV was visible. I asked twice if everything was ok and he proceeded to laugh. Also, having tiny bed pillows are uncomfortable too - dimensions were 7”x7”.

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

1 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveller

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and the management was very accommodating

Stayed 1 night in Jul 2024

8/10 Good

Delbert

31 Jul 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family

28 Jul 2024

Liked: Amenities

All in all a very good stay - excellent value.

Stayed 1 night in Jul 2024

2/10 Terrible

Sean

Business traveller

23 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Should be called Worst Western

This place is so bad even the Bates Motel would shudder. It has zero redeeming qualities. Best Western should be ashamed to have their name on this dump. Which is unfair to dumps. My socks were FILTHY after walking the floor. The towels are exfoliation devices. The bed is sunken down in the middle. The interior lighting is way too bright. The curtains don't work to block out the exterior lighting. From the moment you drive in and see the parking lot, you know you made an error in booking this hole. The ownership clearly puts no money back in to the property. How sad is it, that the Comfort Inn across the street looked 879x better. One would expect more, a lot more from a Best Western. The only bright spot was the decent restaurant next door. There was absolutely no way i would even think about trying the free breakfast in the lobby.

Stayed 4 nights in Jul 2024

8/10 Good

Nancy

21 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Michael

20 Jul 2024

The outdoor pool was not available.

Stayed 1 night in Jul 2024

6/10 Okay

Sarah, Seattle

20 Jul 2024

Liked: Cleanliness, staff & service

Worn out

Stayed 1 night in Jul 2024

10/10 Excellent

Haresh

19 Jul 2024

Nice

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and safe. Jimmy at the front desk was very helpful and personable.

Stayed 1 night in Jul 2024

8/10 Good

Scott

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

Ross

8 Jul 2024

Disliked: Staff & service, property conditions & facilities, room comfort

A 2.5-star experience at a 2.5-star hotl

It was a 2.5-star motel. Clean... enough. The cheap bath towels felt like 40-grit sandpaper. This orange gunk was all over the halls, and the pool wasn't open. Breakfast closed at 9:00 am, which is too early for a Sunday. The desk clerk felt a bit creepy. The whole experience was just... 2.5 stars.

Stayed 1 night in Jul 2024

8/10 Good

Maryanne

Business traveller

7 Jul 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

You get what you pay for

Our stay was ok hotel is outdated but thankfully had no carpets but we were greeted with 2 cockroaches that was ewww but we didn’t make a fuss about it because you pay for what you get…

Stayed 3 nights in Jul 2024

8/10 Good

Michael

Travelled with family

7 Jul 2024

Liked: Staff & service

The swimming pool was broken and didn't know when it would be fixed

Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The lady at the front desk was wonderful and and friendly! The room was great

Stayed 1 night in Jul 2024

4/10 Poor

Sara

Business traveller

6 Jul 2024

Liked: Cleanliness, staff & service

It was a convenient location but the room i stayed in was not impressive. The bed was very uncomfortable, I did not have water pressure in the shower, and the main light of the room flickered often. I was only in for a few days and was going in and out, it was an okay stay but I would probably choose someplace else who maintains their rooms. Additionally I was not informed housekeeping was limited unless requested, read that on a sign as I was checking out. I feel like all guests should be verbally communicated that piece.

Stayed 4 nights in May 2024