4/10 Poor
Lynda R., Overland Park, KS
15 Oct 2024
Liked: Cleanliness
Disappointed
**xxx
In 34 VRBO rentals, I’ve never been so disappointed as I was in this property at Mountainside Resort in Stowe. The resort is very nice and I place no blame on them. The owner and property management company, however, is another story. The biggest issue was that when we arrived for a 3-night stay, there was a notice on the door that the water at the resort was undrinkable. You could use it to bathe, but not for drinking or for cooking. Further, boiling would not resolve the issue. You had to haul their bottled water a gallon at a time from the pool building. Much of the food we had brought to cook was not usable. We had no prior knowledge of this. We got no real useful help from Vacasa although we spoke with them 3 times. In fact, they purported to be unaware of the problem, even though the State issued the notice on April 10, 2024, and they further seemed not to believe that the restrictions were still in force, although it’s posted on both the resort and the state website, and on every door at the resort.
There were also other problems with the unit, although they paled in comparison. The unit description says it’s a first floor unit, but it’s not; it’s up 3 short flights of stairs. Amenities also list washer and dryer but they are missing. There is a coin laundry at the resort. I did finally find that fact in a review, but after we arrived. We never got the LR TV to work. The twin beds are very rickety, make noise with the slightest movement, and the mattresses
Lynda R.
Stayed 3 nights in Oct 2024