Cicero Grand

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Dates

January 2025

February 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Pet-friendly

Housekeeping

Breakfast included

Air conditioning

Explore the area

5875 Carmenica Drive, Cicero, NY, 13039

Oneida Lake
8 min drive
Destiny USA
11 min drive
New York State Fairgrounds
20 min drive
Syracuse, NY (SYR-Hancock Intl.)
10 min drive

Room options

Deluxe Suite, 2 Queen Beds

51 sq m
Sleeps 4
2 Queen Beds

Deluxe Suite

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Non Smoking

37 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite

43 sq m
Sleeps 6
2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Suite

43 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with free breakfast, in the vicinity of Oneida Lake

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.

Cicero Grand offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Cicero Grand. During your stay, you're just a quick walk from Paul deLima Roasting Plant & Factory Store. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
8 minutes by car from Oneida Lake and 11 minutes from Destiny USA
Pets welcome for a fee (restrictions apply)

Cicero Grand offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand. Free self parking is available.

This Cicero hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Free manager's reception (select days)

Family friendly

In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk
Vending machine
Water dispenser

Guest services

Housekeeping (daily)
Wedding services

Business services

3 meeting rooms
Business centre
Computer station
Conference centre (5,000 square foot of space)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Stair-free path to entrance
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

3 floors
Ballroom
Banquet hall
Built in 2009
Fireplace in lobby
Reception hall
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Sofa bed

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Fan
Free local calls
Free long-distance calls
Free weekday newspapers
Heating
Iron/ironing board
Laptop workspace
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM

Early check-in subject to availability

Early check-in fee: USD 50

Late check-in subject to availability

Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per stay
Maximum 2 (weight limit: 50 lb per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
Early check-in fee: USD 50 (subject to availability)
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North

Comfort Suites Syracuse

Comfort Suites Syracuse Hotel

Comfort Suites Syracuse Hotel Cicero North

Comfort Suites Syracuse - Cicero Hotel Cicero

Comfort Suites Cicero Syracuse North Hotel

Comfort Suites Syracuse North Hotel

Comfort Suites Syracuse North

The Cicero Grand

Cicero Grand Hotel

Cicero Grand Cicero

Cicero Grand Hotel Cicero

Comfort Suites Cicero Syracuse North

Cicero Grand Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Mohammed

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 1 night in Sep 2024

2/10 Terrible

Erica

Travelled with family

3 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Corey

31 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Kara

Travelled with family

29 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed at this hotel in the past and it has changed ownership. Was extremely disappointed & will not be going back. The service is lacking. Staff does not go out of their way to be helpful. Having to ask for towels and be told they’re in the wash & asked to come back, no cups at breakfast time for coffee and tea…bathtub backing up when taking a shower and left with hair in the tub. When asked if someone could look at it, the response was, “well I’ll have to put in a work order”…we stayed two days and by the end of the second day, we couldn’t wait to leave. Very disappointed.

Stayed 2 nights in Aug 2024

6/10 Okay

Chad

27 Aug 2024

Liked: Cleanliness

The hotel was out of the way and our room was available right at 3:00. The breakfast was terrible-no good options to choose from and the employee working the breakfast area was also checking people out and calling Ubers for people.

Stayed 1 night in Aug 2024

4/10 Poor

Dominic

23 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Jessi

18 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Aug 2024

2/10 Terrible

Elaine

Travelled with group

14 Aug 2024

Nobody at desk for check in. Had to wait 10 minutes. At 1 am someone had a key and tried to get in our room. We were lucky we had the security lock on.

Stayed 1 night in Aug 2024

6/10 Okay

Glenn J., Sebastian

Travelled with partner

13 Aug 2024

Disliked: Cleanliness, staff & service, amenities

Do not stay here. Full service price for low budget services. No room cleaning unless you ask for it. Want clean towels go to front desk and you can get them if someone not outside smoking. No maintenance staff to fix.change out non working TV. NOISY. Pepsi bottling plant to the north. Camping World to the south. Not a standard Comfort Suites/

Stayed 3 nights in Aug 2024

6/10 Okay

Victor

Travelled with partner

29 Jul 2024

The couch was dirty and stained...bed comforter was stained...Breakfast was very minimal.

Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca

Travelled with family

20 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Stacey

15 Jul 2024

Liked: Cleanliness

Stayed 3 nights in Jul 2024

6/10 Okay

Tatyana

Travelled with family

11 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There were a bunch of hair pins and clips as well a few pieces of hair bands all over the floor. Looks like no one ever have touched the floor after previous stay?

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with partner

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was extra large with a small sitting area with a couch. Room was very clean. Breakfast was wonderful! I highly recommend staying here.

Stayed 1 night in Jul 2024

10/10 Excellent

Gunaratnam

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

8/10 Good

Thor

7 Jul 2024

Liked: Staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

6/10 Okay

Tania

Travelled with family

28 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Jun 2024

10/10 Excellent

Mona

27 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is beautifully maintained, the receptionist was extremely kind and professional I would seriously recommend this hotel to anyone

Stayed 1 night in Jun 2024

4/10 Poor

Meagan

Travelled with family

25 Jun 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great.

The bed linens had stains all over them. The beds were terribly u comfortable. The pullout couch was disgusting and had stains all over it. Couldn't use. The breakfast didn't look or taste like it was for for human consumption. Didn't swim but the pool room was super overheated and terribly over chlordinated.... The reviews are true.... This property leaves a lot to be desired.

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with partner

25 Jun 2024

We needed a place to stop and this was conveniently located right off the highway. Front desk was quick and efficient. Perfect for what we needed.

Stayed 1 night in Jun 2024

10/10 Excellent

Kristen

25 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a nice two night stay to get a break from the heat. I got a suit room which was excellent and clean and bed was very comfortable. Never made it to the breakfast. Get there early as they start shutting down early. The manager was super nice and so was the front desk guy!

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We very much enjoyed our stay here. We were here for family, and we want to make a shout out to the wonderful front desk, clerk who checked us in and fixed our air conditioning and was just all around a really, really great person. I don’t know her name, but she had more than several tattoos.

Stayed 1 night in Jun 2024