Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym

Room service

Bar

Breakfast available

Laundry

Explore the area

75 North St, Auburn, NY, 13021

Auburn Public Theater
‪5 min walk‬
Willard Memorial Chapel
‪7 min walk‬
Seward House Museum
‪7 min walk‬
Syracuse, NY (SYR-Hancock Intl.)
‪42 min drive‬

Room options

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

23 sq m
Sleeps 2
1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

21 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 Double Bed, Mobility Accessible (Mobility, Roll-In Shower)

21 sq m
Sleeps 2
1 Double Bed

Premium Room, 1 King Bed

28 sq m
Sleeps 4
1 King Bed

Standard Room

18 sq m
Sleeps 2
1 Single Bed

Suite, 1 Bedroom

33 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Air conditioning

for 1 room

includes taxes & fees

7 Feb - 8 Feb

About this property

Hotel in Auburn with fitness centre and 24-hour business centre

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel offers 165 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel. During your stay, you're just a quick walk from Auburn Public Theater. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
Within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site

Food and drink

Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
A bar/lounge
A restaurant

Things to do

Gym
Indoor pool
TV in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
Computer station
Conference centre (10,000 square foot of space)
Meeting rooms

Outdoors

Garden
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided
Free cot
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Free local calls
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:

Restaurant

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:

Indoor pool

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 4.00 to 18.00 per person
Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn-Finger Lakes

Holiday Inn Auburn-Finger Lakes

Holiday Inn Auburn-Finger Lakes Region

Holiday Inn Lakes Region

Holiday Inn Lakes Region Hotel

Holiday Inn Lakes Region Hotel Auburn-Finger

Auburn Holiday Inn

Holiday Inn Auburn - Finger Lakes Region Hotel Auburn

Holiday Inn Auburn - Finger Lakes Region NY

Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Lilian

19 Oct 2024

Stayed 2 nights in Sep 2024

4/10 Poor

Geovanna, New York

Travelled with partner

14 Oct 2024

Disliked: Amenities

property looks tired and needs some TLC

Stayed 2 nights in Oct 2024

2/10 Terrible

Brian

13 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Travelled with group

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s almost impossible to get a hold of somebody via the phone to make a reservation so book online. However, the facility itself is clean and comfortable, breakfast was good and I would stay again (I came in for an event and missed out on the group rate as nobody EVER answered the phone after calling 5 days straight at various times…about 30 calls in total). Once in person, the front desk and other facility staff were wonderful, just nobody answers the phone!

Stayed 2 nights in Oct 2024

2/10 Terrible

Anat

7 Oct 2024

Stayed 1 night in Oct 2024

2/10 Terrible

sol

2 Oct 2024

Stayed 3 nights in Sep 2024

6/10 Okay

Howard

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Room was reasonablly nice, clean but was expensive for what it was worth, took advantage of Syracuse Family weekend, 45 min from University. So if overcharging $700 for 2 nights, at least provide water bottles!

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffery

28 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff member in the restaurant was very nice and efficient. Desk staff friendly. Even the custodians greeted us with a hello.

Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

18 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Brad

Travelled with family

17 Sept 2024

Liked: Cleanliness, staff & service, amenities

It was a nice place for the Price, good restaurants within walkable distance

Stayed 5 nights in Sep 2024

10/10 Excellent

Joseph

13 Sept 2024

Great staff, traveling solo by motorcycle and was concerned about safety, they had me park it under the entrance canopy, and assured me it would be looked after. This was outstanding! My stay was great, will most definitely stay again when in the area. Highly recommend!

Stayed 1 night in Sep 2024

10/10 Excellent

Kellie

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

cameron

6 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Nancy

6 Sept 2024

Liked: Cleanliness

It's ok, not great

Check-in was very pleasant. Desk lady was very nice and informative. This hotel hasn't been renovated in many years and the bed was low and worn. Carpets in hallway were stained. Things were surface clean, but not deep clean. Breakfast wasn't free at this location. No perks

Stayed 1 night in Sep 2024

8/10 Good

Tammi

Travelled with group

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The restaurant for breakfast was disappointing after such friendliness from other staff members..waitresses were rude and overwhelmed with a few tables took 1 hour for our eggs homefries and toast and never checked in us or got drink refills tables around us never cleaned off the whole time to turn others away telling them a hour wait

Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family, Travelled with partner

1 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Room was not ready but they did give me a different room no extra charge

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

You are so lucky to have the 2 ladies you have working the desk . Both were so patient , kind and went out of there way to helping me. And your waitress lady in restaurant was outstanding covering all those tables by herself and did that with a smile while clearly being overworked . Fantastic stay!!

Stayed 1 night in Aug 2024

10/10 Excellent

James

15 Aug 2024

Staff was friendly and very helpful. Room was clean and well-kept. Wallpaper is a little unusual. If you like circles and angles, you will love it! Seriously, we enjoyed our stay.

Stayed 1 night in Aug 2024

8/10 Good

CAROLYN

Travelled with group

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We only stayed here 1 night for a wedding & left really early next morning but it was very clean comfortable bed & staff was extremely nice. Restaurants within walking distance.

Stayed 1 night in Aug 2024

10/10 Excellent

ARIANNA

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Darren

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Dewey

31 Jul 2024

Liked: Property conditions & facilities

Disliked: Staff & service, room comfort

BAD BED, BAD ATTITUDE

---Bed in 519 was too old, indentations where too many people had slept gave me a terrible night's sleep, and a backache I am still working out. Worst bed I have slept in, in years. ---Called the Guest Assistance line several times, at several points, with no response(s) at all. ---I wanted ice. Since Guest Assistance did not respond to let me know where the ice room was, I went down to the front desk. When the Desk Clerk came to the desk from the office she informed me that in the future, ice was located at xxx. I said I called Guest Assistance to find that out with no response. She said "Well, I am busy".

Stayed 1 night in Jul 2024