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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds
Terrace/patio
Lobby sitting area
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Harriet Tubman Home
    ‪3 min drive‬
  • Falcon Park
    ‪4 min drive‬
  • Fingerlakes Mall
    ‪4 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪43 min drive‬

Room options

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool, pool loungers

Holiday Inn Auburn-Finger Lakes Region by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (645)
The price is €197
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Holiday Inn Auburn-Finger Lakes Region by IHG

About this property

Inn at the Finger Lakes

Hotel in Auburn with 24-hour business centre and 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Inn at the Finger Lakes's great location. During your stay, you're just a quick walk from Willard Memorial Chapel. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Inn at the Finger Lakes. Self parking is free.

This Auburn hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Health club

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 294 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 117 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Algenis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

4/10 Poor

Sam

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean and housekeeping was great but there was never anyone at the desk. There was a party until early morning down the hall from me when I had to be up early for work the next day.
Stayed 4 nights in Dec 2024

6/10 Okay

Kazuko

Business traveller
Disliked: Staff & service
It was Ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Algenis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful!
Stayed 1 night in Dec 2024

6/10 Okay

Janine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is convenient as family and friends live nearby. We have stayed here often throughout the years. Although quiet, the present staff did very little to interact with us during check-in. The hotel is outdated, the room was prepared for one person for one evening. Our stay was for two nights. Even our keys were programmed incorrectly and we had to utilize the kiosk for new keys. This option was unavailable so we waited in the entrance to the lobby at midnight until the attendant could be located. Finally, new keys were issued without a word from the attendant. No "I am sorry for the inconvenience," not a word. Unfortunately, we will not be returning.
Stayed 2 nights in Nov 2024

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness
I liked the coffee, that it's pet friendly and the small partition in the room. I disliked the stale smell of cigarettes, the unfriendly security and surfaces in the room weren't cleaned (I wiped them down with disinfectant wipes). There weren't sheets or pillows for the sofa bed, it was uncomfortable to sleep on and had belonging from prior guests stuck in it.
Stayed 2 nights in Nov 2024

6/10 Okay

Hollie

Liked: Cleanliness
Disliked: Staff & service
The property was convenient and reasonably priced for a quick getaway. The property was clean but the front desk staff was more focused on their personal phone than helping customers.
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
When I made the reservation I did so because breakfast was supposedly included. It was disappointing that only coffee was offered
Stayed 1 night in Nov 2024

8/10 Good

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities
It’s right on a wide, busy road. If possible, ask for a room on the quieter side of the building. I was not given that option when I purchased the room. On the plus side, it’s inexpensive and near restaurants. The check-in person was helpful and friendly.
Stayed 1 night in Nov 2024

8/10 Good

shaqueena

Stayed 1 night in Nov 2024

6/10 Okay

deedee

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly helpful staff. Hard to find at night since big sign was not lit up No clock in the room TV didnt work No breakfast as advertised Coffee in the carafe was lukewarm no decaf Hot shower and quiet place!!
Stayed 1 night in Nov 2024

10/10 Excellent

Karrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having EV chargers easily accessible
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Half of the equipment in the fitness cener was not working. No grab bar in shower or fan in bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Business traveller, Travelled with partner
Liked: Amenities
Staff were very accommodating
Stayed 1 night in Nov 2024

8/10 Good

Leslie

Stayed 3 nights in Oct 2024

8/10 Good

Yuji, Astoria

Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was the first time we entered a hotel where there was no human being present to receive us. Instead we met a machine, and the video image of a clerk in another location who waked us through scanning our ID, scanning our Credit Card, issuing our room cards, and noting information about the car we parked outside. He didn't know for sure whether there were elevators, something of interest to us to reach our accessible room on the second floor. There were in fact elevators. But the checking in process was a bit eerie.
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

shaqueena

Liked: Staff & service, room comfort
Little out dated and the room smelled a little of cigarette but overall it was good
Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable accomodations
Stayed 2 nights in Oct 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly priced, clean and friendly staff. This is our 2nd visit and we'll be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Aldo

Service and hotel was amazing I have no complaints on it!
Stayed 7 nights in Oct 2024

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