Quality Inn At the Mall - Valdosta

2.5 star property

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January 2025
February 2025

Photo gallery for Quality Inn At the Mall - Valdosta

Daily continental breakfast for a fee
Outdoor pool
Desk, laptop workspace, iron/ironing board, bed sheets
Reception
Reception

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1705 Gornto Rd, Valdosta, GA, 31601
  • Valdosta Mall
    5 min walk
  • The Golden Crab
    1 min walk
  • Madison Station
    39 min drive
  • Valdosta, GA (VLD-Valdosta Regional)
    9 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn At the Mall - Valdosta

Pet-friendly hotel connected to a shopping centre in Valdosta with free parking
An outdoor pool, coffee/tea in a common area and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a TV in a common area are on-site.
Quality Inn At the Mall - Valdosta offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
With your stay at Quality Inn At the Mall - Valdosta, you're connected to a shopping centre and just a quick walk from Valdosta Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, coffee/tea in a common area and TV in a common area
  • Within a 15-minute walk of Valdosta Mall and Martin Stadium
  • Cats and dogs welcome for a fee
As a guest of Quality Inn At the Mall - Valdosta, you'll find an outdoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly Quality Inn At the Mall - Valdosta also features complimentary use of a nearby fitness facility and a television in common area. Self parking is free.

Smoking is allowed in designated areas at this Valdosta hotel.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crescent Inn Mall
Crescent Inn Mall Valdosta
Crescent Mall Valdosta
Quality Inn Mall Valdosta
Quality Mall Valdosta
Quality At The Mall Valdosta
Quality Inn At the Mall - Valdosta Hotel
Quality Inn At the Mall - Valdosta Valdosta
Quality Inn At the Mall - Valdosta Hotel Valdosta

Quality Inn At the Mall - Valdosta Reviews

Reviews

6.6
Rating 10 - Excellent. 204 out of 865 reviews" "
Rating 8 - Good. 246 out of 865 reviews" "
Rating 6 - Okay. 157 out of 865 reviews" "
Rating 4 - Poor. 113 out of 865 reviews" "
Rating 2 - Terrible. 145 out of 865 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jacquelyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well when I went to check in and was given a room, all the lights wouldn't work but one. There were six lights in the room. I called the front desk about not having working lights. I was told by the person at the desk that house keeping wouldn't be back until tomorrow. At that time, the lights can be replaced. I was not satisfied with that response. Me and my son went up to the front desk and I was assigned another room. This room had issues of its own. There was a smell in the room. There was a hole in the wall, wallpaper coming off in the bathroom. There was a stain in the sheets. The fitted sheets didn't fit what appeared to be full size beds that suppose to be 2 queen beds. This exposed not so sanitary mattresses thats no safe for anyone. There was no phone in the room. Tub not clean, it was brown. Door wouldn't close all the way. Water didn't run out faucet freely Remote didn't work. And to top it all, when I returned to the room later that evening around 9:30, there a SNAKE in front of the room that went into the shrubbery. Again, the office was called on my personal phone(no phone in room) to make them aware of this snake in front of the room. I was told that the manager was texted and made aware. Wow!!! I went for coffee in the breakfast area arriving at 5:57 am. I was fully aware that breakfast starts at 6 am. This young lady was playing very vulgar music not fitting for an establishment of this magnitude (or so I thought) loudly. I was ashamed the company itself!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Not once did they remove trash in a 3 day stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa, Allen Park

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. 2 rooms & both dirty room & dead roaches. Coffee maker still with coffee & cups. Dirty rags left. Tub took 10 min to drain, shower slow to get hot water, mold in bathroom. Room was a collection of future feeling like staying in Salvation Army store. Not offered any help or discount. Never again.
Stayed 1 night in Aug 2024

4/10 Poor

Rhonda

Travelled with group
Disliked: Property conditions & facilities, room comfort
Quality is lacking at quality inn
There were 2 rods sticking out from the bed which I cut my leg on 3 times. The tv didn't work. The rim had no microwave or phone. Loud thumping music playing at 230 in the morning. Girls getting picked up by different men. After the 2nd time of hitting my leg I went and told the desk person. And she informed me maintenance l was gone for the day h she would leave a note for them. Well it was around noon. Finally seen maintenance man told him myself about the tv he fixed it. Then he had to change out remotes brought a microwave. And put plastic pieces over the rods of the bed. Add you guessed I hit them again 3rd time cut. Finally the desk person switched me rooms. There was no coffee as advertised front desk said"she didn't order any" morning time no plates for the waffles again told she didn't order any, another guest responds with"I'll never stay here again. I was there from Wednesday to Sunday never got maid service. Terrible managers at the quality inn at Valdosta mall. They are managing it right into the ground.
Stayed 4 nights in Aug 2024

2/10 Terrible

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS ROOM#235...bed closest to door
Room #235 Extremely disappointed. Arrived 4:40pm no clean rooms available had to leave and come back. Had to visit front desk for additional towels that were promised to be brought to the room but never made. The day after my stay both my daughter and I broke out with BED BUG BITES..I attempted to contact manager and was informed no manager on duty, reported the issue tha the bed closest to the door in room #235 has bed bugs...left name and cintact number and requested manager to call me back. I am still waiting.
Stayed 1 night in Jul 2024

2/10 Terrible

Kizzy

Travelled with family
The first room I was assigned to was not clean both beds were unmade and they were stuff all over the table and counters. My second room smelled of weed but was semi clean
Stayed 1 night in Jun 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Very upset and and appalled that I spent almost $800 for basically 8 days of hell and all I was offered was One night and nothing else & i was made to change rooms and the conditions of the room were shocking and unsafe
Stayed 9 nights in Jun 2024

8/10 Good

Raushanah

Travelled with family
Liked: Amenities
Direct TV kept going out for the first hour or so when we first arrived, only had a quarter roll of toilet paper for 3 people. Came down for breakfast a little after 7 and the bagels were already done.
Stayed 1 night in Jun 2024

2/10 Terrible

Chanea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE… Horrible property. My TV did not work, the phones didn’t even have cords to contact the front desk, and there was tissue stuck in the hole where the peep whole should be!!!

2/10 Terrible

toshanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
There was only 1 towel, 1 wash cloth, and a bath mat. We asked for more towels because we are a family of 3. We were told they didn’t have any more towels and if we wanted more to go buy them. The bathroom was not clean and the room had an awful smell. I paid for 2 nights and left a day early.
Stayed 2 nights in May 2024

2/10 Terrible

Sheila

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing receptionists was not friendly she assigned us a room that was not supposed to be checked out it smelled awful refrigerator didn’t work had a dead roach in it mattress was disgusting bathtub was disgusting second room she gave us not much better behind the night stand was disgusting something was crawling on the mattress a dead roach was in the bathroom I could not stay there the cleaning staff was very friendly but I just couldn’t stay there shopping carts were all around the building I lost my money on this one because I didn’t stay I left and went across the street to a better place I had to pay a lot more money but it was worth it to be able to sleep without worrying about anything because Quality had a no refund I was out 100 dollars that will never happen again I will not be booking with Expedia ever again.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Shakeeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joke !!!!!
No air in room. Mold in bathroom. Staff at hotel not concerned over issues. Room dirty. No breakfast foods available. Will not return and could not recommend.
Stayed 1 night in May 2024

2/10 Terrible

Leonid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. We drove all day and decided to stay there on our way to Florida. We checked in at 11:30 pm hoping for a good night sleep. The room didn't have clean bedding!!! They didn't change sheets and pillowcases. We complained to the front desk. The girl there told us that she doesn't have any clean room and she doesn't have spare clean sheets. She told us to check out! The tiles were missing and the mattress was filthy. We filled a complain with the corporate office. This place should be shut down for health inspections.
Stayed 1 night in May 2024

4/10 Poor

Kent

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
One washcloth and one hand towel for two guests, broken and missing tile in the shower. Mattress is sunken in the middle. Rooms are outdated. Light fixture above sink not working
Stayed 1 night in May 2024

2/10 Terrible

Codi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding was dirty, tub was dirty, staff wouldn't answer the phone. Outside the property didn't have much lighting.
Stayed 1 night in May 2024

2/10 Terrible

Betsy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
That was the scummiest hotel! The entire property and our room was run down. Peeling walls, split veneers, so many stains! Room smelled like stale cigarettes and weed. The TV was blaring and on in the room when we checked in and the remote didn’t work so we had to unplug it to turn it off. The only thing good with the room was the bedding which was clean and smelled good. No Quality at this Quality Inn
Stayed 1 night in May 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our tv didn’t work, we were suppose to have a microwave and didn’t, we got bit by bedbugs, and the property was nasty!
Stayed 2 nights in Apr 2024

4/10 Poor

Jenniffer, Jacksonville

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best but you get what you pay for
Stayed 2 nights in Apr 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the value
Stayed 5 nights in Apr 2024

8/10 Good

Patricia

Stayed 1 night in Apr 2024

2/10 Terrible

Shanika

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving I received nothing but problems. I was told they didn't have my room ready when I arrived at around 5:30pm although the rooms were supposed to be ready after 4pm. When a room became available, I went to inspect it and the room was not cleaned properly. The floor hadn't been vacuumed, the toilet, bathtub, and shower head were not cleaned. The sheets had not been changed on the bed from previous use and there was trash in the one of the beds as well as hairs, I had to ask the front desk for fresh sheets and was told I would have to find a maid with a cart so I had to hunt one down and change the sheets myself. One of the beds was missing the comforters and they didn't have any extra available. There was no wifi available and trash bags of clothes and sheets in the hallway. The remote was not working for the TV and there was no hot water for a shower. I had to go to a local Walmart and buy cleaning supplies and towels just to feel comfortable in the room.
Stayed 1 night in Apr 2024