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Panacea Condo Tulum

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Panacea Condo Tulum

Exterior
Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio
View from room
Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Outdoor space
    Outdoor space

Explore the area

Map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
  • Hospital de Tulum
    3 min drive
  • Cenote Cristal
    4 min drive
  • Tulum National Park
    6 min drive
  • Tulum, Quintana Roo (TUY)
    17 min drive

Room options

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Private Pool

Romantic Suite, 1 King Bed, Private Pool | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Romantic Suite, 1 King Bed, Private Pool

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Private kitchen

Junior Suite, Garden View

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Pool | 2 outdoor pools, open 7:00 AM to 10:30 PM, pool loungers

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Shower, rainfall showerhead, free toiletries, towels

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Terrace/patio

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Living area | 50-inch Smart TV with cable channels, TV

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Panacea Condo Tulum

Aparthotel with 2 outdoor swimming pools, in the vicinity of Tulum National Park
This aparthotel features 2 outdoor pools, a fitness centre and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down duvet. Other touches available are a rainfall shower and a Smart TV.
Panacea Condo Tulum offers 23 air-conditioned accommodations with a safe and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tulum aparthotel provides complimentary wireless Internet access.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Panacea Condo Tulum, you'll be within walking distance of Hospital de Tulum. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This comfortable aparthotel has 23 apartments. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a private garden, a Smart TV and Egyptian cotton sheets
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • 6 minutes by car from Tulum National Park and 7 minutes from Gran Cenote
  • Airport shuttle service available for a fee
As a guest of Panacea Condo Tulum, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and a vending machine are also featured at Panacea Condo Tulum. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tulum aparthotel.

Languages

English, Italian, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Yoga classes
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 23 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Panacea Condo Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per vehicle (return)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Panacea Condo Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum

Panacea Condo Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 90 reviews" "
Rating 8 - Good. 14 out of 90 reviews" "
Rating 6 - Okay. 1 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Harleen

Liked: Cleanliness, property conditions & facilities
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.

10/10 Excellent

Elia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023

8/10 Good

Katherine

Liked: Cleanliness
Stayed 3 nights in Apr 2023

10/10 Excellent

rotem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
Stayed 5 nights in Mar 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!

8/10 Good

Gerald

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn’t like the road to the building
Stayed 7 nights in Jan 2023

10/10 Excellent

Sapnashri

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Vongpheth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Stayed 4 nights in Nov 2022

2/10 Terrible

Enrique

Stayed 4 nights in Jul 2022

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort
Perfect stay!
This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
Stayed 5 nights in May 2022

10/10 Excellent

Jerrinika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
Stayed 2 nights in Feb 2022

10/10 Excellent

Derek Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Stayed 7 nights in Nov 2021

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine. A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.
Stayed 4 nights in Oct 2021

10/10 Excellent

Zakiyyah A., Middle River

Liked: Cleanliness, amenities, property conditions & facilities
First and for most I enjoyed my experience there we had a
Stayed 2 nights in Sep 2021

10/10 Excellent

Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was great, the staff was always friendly and willing to help, whether it was getting a taxi, coordinating a lab to come to the hotel for a COVID test, or simple I di about the área. I just didn’t know what the VIP part was and didn’t get offered or told about them, though overall that was fine I wasn’t expecting anything else with my stay.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good sleep, friendly staff, modern large rooms
Very nice place, modern, large rooms with good ac, quiet. Pillows need to be softer. Water from faucet and shower comes out salty. No onsite restaurant. No room service from hotel but you can order delivery from good nearby restaurant. Location is quiet but far from everything. Friendly staff and owners. Very nice deep large pool.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Hotel Panacea is located in a very quiet neighborhood and area that's coming up; therefore, I enjoyed my stay very much. I felt safe and welcomed each time I left and came back to the hotel. I love the fact that each room, kitchen and living room in the apartment has it's own AC. I also appreciate every attention to detail of how clean the apartment is left and how good it smells once the cleaning crew is done. Every time I would come back to my apartment I would be surprised to a cute towel shape/folding. Those are the small things that make me feel appreciated and welcomed. The front desk staff was wonderful. Always willing to talk and share some insight. The young men helping in the garden and pool always were very kind and hard working. Overall my stay was wonderful and would love to come back. The pool is big enough to relax and swim in it.
Stayed 9 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff. Beautiful and relaxing environment.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved panacea. The room I stayed in was up to date and had an open concept with huge windows that let lots of sunlight in which is my favorite. I also enjoyed the staff Moses and Daniela who made accommodations for me and helped me book excursions
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super Stay! Apartments are luxurious, large and well equipped, great pool and staff was super welcoming!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The romantic penthouse was the most unique thing in the building.
Stayed 7 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
unsafe neighbourhood
Stayed 5 nights in May 2021