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Hotel Madrid Tuxtla

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Madrid Tuxtla

Food court
Triple Room | Down duvets, desk, iron/ironing board, rollaway beds
Front of property
Exterior
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Marimba Park
    3 min walk
  • Museo de la Marimba
    5 min walk
  • Tuxtla Guitierrez Central Square
    7 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    53 min drive

Room options

View all photos for Quadruple Room

Down duvets, desk, iron/ironing board, rollaway beds

Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Down duvets, desk, iron/ironing board, rollaway beds

Triple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds

Down duvets, desk, iron/ironing board, rollaway beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down duvets, desk, iron/ironing board, rollaway beds

Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Down duvets, desk, iron/ironing board, rollaway beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Standard

Down duvets, desk, iron/ironing board, rollaway beds

Triple Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Standard

Down duvets, desk, iron/ironing board, rollaway beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
10 Dec - 11 Dec
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About this property

Hotel Madrid Tuxtla

Hotel in Tuxtla Gutierrez with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, a 24-hour front desk and a computer station are on-site.
Hotel Madrid Tuxtla offers 28 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Madrid Tuxtla, you're just a quick walk from Marimba Park. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at NOVELTY, a coffee shop that serves local cuisine
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Marimba Park and 5 minutes on foot from Museo de la Marimba
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Madrid Tuxtla also features tour/ticket assistance, concierge services, and 24-hour room service.

This 3-star Tuxtla Gutierrez hotel is smoke free.

The hotel hosts a free manager's reception daily.
NOVELTY – This coffee shop specialises in local cuisine and only serves breakfast.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • NOVELTY

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Madrid Tuxtla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350.0 per night.
  • Cots (infant beds) are available for MXN 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 750 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 350 (one-way)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Madrid Tuxtla offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Hotel Madrid Tuxtla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 404 reviews" "
Rating 8 - Good. 152 out of 404 reviews" "
Rating 6 - Okay. 46 out of 404 reviews" "
Rating 4 - Poor. 5 out of 404 reviews" "
Rating 2 - Terrible. 6 out of 404 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus Matias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024

10/10 Excellent

Diva

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Ralph

Stayed 1 night in Jan 2024

2/10 Terrible

Fran

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

SALOMON

Stayed 1 night in May 2022

8/10 Good

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Alfonso

Stayed 3 nights in Apr 2022

10/10 Excellent

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Good customer service
Stayed 1 night in Mar 2022

10/10 Excellent

FRANCISCO R

Stayed 1 night in Mar 2022

6/10 Okay

Mudar

Stayed 1 night in Feb 2022

8/10 Good

SALOMON

Liked: Property conditions & facilities
Nice hotel
NICE HOTEL, GOOD PRICE, GREAT LOCATION
Stayed 1 night in Dec 2021

8/10 Good

SALOMON

Liked: Cleanliness, staff & service
AC is flooding the room
Everything is great about this hotel, but this time the AC is flooding the room. Do not stay in room 301
Stayed 1 night in Oct 2021

10/10 Excellent

SALOMON

Liked: Property conditions & facilities, room comfort
Recommended
Nice service, great location
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
I really enjoyed this hotel and the surrounding area. Very easy to find food, clothes and fun. I will return for sure.
Stayed 1 night in Aug 2021

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuxtla Gutierrez
The Hotel was great location and very friendly people. But it is not close to the airport. I booked it thinking it was close to the airport. But I still enjoyed my stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and knowledgeable about area and willing to do work to help you find things. Room was great, very clean for Mexico standards. Warm water takes a while, but was some of the best we found in Chiapas. Centrally located. Breakfast restaurant was willing to work with our food needs to help us have something we could eat. We were booked for one night, but ended up staying many nights and returning here again before our flight left.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, we ended up extending our stay due to plans falling through. The price is very economical! Would definitely stay here again
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and conformable
Basic hotel with all you need for a comfortable shower stay.
Stayed 2 nights in Jan 2021

10/10 Excellent

S

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Its a dafe place to stay xlm service location of the hotel is perfect everything is nearby
Stayed 1 night in Aug 2020

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average Place for an Average Stay
The hotel is alright for the price. It has been renovated but it is still obvious the building is quite old and hasn’t been well taken care of. The bed was large as was the room. But the towels were cheap and quite uncomfortable. There was also quite a bit of noise periodically through the night. Not on the prettiest or nicest street in Tuxtla either but close to lots of what Tuxtla has to offer, which isn’t a whole lot.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The costumer service was very good and the staff was friendly and prompt to help. The room and bathroom were very clean.
Stayed 1 night in Sep 2019