SureStay Plus by Best Western Twentynine Palms Joshua Tree

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Dates

January 2025

February 2025

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included

24/7 front desk

Housekeeping

Parking included

Hot tub

Gym

Explore the area

71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

Knott Sky Park
3 min drive
Twentynine Palms Visitor Center
4 min drive
Twentynine Palms Chamber of Commerce
4 min drive
Twentynine Palms, CA (TNP)
13 min drive

Room options

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

28 sq m
Sleeps 4
2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Microwave

32 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

26 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

50 sq m
Sleeps 4
1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

28 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

26 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

26 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

26 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Hot tub

Parking included

Free WiFi

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Suburban hotel with free breakfast and fitness centre

Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and Access to hot tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.

SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 50-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Plus by Best Western Twentynine Palms Joshua Tree gets high marks from our customers. During your stay, you'll be close to Knott Sky Park. Free WiFi in public areas, free self-parking and a free manager's reception are available.

Free continental breakfast served daily
Free WiFi and wired Internet
Free self-parking, extended parking and Motorhome/coach/lorry parking
Take a swim in the seasonal outdoor pool or soak in the hot tub
Amenities include a 24-hour business centre, a computer and laundry facilities
On-site recreation includes a gym
Guests have great things to say about the breakfast and the helpful staff
Just a 3-minute drive from Knott Sky Park and 5 minutes from Twentynine Palms Art Gallery

SureStay Plus by Best Western Twentynine Palms Joshua Tree offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus by Best Western Twentynine Palms Joshua Tree. Self parking is free.

This Twentynine Palms hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 5:30 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free extended parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible van parking available

Food and drink

Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Free daily manager's reception

Things to do

Gym
Seasonal outdoor pool
Spa tub

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Concierge services
Housekeeping (daily)

Business services

24-hour business centre
Computer station

Outdoors

Barbecue grill
Garden
In a national park
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
No lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

50-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

The seasonal pool will open on 25 March and close on 20 November.
Pool access available from 8:00 AM to 10:00 PM
Up to 3 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Gardens

Best Western Gardens Hotel

Best Western Gardens Hotel Joshua Tree National Park

Best Western Gardens Hotel National Park

Best Western Gardens Joshua Tree National Park

Best Western Gardens National Park

Best Western Gardens Joshua Tree National Park Twentynine Palms

Best Western Garden Hotel Twentynine Palms

Best Western Twentynine Palms

Twentynine Palms Best Western

Best Western Gardens Hotel at Joshua Tree National Park

Sure Stay Plus by Best Western Twentynine Palms Joshua Tree

SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

7.2

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

4/10 Poor

Cheng

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, amenities

The only thing I want to complain is the matress. It’s too soft which makes my back hurt. I have to go to my car to sleep at 5:30 am. I don’t recommend going to this hotel if you don’t like the soft mattress.

Stayed 1 night in Sep 2024

4/10 Poor

Miranda

Travelled with partner

16 Sept 2024

Disliked: Cleanliness, property conditions & facilities

The rooms were nice, but we did not receive a bed change despite room service coming in to pick up dirty towels. There were also stains on our bed, and on our pillows. The pool was very dirty, and generally filled with bugs and leaves. It was very disappointing considering the pool and hot tub were the reason we booked with this hotel.

Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Cheryl

11 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner

4 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We weren’t told the pool wasn’t working at check in. It wasn’t until we asked about the pool after an hour that we were told it was “broken” due to weather damage that had happened a month before we arrived. We have family near by and had asked about the “storm.” The room was dirty. We asked for the room to be cleaned 2 days in a row and by the 3rd day we finally got new towels, no new soap, no bed made, no spot to take our own garbage out. While I understand if there’s limited staff….communication about services to your customers would benefit their stay greatly. We ended up spending more money finding things to do while there other than what was initially planned which was family time relaxing at the pool and in the room while using the BBQ that I never did see. Pictures of this place upon booking do NOT match the conditions you stay in.

Stayed 4 nights in Aug 2024

8/10 Good

Lori

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service

The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.

Stayed 1 night in Aug 2024

6/10 Okay

Kay

8 Aug 2024

Disliked: Property conditions & facilities

Too low standards for Best Western

Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

4 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Pool was very dirty and hot tubed was out of service. The place was nothing compared to online photos

Stayed 2 nights in Aug 2024

6/10 Okay

Christina

Travelled with group

2 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz

Travelled with family and small children

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely love this place! This is our new favorite place to stay when going to Joshua Tree. Their staff is friendly well knowledgeable super helpful and they go above their call of duty. Thank you to all their staff for everything they do!!

Stayed 2 nights in Jul 2024

8/10 Good

Richard

Travelled with pets, Travelled with partner

21 Jul 2024

Liked: Cleanliness, staff & service

My second time staying here while visiting Joshua Tree and I will definitely keep coming back for the breakfast!haha Great Breakfast and plus there location in regards to the North entrance of Joshua tree national park is also great.

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

4/10 Poor

Wayne

Travelled with family

11 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drive right past this place

Front desk girl was rude because we interrupted her smoke outside, told us room wasn't ready 25min before 3pm checkin and the place was empty, pigeon feathers and poop all over the stairwells, pool area was disgustingly bad, ice machine has a hole on top with pigeon spikes on top, can't see the bottom of the pool water from scum, room was so hot with AC full blast we had to use a box fan

Stayed 1 night in Jul 2024

8/10 Good

Edwin

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

James

8 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Hunter

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk

The front desk Makayla was so nice and friendly. She made our stay even more worth it as she helped us do much.

Stayed 1 night in Jul 2024

2/10 Terrible

Margarita

4 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

the only good thing about this place was the front desk girl very nice but the overall hotel was bad, very dirty including the pool

Stayed 2 nights in Jul 2024

8/10 Good

Edgar

Travelled with family

1 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel nahe des Joshua Tree Nationalparks

Gutes Motel ein bisschen ausserhalb von 29 Palms. Für den Preis absolut ok um nur eine Nacht zu verbringen um den Joshua Tree Natiobalpark zu besuchen. Kleiner Pool und kleiner Fitnessraum. Die Betten leider ein bisschen klein für Queensize aber ok.

Stayed 1 night in Jun 2024