See all properties

SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property

Valitse päivät nähdäksesi hinnat

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Property amenity
Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Hot tub
  • Gym

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Knott Sky Park
    ‪3 min drive‬
  • Twentynine Palms Visitor Center
    ‪4 min drive‬
  • Twentynine Palms Chamber of Commerce
    ‪4 min drive‬
  • Twentynine Palms, CA (TNP)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Oasis Inn & Suites Joshua Tree - 29 Palms

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1004)
The price is €111
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Oasis Inn & Suites Joshua Tree - 29 Palms

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and Access to hot tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 50-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Plus by Best Western Twentynine Palms Joshua Tree gets high marks from our customers. During your stay, you'll be close to Knott Sky Park. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Knott Sky Park and 5 minutes from Twentynine Palms Art Gallery
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus by Best Western Twentynine Palms Joshua Tree. Self parking is free.

This Twentynine Palms hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 5:30 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 25 March and close on 20 November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 279 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 128 out of 1004 reviews
Rating 2 - Terrible. 116 out of 1004 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

PEGGY

Liked: Staff & service, amenities
This property is reasonably priced, staff accommodating, safe area and as clean as any other property in the desert!!
Stayed 1 night in Nov 2024

2/10 Terrible

Jacqueline

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experiences
We booked for 2 days but when I checked in, I found that the toilet was not working and even there was a large cockroach. I requested to change the room but they didn't get the request because the hotel was full. So we decided to get refunded and moved to another hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to stay that should be condemned and demolished for being unkept and outdated then stay here.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
For follow up if you choose.
Stayed 2 nights in Nov 2024

8/10 Good

Alvin

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time being here was 21 years ago. Always liked this place.
Stayed 1 night in Nov 2024

8/10 Good

mike

I was not given my statement
Stayed 1 night in Nov 2024

10/10 Excellent

Quinn

Stayed 1 night in Oct 2024

6/10 Okay

Chelsey

Liked: Staff & service
Disliked: Property conditions & facilities
The room and location suited my basic needs, but I was disappointed. The photos online do not match what you get. It’s definitely more rundown in person and kind of a place I wouldn’t want to hangout in general. It seemed fairly dirty, overall. The continental breakfast was very slim pickings and the food looked old and stale, I wouldn’t recommend relying on them for your breakfast. Positives: It was mostly quiet for my stay and there were restaurants and grocery stores within short driving distances. I went and bought groceries instead of eating their provided breakfast. The staff was very nice and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Josh

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean room with all mod cons. Good breakfast. One star off cos a bit mouldy in the sealant round edge of bathtub and drain hole needs renewing.
Stayed 2 nights in Nov 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2024

2/10 Terrible

Bijoyendra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a horrible condition. Pigeon poop on the stairs have not been cleaned foe weeks, the pool has green stuff on the floor, the hot tub is in disrepair probably for weeks, the entrance to the stairs have not been cleaned for weeks, the laundromat and vending machines by the pool is like a homeless shelter, …. Do not recommend it. I would give it a zero if i could
Stayed 1 night in Oct 2024

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Loren

Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, functional and safe hotel on the edge of 29 Palms. Friendly staff, quality extras, convenient and easy check-in. It's not a hotel you'd go to as a destination, but as a stop-off point for the Joshua Tree National Park, it ticks every box. Book with confidence.
Stayed 1 night in Oct 2024

2/10 Terrible

Colin

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a Worst Western, not Best.
We booked a suite. It was disgustingly dirty and we walked out (after taking photos). It was that bad that despite paying in advance we gave the keys back to the receptionist. She was very apologetic and said she had a different room, a jacuzi room that we could look at. We looked and decided to stay as it was a hassle trrying to get another place that late and we had been driving all day. The whole place is run down, the pool is filthy, you'd probably cat h a disease if you used it. And, having downgraded our room to one half the size and with no kitchenette the hotel offered us NO refund or money back.
Stayed 3 nights in Oct 2024

6/10 Okay

Genesis

Liked: Staff & service
An okay place to stay for a night. The room we stayed is okay but the bathroom is very outdated. They offer free breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Xiaohe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Would not stay again.
The registration wa great. Mikayla was very helpful. The rooms was ok, but the outside grounds were terrible. They need to hire a landscape company to trim trees , pull weeds fix the landscape rock. The pool area was even worse. Had to go out to the pool area to get ice. Not very accessible.
Stayed 1 night in Oct 2024

8/10 Good

Leah Eileen

Liked: Cleanliness, staff & service
Overall great hotel didn't have any personal problems with it
Stayed 3 nights in Oct 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly, but the beds were very hard and uncomfortable. The cleanliness was fine in the bedroom, but the bathroom wasn’t as clean as we would’ve liked.
Stayed 2 nights in Oct 2024