Hotel Palacio de Úbeda 5 G.L.

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VIP Access

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Dates

January 2025

February 2025

Seasonal outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

Room service

Parking available

Spa

Laundry

Explore the area

Juan Pasquau, 4, Úbeda, Jaén, 23400

Sinagoga del Agua
2 min walk
Casa Museo Arte Andalusi
2 min walk
Palacio de Vela de los Cobo
2 min walk

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite (Para 2)

Sleeps 2
1 Double Bed OR 2 Single Beds

Premium Suite

Sleeps 3
1 King Bed

Doble Familiar Deluxe (3 adultos)

40 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds and 1 Large Single Bed

Doble Familiar Deluxe (2 adultos 1 nino)

40 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds and 1 Large Single Bed

Junior Suite Familiar (3 adultos)

55 sq m
Sleeps 3
1 Double Bed and 1 Single Bed

Junior Suite Familiar (2 adultos 1 niño)

55 sq m
Sleeps 3
1 Double Bed and 1 Single Bed

Premium Suite

43 sq m
Sleeps 2
1 King Bed

Doble Superior Deluxe (Para 2)

40 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Luxury Suite

50 sq m
Sleeps 3
1 King Bed

Presidential Suite

100 sq m
Sleeps 2
1 King Bed

Premium Suite

Sleeps 3
1 King Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Game room

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Luxury hotel with 2 restaurants and full-service spa

Along with 2 restaurants, this hotel has a full-service spa and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a steam room, a coffee shop/cafe and valet parking.

Hotel Palacio de Úbeda 5 G.L. offers 37 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 45-inch plasma televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

During your stay at Hotel Palacio de Úbeda 5 G.L., you're just a quick walk from Palace of the Count of Guadiana. Free WiFi in public areas, a free manager's reception and 2 restaurants are available.

Free WiFi
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
Continental breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the seasonal outdoor pool
Indulge with body wraps, body scrubs or facials at the spa
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes a steam room
Steps from Sinagoga del Agua and Casa Museo Arte Andalusi
Airport shuttle service available for a fee

Hotel Palacio de Úbeda 5 G.L. offers its guests a full-service spa, a steam room, and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Palacio de Úbeda 5 G.L.. For a fee, parking is available.

The hotel hosts a free manager's reception daily.

Hotel Palacio de Úbeda 5 G.L. has 2 restaurants on site.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Onsite parking available only on request
Valet parking on site (EUR 24 per day)
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 8 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 12 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Free daily manager's reception

Things to do

Full-service spa
Seasonal outdoor pool
Steam room

Family friendly

Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

6 meeting rooms

Outdoors

Pool loungers
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot/mineral springs
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

45-inch plasma TV with digital channels

Food and drink

24-hour room service
Minibar

Air conditioning
Desk
Heated floor
Heating (climate-controlled)
Individual furnishings
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 15 July and 18 July.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 12 for children
Valet parking fee: EUR 24 per day
Late check-out fee: EUR 40 (subject to availability)
Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a security system

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in June and close in September.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palacio Úbeda Hotel

Palacio Úbeda

Palacio de Úbeda 5 G.L.

Palacio De Ubeda 5 G L Ubeda

Hotel Palacio de Úbeda 5 G.L. Hotel

Hotel Palacio de Úbeda 5 G.L. Úbeda

Hotel Palacio de Úbeda 5 G.L. Hotel Úbeda

Hotel Palacio de Úbeda 5 G.L. Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Carla

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful hotel and staff very welcoming and helpful. Room was spacious and immaculate. The bed was so comfortable so had a great night’s sleep.

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

12 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

12 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Adrian

1 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2024

10/10 Excellent

Darrel

20 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, friendly staff

The hotel was so beautiful and the staff so friendly. We loved our one-night stay there.

Stayed 1 night in Sep 2023

10/10 Excellent

brandy, hermosa beach

1 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff was wonderful! The property and location was fantastic. I could of not been more pleased.

Stayed 2 nights in Feb 2023

8/10 Good

Antoinette

23 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, disappointing that the spa was not open? Parking booking was very confusing.

Stayed 2 nights in Oct 2022

8/10 Good

Stephanie

13 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the historic quarter

The hotel is located in the centre of the beautiful historic town - within a very short walking distance of bars and restaurants. The hotel itself is lovely - well appointed, spotlessly clean large bedrooms and all the staff were very friendly and helpful. Breakfast was very good and it was great to have waiter service not the usual buffet style experience. A minor improvement would be in room tea and coffee making facilities which are generally the norm for this standard of hotel. But overall it was a great place to stay - highly recommended and Ubeda is a real delight.

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner

3 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property needs a little interior updating . Exterior is beautiful!

Stayed 1 night in Mar 2020

6/10 Okay

Lucie

15 Nov 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

he reception is deceiving

The hôtel is very Nice and will situated but the staff at the réception quitte nasty

Stayed 1 night in Nov 2019

6/10 Okay

Volha

Travelled with family

22 Oct 2019

Liked: Cleanliness, property conditions & facilities, room comfort

The stay was ok. I would not give the hotel 5 stars. Strong 4. Customer service is not very good. Was expecting much better .

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner

1 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nos encantó el hotel. Hermoso. El staff muy amable y atento. Las habitaciones de lujo

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family

19 Aug 2019

Disliked: Amenities, property conditions & facilities

TV and wifi didn’t work properly. No hot water when we arrived.

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children

6 Jul 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Not what I expected - dirty carpets, old facilities, dated spa...it is not 5 star

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group

22 May 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Our request for two single beds had been ignored. At breakfast we were ignored for about 15 mins.

Stayed 2 nights in May 2019

6/10 Okay

Melanie, New York

Travelled with partner

18 Nov 2018

Liked: Cleanliness, property conditions & facilities

Instagram Hotel - this hotel looks good on the surface but is nowhere near a 5 stars hotel. Attention to details caracterizes 5 star hotels (staff, rooms, etc), in The palacio Ubeda, hangers are branded ‘Mango’ (fast fashion brand): this is just an example. It does not prevent a good night sleep, but do not expect services of a 5 stars.

Stayed 1 night in Nov 2018

10/10 Excellent

Simon

13 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic one night stay, treating ourselves.

One night stop here on a 2 week driving tour of Andalucia. Excellent service from the minute we walked through the door. Bags taken to our room whilst checking in. Valet car parking too. Spacious room with free standing hot tub, separate rain shower wet room, and a fancy toilet that washes and blow dries you!! Went for a dip in the roof top pool and it was very cold (it is October after all) Paid for the use of the thermal spa and have to say highly recommended. Didn't eat in hotel, rather we went to the selection of tapas restaurants with street dining on road adjacent to the hotel. Had a lovely wander around the town in the vending, you can pretty much see all there is to see in an hour. All in all highly recommended.

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

21 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location. Staff excellent. Lobby decor excellent. Room decor not quite thought through. Room facilities excellent

Stayed 1 night in Sep 2018

10/10 Excellent

carol

3 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cultural break

Fabulous room. Just short of a comfortable sofa or seat, plenty room for one to be put in. Also a long mirror maybe inside wardrobe. Food in gastrobar great, not worth eating anywhere else in town. Staff in bar couldn't be better especially Raphael. Recommend to anyone for a break in Ubeda.

Stayed 2 nights in Jul 2018

2/10 Terrible

Keith

2 Aug 2018

Disliked: Staff & service, property conditions & facilities

Definitely not 5 star!

We booked a junior suite. It had poor views of an old tower with boarded up windows and thick bird droppings on the windowsill.The room was built round a tower, with floor to ceiling windows covered by thin curtains. The other small window overlooked the street.The TV was an afterthought with cables running from it across the wall to the sockets.The coffee making facilities were placed right underneath the TV which jutted so you could crack your head on the TV corner.The room had a separate shower room & toilet but the bath and the basins were in the suite next to the bed.I could understand the logic of this if you had a view from the bath.There was a sheaf of 6 photocopied tatty pieces of paper in a folder which comprised of the only information provided about the hotel and surrounding areas.Unlike the description there was no city view and there were no extras in the empty minibar only water.Although there was a swimming pool onsite it was very difficult to find.We had booked half board and were looking forward to eating in the 5 star restaurant.But the restaurant was closed and the staff were very coy about when its going to re-open. Our meal was served in a tiny room off the bar set up with 4 tables. Another couple sat next to us but it was quite intimidating as they were close enough to hear every word of conversation. Beakfast in the morning was good although it's an extra 18 euros if you wanted cooked food. All in all not a pleasant experience. Just an expensive one!

Stayed 1 night in Jun 2018

8/10 Good

Patricia, London

17 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A discovery place

Úbeda is quite a calm and charming city protects Ted by UNESCO. The hotel works on a previous palace, they have done an amazing job to restore the place. Still few details could be added to make it perfect; I.e the swimming at the roof top is really nice but there isn’t a bar to grab a refreshing drink. The room was very spacious as we took a big one. Few decoration could still be addressed as the empty space looks a bit bizarre. The staffs were really nice and the personalized breakfast was really enjoyable. The location is very convenient to just jump out and discover the historical monuments and places. The views from the Mirador towards the olives fields are breathtaking! Please be aware that you are in Spain and no restaurant opens before 8:00PM! The toilets are equipped with the Japanese technology, quite an experience :-)

Stayed 1 night in Jul 2018