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Quality Inn & Suites New Hartford - Utica

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Individually decorated, individually furnished, desk, blackout curtains
Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains
Lobby
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • New Hartford Recreation Center
    ‪8 min walk‬
  • Utica College
    ‪3 min drive‬
  • Sangertown Square
    ‪5 min drive‬
  • Utica, NY (UCA-Oneida County)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout curtains

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (1000)
The price is €90
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Days Inn by Wyndham Utica

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour front desk and an arcade/games room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Hartford - Utica. During your stay, you're just a quick walk from New Hartford Recreation Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes on foot from New Hartford Recreation Center and a 3-minute drive from Utica College
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 102 out of 356 reviews" "
Rating 8 - Good. 90 out of 356 reviews" "
Rating 6 - Okay. 65 out of 356 reviews" "
Rating 4 - Poor. 47 out of 356 reviews" "
Rating 2 - Terrible. 52 out of 356 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

York

Travelled with family
Liked: Staff & service
Suite rooms pretty large, quite for sleep. Only complaint is No door between rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Teddiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and quiet.
Stayed 1 night in Oct 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

faith

It was ok
Stayed 2 nights in Oct 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
A little difficult to find . Adjoining road way systems very confusing, no real direct access from highway. Overall, nice short term stay. No elevator, so pack light.
Stayed 1 night in Oct 2024

8/10 Good

DAVE

Travelled with group
Liked: Cleanliness, staff & service, room comfort
a good stay
Our stay in this Inn was overall pretty good. Rooms were clean and suited what we needed, slightly on the smaller side. There was a good variety of channels that always had movies and many sports channels for down time. Breakfast was as ok, could be improved with more fruit and better eggs. All positive staff interactions. Would stay here again if we pass through Utica area.
Stayed 2 nights in Oct 2024

4/10 Poor

Billie

Stayed 1 night in Oct 2024

4/10 Poor

Dorian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom looked like it hadnt been cleaned in a good month. Mildew in the shower, hair everywhere. I wasn't told i needed to make a special request for housekeeping so by the time i returned to hotel to awe it still dirty, of course it was to late for seevice. Sounded like an excuse to be lazy to me. Never had to request room service before i thought it was a given considering the place was still pretty expensive. Happy to leave.
Stayed 2 nights in Oct 2024

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Clean facility and helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly. Room was clean although the bed springs were noisy, when you sat on or rolled over in bed.
Stayed 2 nights in Oct 2024

4/10 Poor

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bed sucked, shower could use an upgrade and breakfast was cheap crap
Stayed 1 night in Oct 2024

10/10 Excellent

JESSE L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Ivan

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service
Stayed 2 nights in Oct 2024

8/10 Good

Brigitte

Stayed 1 night in Jun 2024

8/10 Good

George, Trumansburg

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable
Hotel a mile or two from anything. It’s fine for a night or two, as we did not encounter any issues. There’s an auto or gas station museum next door. A path to walk, just outside the hotel. We walked it a mile down.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Business traveller
There were no locks on the doors and when we asked to move to a new room, we got a bit of an attitude from the staff member
Stayed 1 night in Oct 2024

4/10 Poor

Shellie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonably priced clean hotel near Hamilton colleg
Always clean and comfortable, the staffis generally very helpful and the Patel Family who are the managers (or possibly the owners) are friendly, always polite and helpful. We have stayed there three times over the last six weeks and will return in a couple of weeks to visit one of our kids at college and watch a sporting event. Basic hotel but always clean and friendly. A very tasty breakfast included in the price of the room as well!
Stayed 1 night in Oct 2024