Relax Inn

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

Air conditioning

Housekeeping

Parking included

Free WiFi

Explore the area

145 E Whitesboro St, Rome, NY, 13440

Erie Canalway Trail
3 min walk
Fort Stanwix
5 min walk
Capitol Theatre
8 min walk
Rome, NY (RME-Griffiss Intl.)
5 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Motel in Rome with free parking

Along with coffee/tea in a common area, this smoke-free motel has free self parking and free WiFi in public areas. Change of towels is available on request

Relax Inn offers 57 accommodations with air conditioning. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Relax Inn, you're just a quick walk from Erie Canalway Trail. Features include free WiFi in public areas and free self-parking.

Free WiFi
Free self-parking
Amenities include coffee/tea in a common area
Just a 3-minute walk from Erie Canalway Trail and 5 minutes on foot from Fort Stanwix

Relax Inn offers its guests coffee/tea in common area. Public spaces have free WiFi. Self parking is free.

This Rome motel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

Coffee and tea in common areas

Conveniences

Limited-hour front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

2 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Shower
Towels provided

Entertainment

TV with cable channels

Air conditioning
Free local calls

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in fee: USD 30

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Econo Lodge Hotel Rome

Econo Lodge Rome

Relax Inn Rome

Relax Rome

Relax Inn Rome

Relax Inn Motel

Relax Inn Motel Rome

Relax Inn Reviews

5.4

5.6/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

2/10 Terrible

Jamie

22 Jul 2024

Beyond poor

We went there and Rome by was under a state of emergency from the tornado we told them we weren’t staying g it was very dangerous concrete all by stairways and everything and they still charged our account never again

Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Travelled with partner

22 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The pictures on the site were very misleading for this property, as it was run down and unkept. The room wasn't clean, had a broken nightstand, missing light bulbs, dirty floor, etc. The people staying/ living there didn't make us feel like we were in a safe area. When asked for a refund because we decided not to stay, they told me i had to go through Expedia, who then told me i would have to go through them directly. I will be filing a claim on my credit card to recoup the money.

Stayed 2 nights in Jul 2024

2/10 Terrible

William

20 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience.

I did not stay at the Relax Inn.

Stayed 1 night in Jul 2024

2/10 Terrible

shirley

Travelled with family

28 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

First of all the place was for homeless people and people on parole. The staff did not provide any things for the room. They charge more money only payable in cash. $135.00 I had to get another motel I did not want my family staying in that area. Please check your motels/hotels to see if they are safe. Is there any way of getting my money back? i would appreciate it

Stayed 1 night in May 2024

8/10 Good

Elsie

18 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Marion

Business traveller

27 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice over night stay... Exactly what I was looking for...

Stayed 1 night in Dec 2023

2/10 Terrible

Nancy, Sugar Hill

Travelled with partner

10 Nov 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Didn't like anything! Shabby place. Super poor! Noisy at 12:30AM called desk and was told to call 911!!! Really ! Horrible mgmt. Room needs a desparate TOTAL redo. Everything really old. Missing lite switch buttons. Terrible towels. This place has not seen an update in years. Chopped paint with 6 different colored coats of paint. This was once an EconoLodge and "Relax Inn" doesn't apply. New name needs to be the "No Sleep Inn". Should be removed from your hotel choices in Rome, NY until under new mgmt. and TOTAL tear down and rebuild is done.

Stayed 1 night in Nov 2023

10/10 Excellent

Ron

31 Oct 2023

Stayed 1 night in Oct 2023

2/10 Terrible

Crystal

15 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a DSS prperty with tenants, hanging around outside. Very sketchy vibes. The furniture inside the room was stained and dirty or broken. Dusty holes in walls in need of several repairs walls are thin.

Stayed 1 night in Oct 2023

10/10 Excellent

Elsie

14 Oct 2023

Liked: Staff & service, property conditions & facilities

Our room was really nice and the staff was great

Stayed 1 night in Oct 2023

2/10 Terrible

Kelsey

10 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The staff was horrible made me pay $80 for my service dog they asked for her id and everything I will not be staying there ever again. It’s against the ADA to pay and to ask for ID. The room was dirty, they made us pay for extra towels when I said there was 2 of us

Stayed 4 nights in Oct 2023

2/10 Terrible

Alexis

Travelled with partner

8 Oct 2023

Disliked: Property conditions & facilities

Roaches on the table , the bed was covered in stains … it was very awful experience.

Stayed 2 nights in Oct 2023

2/10 Terrible

Christopher

Travelled with group

1 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump

This place is a dump. Stay anywhere else. Way over priced.

Stayed 1 night in Sep 2023

2/10 Terrible

Craig

29 Sept 2023

Disliked: Cleanliness, property conditions & facilities

Didn’t stay here. Too intimidating.

Stayed 1 night in Sep 2023

2/10 Terrible

Billy

9 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The fact it has more dss people and cops here then wake up with all of these little tiny bugs crawling all over i will never book there again this place is disgusting

Stayed 1 night in Sep 2023

2/10 Terrible

Malaz

8 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2023

8/10 Good

Sylviane

6 Sept 2023

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Sep 2023

8/10 Good

Jinette

Business traveller, Travelled with partner

4 Sept 2023

Liked: Cleanliness, staff & service

Good place to rest.

Stayed 2 nights in Aug 2023

8/10 Good

Thaddeus

3 Sept 2023

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2023

2/10 Terrible

Jeramia

Travelled with family

3 Sept 2023

Disliked: Amenities, property conditions & facilities

Bed bugs in our bed.

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

2 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grossest place ever

It was truly unbelievable how dilapidated, dirty, and disgusting this motel was. From dodgy stains on the sheets and mattress protector, to broken furniture under the stairs, to non-working lights, we moved to a second room that wasn't much better. The floors were filthy, the bathroom tiles were breaking off at the edges, the electrical outlet box was coming out of the wall, and the sheets were clearly cheap consumer from Amazon, plus they were so heavily scented with detergent/softener that my skin started to itch within minutes. I guess I should be grateful they washed them recently? It's clear that this was formerly a budget motel that was never maintained when ownership changed. The manager didn't even care to be on premises when we checked out at 7:30 am. Honestly, a zoning inspector should take a second look at the place; it's a hazard.

Stayed 1 night in Aug 2023

8/10 Good

Joseph

Business traveller

1 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

26 Aug 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

2/10 Terrible

James

21 Aug 2023

Disliked: Amenities

This place (Relax Inn) was so bad forfeited the cost and did not even check in.

Stayed 1 night in Aug 2023

2/10 Terrible

Joe

Travelled with partner

21 Aug 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Many questionable stains and a few things were broken. (The curtains, lock on the door, and sprinkler system). If I wasn't so desperate for a place to stay I would have left immediately. Unfortunately every hotel was booked within a 20 mile radius

Stayed 1 night in Aug 2023