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Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property

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Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds
Spa
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Gym

Explore the area

Map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Vancouver Mall
    ‪4 min walk‬
  • Peacehealth Southwest Medical Center
    ‪7 min drive‬
  • Jantzen Beach Center
    ‪11 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

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4.0 out of 5, Very good, (1008)
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About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Hotel with free breakfast, a short walk to Vancouver Mall
This hotel features an indoor pool, a fitness centre and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The free breakfast at Best Western Plus Vancouver Mall Dr. Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Vancouver Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Vancouver Mall and 11 minutes by car from Jantzen Beach Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers its guests an indoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and concierge services are also featured at Best Western Plus Vancouver Mall Dr. Hotel & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Plus Vancouver Mall Dr. Hotel & Suites was completed in March 2016.

Smoking is allowed in designated areas at this Vancouver hotel.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yan, Graham

Stayed 1 night in Jan 2025

6/10 Okay

Richard L

Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good amazing
Stayed 4 nights in Dec 2024

6/10 Okay

Larry

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean but uncomfortable
Absolutely nothing wrong with the room. Everything was clean. There was a light out above the sink. The bath tub faucet was about to fall off. Those things I don’t have a problem with. The bed was way overdue for replacement. I could literally see body indentations in the bed, from all the people that had laid in it. EXTREMELY uncomfortable and I woke up with back pain.
Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

shelly

Liked: Cleanliness, room comfort
brokedown hot tubs should be Reported on the sites
Pics of hotel lobby or bedrooms wasn’t the same as soon. I also booked this hotel because it had an indoor hot tub and (Pool) but it was mainly the hot tub that I booked it for and found out that was broke down and they couldn’t fix it because of one story I was told by one person at desk that their maintenance was on vacation. Another worker said that their maintenance doesn’t work on weekends And that it won’t be until at least Monday that they can fix it. I also have found on several occasions of booking a hotel, and not finding out until I go to check in that their hot tub is broke down and hotels don’t let you know that on the websites and everything, it should be updated on things like that if anything is broke down and you cannot use it. And I noticed when I put in filters for a hot tub the price is changed and go up, so I pay extra for my amenities that I want in a hotel and then I find that they don’t work, so why did I have to pay that extra money if I didn’t get to use it because it’s broke down?
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have appreciated trays in the breakfast area in order to assist me to carry my breakfast back to my room where I could watch my dog.
Stayed 1 night in Dec 2024

10/10 Excellent

Taryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marc

Stayed 3 nights in Dec 2024

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

James

Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with family
Not the cleanest
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Valery

Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2024

6/10 Okay

Tracy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. What I did not like was having the staff call me late in the evening to tell me that my guest was not registered and that they would have to leave when that was not true my guest was registered and I took offense to that and felt that that took Stars away from my stay
Stayed 3 nights in Dec 2024

10/10 Excellent

YUJI

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Roxanne

Stayed 3 nights in Nov 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, good breakfast, clean room. Nice smaller sized hotel. Have stayed twice, will be back again. Thanks!
Stayed 1 night in Nov 2024

2/10 Terrible

Tiffany

Somebody stole $25 worth of voodoo donuts from outside of my hotel room door before I could get to it when Uber eats delivered hotel did nothing about it at all
Stayed 1 night in Nov 2024

8/10 Good

SEAN MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024