Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
BBQ/picnic Area
Exterior
Interior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Kitchen

Explore the area

Map
12050 Retail Dr, Wake Forest, NC, 27587
  • Southeastern Baptist Theological Seminary
    3 min drive
  • E. Carroll Joyner Park
    4 min drive
  • Wake Forest Renaissance Centre
    4 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    29 min drive

Room options

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel offers 81 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Wake Forest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel. During your stay, you'll be close to Southeastern Baptist Theological Seminary. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Southeastern Baptist Theological Seminary and a few minutes from E. Carroll Joyner Park
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel. Free self parking is available.

This Wake Forest hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood RALEIGH
Candlewood Suites RALEIGH
Candlewood Suites RALEIGH Hotel
Candlewood Suites RALEIGH Hotel WAKE FOREST AREA
Candlewood Suites WAKE FOREST RALEIGH AREA
RALEIGH Candlewood Suites
Candlewood Suites WAKE FOREST RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA
Candlewood Suites RALEIGH ARE

Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 526 reviews" "
Rating 8 - Good. 136 out of 526 reviews" "
Rating 6 - Okay. 44 out of 526 reviews" "
Rating 4 - Poor. 25 out of 526 reviews" "
Rating 2 - Terrible. 35 out of 526 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

The room had no hot water. They moved us to another room still no hot water. We g as be up after 24 hours and moved to a different hotel ! Hassled at desk …. Etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me begin by stating that this establishment deserves 10 stars. My family and I have had to book an extended stay due to sudden unfortunate issues with our residence. The hotel is extremely well maintained, and despite current renovations the construction did not disturb us in any way. The cleaning staff is always happy to help you with anything you need. They are always happy and smiling. The staff at the front desk is exceptional. Always available to answer any questions or concerns. Parking is easy and I have always been able to find a spot, even on the weekends when it gets busy. The location is great with plenty of nearby grocery stores and restaurants. There are even big box stores within walking distance. A Walgreens store is located in the adjacent parking lot as well as a 24hr gas station. Free laundry is available and the machines are well maintained. The gym is spacious and quiet. The rooms are great. Comfortable beds, great pillows, plenty of space. Very large shower, and plenty of hot water. The kitchenette is fully stocked with dishware, flatware, and regular sized appliances. Including a dishwasher! ***The customer service manager, Morgan, was extremely helpful with the resolution of a billing error that accidentally occurred. She was attentive, kind, and very professional. The general manager, Fernando, was amazing as well. Rarely do you get to speak to a GM when there is an issue, but Fernando always made himself available. He personally assisted us often.
Stayed 14 nights in Aug 2024

2/10 Terrible

Jermaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I need to talk you guys, they didn't have the double queen bed I paid you guys for. I need a refund. I will take further Action!!!!
Stayed 2 nights in Jun 2024

8/10 Good

Chawanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check-in (not ready on time)
My stay was very nice. The staf was nice and my room was very clean and comfortably. The only issue I had was check-in. They told us check-in was at three when I got there my room was not ready and I ened up having to wait in the lobby till about 4:00. They did give my family and I a free beverage while we waited.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and amenities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Mohamed

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No pool. No breakfast. Active construction.
Stayed 2 nights in Jul 2024

6/10 Okay

Bolaji

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and remodel
Place is being remodeled currently. The room was way nicer than the pictures online. Bed was comfy, shower was good, everything was spacious and super clean. I traveled with my dogs and they were good with them too. Only thing I’d change is having a bit more green space for walking them, but given the location it was sufficient.
Stayed 1 night in Jul 2024

4/10 Poor

Phillip

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is being renovated they have major hot water issues. Me and my wife could not get a hot shower sundae morning. No could we get one Saturday night? This is way too much money spent tonot to be able to have a hot shower.. The mattress was very uncomfortable and the pillows as well. I myself had a very difficult time sleeping
Stayed 2 nights in Jul 2024

2/10 Terrible

Angelia

Stayed 1 night in Jul 2024

6/10 Okay

Adam

Stayed 2 nights in Jul 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the room was spacious and clean and the staff was lovely
Stayed 2 nights in Jul 2024

10/10 Excellent

Deyanira

Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time I have stayed here Suites were completely renovated very nice and clean reasonable price
Stayed 5 nights in Jun 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the staying
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples trip
We had a wonderful stay. The staff was very accommodating. The room was very clean and spacious. The bed was very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely redone suites very nice comfortable affordable

10/10 Excellent

Angie

Stayed 2 nights in Jun 2024

6/10 Okay

Takiyah

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this property and my experience. I tend to strictly stay at another large hotel chain but after a negative experience elsewhere, I gave Candlewood Suites a try. The rooms were clean and spacious, and the staff was friendly. Will definitely recommend and stay here again!
Stayed 1 night in May 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK
convenient and quite very clean the coffee was really bad
Stayed 1 night in May 2024

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a dump! Our room had no blow dryer, they said they were on back order, really?? The front desk employees could not have been any ruder! No ice machines in the hotel. Would not recommend to anyone for the price!
Stayed 4 nights in May 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Jaimi

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I checked in the customer service was impeccable. The room was very clean
Stayed 1 night in May 2024