The Valley Inn, Ascend Hotel Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Valley Inn, Ascend Hotel Collection

Exterior
Free WiFi, bed sheets
Lobby
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
17 Tecumseh Road, Waterville Valley, NH, 03215
  • White Mountain National Forest
    1 min walk
  • Coyote Grill
    7 min walk
  • Conway Station
    73 min drive
  • Laconia, NH (LCI-Laconia Municipal)
    59 min drive

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Tub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Tub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Valley Inn, Ascend Hotel Collection

Family-friendly ski hotel with a ski shuttle
The Valley Inn, Ascend Hotel Collection offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
The Valley Inn, Ascend Hotel Collection offers 42 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. This Waterville Valley hotel provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Valley Inn, Ascend Hotel Collection. During your stay, you're just a quick walk from White Mountain National Forest. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • Steps from White Mountain National Forest and 10 minutes on foot from Waterville Valley Ice Arena
  • Free ski shuttle service
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This 3-star Waterville Valley hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Library
  • Pool
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Business services

  • 2 meeting rooms
  • 840 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free long-distance calls
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 31 May:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 15 per cent of room rate
The resort fee includes:
  • Nearby fitness centre access
  • Partner property access
  • Partner property pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at The Valley Inn, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Valley
Valley Inn
Valley Inn Waterville Valley
Valley Waterville Valley
The Valley Hotel Waterville Valley
The Valley Inn
The Valley Inn, Ascend Hotel Collection Hotel
The Valley Inn, Ascend Hotel Collection Waterville Valley
The Valley Inn, Ascend Hotel Collection Hotel Waterville Valley

The Valley Inn, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 367 reviews" "
Rating 8 - Good. 145 out of 367 reviews" "
Rating 6 - Okay. 50 out of 367 reviews" "
Rating 4 - Poor. 28 out of 367 reviews" "
Rating 2 - Terrible. 9 out of 367 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stay anywhere else but here!!!!
Horrible room, especially for the cost. Had to pay $75 to check in early because we had a wedding to to that started after check in. Ac was covered by the blinds, so you could chose cool air OR a dark nights sleep. Hot water didn’t come out of the sinks. Sheets and pillows were dirty on pull out couch. Bathroom was grimy. Shower leaked noisily all night. Pool was closed. Dead bolt was defective so we felt unsafe all night. Pillows were thin and lumpy. Awful breakfast. Chipping paint everywhere and outdated everything. But, worst of all, the mattresses were the WORST any of us in our family have ever slept on! We literally moved to the floor because it was an improvement. Very, very awful experience and the front desk clerk could care less when I shared these concerns.
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Family loved the space
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

jillian

Travelled with family
Liked: Amenities
We had an unforeseen change of plans, leading to a last-minute booking here. The layout of the room was great for our family of 5 - very roomy, spread out on 2 floors, with 2 bathrooms. I have the impression this hotel would have been lovely back in the day, but it was much older than I thought from the photos. Outdoor pool was cold & not very clean - many bugs & debris. My kids declined to swim. Breakfast was mostly pre-packaged items, but there were many options, and my family enjoyed it. A very pleasant surprise was that our hotel fees included a pass to surrounding amenities. We ended up spending more time in the area the following day, swimming at the nearby sports complex, riding the chairlift, and paddleboating - all free of charge.
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Unfortunately our room had a horrible odor. I mentioned it during checkout and hopefully they’ll do something about it.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Travelled with family and small children
Centered to all activities we were here for. Breakfast options in are were limited. Continental breakfast at resort was meh. Lack of available outlets for CPAP, noise machine was an issue. Sofa bed is not meant to be slept on, mattress was very thin. Not filthy by any means, but entrance floor was gritty, bathroom had hair on sink and door jam. For the price, I would expect a little more.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed the stay. Our room was right next to the elevator on the first floor but we had no noise problems. The morning breakfast selection was very nice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was forced to stay elsewhere.
This facility claimed they had no rez from hotels.com...and hotels.com insisted they had the rez. Either way, I had no room and the hotel was full for the night. I was forced to stay elsewhere.
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

shaunalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Dominique

Stayed 2 nights in Jul 2024

4/10 Poor

Kimberly

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The furniture was filthy and old, and clearly not taken care of. There was hair in the shower. There was dirt in multiple areas of the carpet. The Keurig machine didn't work. The amenities are less than mediocre.
Stayed 1 night in Jul 2024

10/10 Excellent

shaunalee

Stayed 1 night in Jul 2024

4/10 Poor

Jamila

Travelled with family
Disliked: Cleanliness, amenities
there is mice running in the building we paid online and when we arrived they asked for 46 dollars more , they claimed it is the service fee
Stayed 2 nights in Jul 2024

8/10 Good

Ellen

Stayed 1 night in Jun 2024

8/10 Good

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was definitely lacking, no hot food. The area was great and we received free passes to the athletic center and other discounts on food making the resort fee worth it.
Stayed 1 night in Jun 2024

8/10 Good

Dara

Stayed 2 nights in Jun 2024

6/10 Okay

Blake

Stayed 1 night in Jun 2024

6/10 Okay

Jose, east providence

Travelled with family and small children
Liked: Staff & service, amenities
The outside pools weren't open. No A/C upstairs where the beds were located.
Stayed 2 nights in May 2024

10/10 Excellent

Jubair

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. Nice and clean room
Stayed 2 nights in May 2024

8/10 Good

Sandra

Travelled with group
Clean and comfortable. Difficulty with 2nd floor shower (limited hot water)staff was very responsive.
Stayed 2 nights in May 2024

8/10 Good

Grover

Liked: Cleanliness, staff & service, property conditions & facilities
No, I don’t want to.
Stayed 1 night in Apr 2024