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4.4 out of 5

"Great hotel in a great location. Food choices were limited but reasonably priced, good sized portions and tasty. Breakfast was pretty good for the pri ... " More

By a verified traveller on Mon 25 Apr 2022

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Double Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Tower

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, Resort View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a lift and an ATM
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral

Wookey Hole Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wookey Hole Hotel

Everyone (7)
4 out of 5
Great hotel in a great location. Food choices were limited but reasonably priced, good sized portions and tasty. Breakfast was pretty good for the price, book ahead and it’s cheaper. Beware if there’s a wedding as any drunk guests will wander mostly unchallenged disturbing guests. All in a great stay.

Posted by on 25 Apr 2022

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5 out of 5
.

Posted by on 16 Jul 2021

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5 out of 5

Posted by on 17 May 2019

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4 out of 5

Posted by on 5 May 2019

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5 out of 5
We all had a lovely stay & everything was catered for. Would definitely recommend to friends & will visit again ourselves.

Posted by , from Leverstock Green on 22 Oct 2018

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4 out of 5
This was a stop over en route from Somerset to London, we had just come from a peaceful mindful singing retreat, so found the noise and hub-bub of large families with shouting children in the restaurant and bar area a bit of a shock. However they did all go to bed and then it was nice and quiet for us to enjoy our meal. Not a lot to do in Wookey Hole itself, again the Caves are geared for children, so we went into Wells the following day, which was lovely. The cathedral was beautiful and there were lots of cafes and shops to enjoy.

Posted by , from Wallington, Surrey on 6 Sep 2018

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4 out of 5
Perfect location to visit the caves. This hotel was family friendly and very welcoming. We were only here one evening and it met all our needs. The wi-fi was a little temperamental though. Overall it was good value for money.

Posted by on 4 Aug 2018

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4 out of 5
parfait pour nos besoins, parking check-in le soir et bien emmenagé

Posted by on 28 Apr 2019

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3-star Wells hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2010
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels. This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • LED television
  • Digital channels
  • DVD player
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10 AM.

Bistro at Wookey Hole – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

On-site venue No. 2 – This bar specialises in British cuisine and only serves light fare. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Security system
  • Staffed front desk
  • Contactless check-in is available
  • Smoke detector
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Wookey Hole
  • Wookey Hole Hotel
  • Wookey Hole Hotel Wells
  • Wookey Hotel
  • Wookey Hole Wells
  • Wookey Hole Hotel Hotel
  • Wookey Hole Hotel Wells
  • Wookey Hole Hotel Hotel Wells
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