Wookey Hole Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Wookey Hole Hotel

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Point of interest
Balcony view
Property grounds
Games room

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Mendip Hills
    ‪5 min drive‬
  • Milton Lodge Gardens
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪41 min drive‬

Room options

Superior Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Twin Room, Mobility Accessible

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, 2 Single Beds, Ensuite

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Twin Room, Mobility Accessible (Bath Only)

  • Sleeps 2
  • 2 Single Beds

Double Room, Ensuite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Tower

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

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About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk and tour/ticket assistance are on-site.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, an ATM and TV in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10 AM.
Bistro at Wookey Hole – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
On-site venue No. 2 – This bar specialises in British cuisine and only serves light fare. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1003 reviews" "
Rating 8 - Good. 365 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhian

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend it very good
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Stayed 1 night in Oct 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Wookey hole Hotel, is A HOLE IN ONE!
Dining room wall lights had cobwebs up inside of shades, not sure it was sopposed to be for hallowen!!. Must commend having TWO comforrable chairs, not had this in other places!! Also had a bathmat on request, well done.
Stayed 2 nights in Oct 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
A good place to stay near Wells
We had a spacious room, with decent towels and plenty of t bags. Parking was easy. Breakfast was cooked to order and very nice. Overall a good stay for our one night near Wells.
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and comfortable. Breakfast not great. Only hot items were the hash brown and eggs. Everything else was cold or Luke warm at best.
Stayed 1 night in Oct 2024

6/10 Okay

Philip

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had to upgrade my room £20 per night as room offered was unacceptable no shower single beds disabled ablutions right next to laundry facilities 18 inch TV no beverage facilities because I booked through Expedia rather than booking directly I was offered the most basic room option
Stayed 3 nights in Oct 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wookey Hole Hotel has been a delight. Everything cleana and fresh, close to Wells, super helpful staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, a bit dated in places. Staff pleasant especially Walter, very helpful. Our bed wasnt made at all and room not cleaned. Breakfast could have been a little warmer but bacon bap very nice. All in all a nice place to stay, worth the money we paid
Stayed 3 nights in Oct 2024

6/10 Okay

Dawn

Travelled with family
Liked: Room comfort
Place to sleep; decent breakfast; comfy beds
Place to sleep - no ambiance but it served its purpose; decent breakfast; comfy beds. Needed a cheap hotel for the night and that's what we got. Tons of kids - kids park/activities onsite. Free parking which was easy and nice. Beds were really great - soft sheets, good pillows, bed was comfortable - we slept well. Juliet patio doors wouldn't stay shut; waste of energy/heat and cold sleeping with the bed near it. Spacious room - we had a triple I guess.
Stayed 1 night in Sep 2024

6/10 Okay

William

Stayed 4 nights in Sep 2024

8/10 Good

Daniela

Stayed 1 night in Sep 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was my room was for a disabled person and the sink was to low. I did ask for a room change as I was only staying one night. Other than that everything was fine. I would certainly recommend the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly hotel convenient for over night stay. Food plentiful and very nice. Room clean and comfortable.
Stayed 3 nights in Sep 2024

6/10 Okay

Estelle

Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stop over
Perfect fir a stopover close to where we wanted to be.
Stayed 1 night in Sep 2024

8/10 Good

J

Stayed 1 night in Sep 2024

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stop en route from Cornwall to the Midlands Perfect location to visit Wells too
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice comfortable hotel stayed a few times when down this way
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely out of the way spot
If you are looking to hide away and have a quite night of rest this is a good place. It is a family hotel and from what I observed -is a great place to stay with kids. I was here to work on some writing and it was pretty ideal. (I think Agatha Christie might approve.) You can go into Wells for wonderful food and enjoy the walks. The staff here is truly lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was great value for the money we paid. It is quite a basic hotel, no frills but our room was clean, spacious, quiet and comfortable. The breakfast was freshly cooked to order with friendly service. The hotel is in a great location for surrounding towns and attractions.
Stayed 2 nights in Sep 2024