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"Its a strange one. The hotel is lovely,the rooms clean, plenty of facilites....but. 1. Having to pay for parking is a strange one, its literally loca ... " More
4 Jan 2022 by Marco
Thankyou for your feedback. Our car park is managed by a third party company unfortunately due to our location our car park was being abused by local offices and local attractions and leaving no space for our guests who were then having to find alternative spaces off site and away from the hotel. We have negotiated special rates with the provider and have not had issues since this has been in place. The spa facilities are an extra charge if not on a spa break as they are very much there to compliments treatments booked. We pride ourselves on our hospitality and I am sorry reception did not afford you the welcome you would expect we will share this with them so they can improve. I hope we can see you back again and may we wish you a Happy new Year.
9 Nov 2017 by Marco
Please accept our sincere apologies, we will share this with the team to ensure this doesn't happen again. I hope we can see you back again in the future.
4 Sep 2017 by Marco
Thank you for your feedback and I am pleased your husband enjoyed his surprise. Thank you for placing the make up my room card on your door, at the weekend due to the high occupancy housekeeping take priority on departure rooms to ensure the arrivals rooms are ready and the stay rooms are completed in the afternoon, however reception would have been happy to let housekeeping know if your room being ready in the morning was key to the surprise you planned, please do let us know next time. Our spa area is an adults only area with the hot tub there to compliment treatments booked and I am sorry your children were unable to use this. This is all outlined on our website and I am sorry that we don't have a pool for them to use. I hope that you may consider using us again in the future.
18 Jan 2017 by marco
We are pleased you enjoyed your stay.
18 Oct 2016 by marco
Thank you for choosing Brooklands and we are pleased you also enjoyed dinner in 1907. Our location is very unique on the old Brooklands track and next to the new MBW track however restaurants and bars can be accessed easily by a short taxi ride.
Brooklands Hotel offers its guests a full-service spa, a health club, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 710 square feet (66 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Brooklands Hotel. For a fee, parking is available. This 4-star Weybridge hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Brooklands Hotel offers 128 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
1907 Bar and Grill – This restaurant only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.
Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
For changes in the booking after check-in, this property charges full cost for early departure and the first night for no show.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
