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4.8 out of 5

"Nice hotel, good sized rooms, very clean, very friendly and helpful staff, would stay again " More

By a verified traveller on Fri 26 May 2023

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Superior Double or Twin Room (single use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic King or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Norseman Hotel. During your stay, you're just a quick walk from Old Wick Castle. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Crofters
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Old Wick Castle and 8 minutes on foot from Wick Heritage Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Norseman Hotel ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Norseman Hotel

Everyone (4)
5 out of 5
Nice hotel, good sized rooms, very clean, very friendly and helpful staff, would stay again

Posted by , from Burton on Trent on 26 May 2023

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Comment from Hotel Management

27 May 2023 by jc

Good morning thank you for your stay and so pleased you would return we appreciate your comments thank you again

4 out of 5
Great location. It's a bit dated, can be noisy in the evening and the parking is limited but the staff more than made up for that. Breakfasts also were good and the restaurant also had a good menu, food turned up quickly enough, was always hot & delicious. Would definitely stay again.

Posted by , from Burton on Trent on 12 Sep 2021

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Comment from Hotel Management

13 Sep 2021 by jc

Hi Thankyou for your stay and review we appreciate this very much and will share with the team. Look forward to your next stay with us Thankyou again

5 out of 5

Posted by on 22 Mar 2020

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Comment from Hotel Management

23 Mar 2020 by jc

Good afternoon and thankyou for staying with us and taking the time to post with a 5 out of 5 via ebookers many thanks and take care regards reservations

5 out of 5
The Norseman is a great hotel with lovely staff (special mention to Belfast’s own Shelagh) , comfortable rooms, great parking and excellent breakfast. This time I had my wee Jack Russell with me and it was no bother at all. Hope to return soon.

Posted by on 16 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by jc

Hello and thank you for staying with us and so pleased you Enjoy our team and Parking / Breakfast etc we look forward to welcoming yourself and wee Jack Russell again in the future. Have a great day regards reservations.

4 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by jc

Thank you for staying with us have a good Bank Holiday. Kind Regards Reservations

5 out of 5
Always very pleasant staff. Happy to let me check in before 9 am. Always a plaeasure.

Posted by on 24 Mar 2019

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Comment from Hotel Management

25 Mar 2019 by JC

Hello and thank you for staying with us and so pleased you enjoy our Happy Team. Thank you for your time in posting this review it is much appreciated and I will share your comments with the team. Regards Reservations J

5 out of 5

Posted by on 10 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by jc

Hi Thank you for staying with us in Wick and thank you for the 5 out of 5 score will share this with our team. Regards Reservations

5 out of 5

Nice hotel in the town of Wick

Good hotel and friendly staff Good food and service and in Centre of the to town and by the river.i would go back there anytime

Posted by , from Ireland on 11 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by JC

Hello Good Morning and many thanks for your kind comments following your recent visit to wick and our hotel we are pleased you found the food to be good and I will let our team know how friendly they come across as this is our aim. We look forward to Welcoming you back when next in the Highlands

Renovations + Closures

The property is closed between 24 December and 27 December.

The property is closed: New Year's Eve and New Year's Day.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the eco-certified Norseman Hotel. Free self parking is available. This 3-star Wick hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 258 sq ft of conference space
  • 24 sq. m of conference space
  • Built in 1970
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wick Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Norseman Hotel offers 48 accommodations with a hairdryer and blackout curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This Wick hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Crofters – Overlooking the garden, this restaurant specialises in local cuisine. A children's menu is available.

Wickers Bar – This bar serves lunch and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 17

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • Pets: GBP 10.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:30 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Norseman
  • Norseman Hotel Wick
  • Norseman Wick
  • Norseman Hotel
  • Norseman Hotel Wick, Scotland
  • Norseman Hotel Wick Scotland
  • Norseman Hotel Wick
  • Norseman Hotel Hotel
  • Norseman Hotel Hotel Wick

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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