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Norseman Hotel

3.0 star property

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Photo gallery for Norseman Hotel

View from property
Reception
Point of interest
Fireplace
Premium bedding, pillow-top beds, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Riverside, Wick, Scotland, KW1 4NL
  • Old Wick Castle
    ‪4 min walk‬
  • Wick Heritage Centre
    ‪8 min walk‬
  • Pulteney Distillery
    ‪14 min walk‬
  • Wick (WIC)
    ‪16 min walk‬

Room options

View all photos for Superior Double or Twin Room

Premium bedding, pillow-top beds, individually decorated

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | Premium bedding, pillow-top beds, individually decorated

Single Room

  • 14.9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room (single use)

Premium bedding, pillow-top beds, individually decorated

Superior Double or Twin Room (single use)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic King or Twin Room

Classic King or Twin Room | Premium bedding, pillow-top beds, individually decorated

Classic King or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, pillow-top beds, individually decorated

Family Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for King Double, Single Occupancy

Premium bedding, pillow-top beds, individually decorated

King Double, Single Occupancy

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds

Classic Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Twin Room

Premium bedding, pillow-top beds, individually decorated

Classic Twin Room

  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Mackays Hotel Wick

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (184)
The price is €241
for 1 room
includes taxes & fees
12 May - 13 May
Mackays Hotel Wick

About this property

Norseman Hotel

Riverwalk hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Norseman Hotel offers 48 accommodations with a hairdryer and blackout curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This Wick hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Norseman Hotel. During your stay, you're just a quick walk from Old Wick Castle. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Crofters
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Old Wick Castle and 8 minutes on foot from Wick Heritage Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Norseman Hotel. Free self parking is available.

This 3-star Wick hotel is smoke free.

Crofters – Overlooking the garden, this restaurant specialises in local cuisine. A children's menu is available.
Wickers Bar – This bar serves lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crofters
  • Wickers Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 258 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Norseman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 277 reviews
Rating 8 - Good. 114 out of 277 reviews
Rating 6 - Okay. 33 out of 277 reviews
Rating 4 - Poor. 16 out of 277 reviews
Rating 2 - Terrible. 8 out of 277 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service

Not bad all round. Reasonably priced

This wasnt a bad hotel overall. It was a bit dated and old fashioned in places but everything was in a good state of repair and functional. The meals in the restaurant were a good selection and not badly priced and quite tasty. Service was good, everyone very friendly and good to see breakfast included. Downsides, in my room at least (207) the shower was useless. Hardly any pressure or hot water, but was for the bath. Wifi bit slow too. Other than that nice all round
Stayed 2 nights in Jan 2025

10/10 Excellent

rian

Business traveller
Liked: Cleanliness, staff & service
very good location and easy to find
Stayed 1 night in Dec 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Shabby outside but very good inside
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norse.man was located perfectly our needs. Friendly helpful staff. We had breakfast buffet each morning, the food was fresh, cooked food was hot. The only slight downside side was the breakfast had to be carried across the corridor to the bar area as on the 2 mornings we were there, conferences were taking place using the dining room and the corridor was full of people waiting for the conference to start. This could have been handled better but as i stated only a small hiccup. Evening meal in bar area really nice, food great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Friendly and helpful staff and a very comfortable room.
Stayed 1 night in Sep 2024

8/10 Good

Alan

Stayed 1 night in Sep 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last overnight on the 500 mile northern loop

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Only issue would be the water pressure for the shower was low. All else very good
Stayed 1 night in Sep 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good base for touring Northern Scotland
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities. Fantastic breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

SIMON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Was ok !

Very tired. Breakfast was ok. Staff friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No elevators, rooms upstairs, extremely limited dining options
Stayed 1 night in Jul 2024

8/10 Good

Deena Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old building but all facilities available. Good for a night stay between travel.
Stayed 1 night in Jul 2024

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort

Poor

Over priced in an old run down town
Stayed 1 night in Jul 2024

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
The staff were great, food was good with a relaxing feel in the bar area and the location is good. The hotel could do with a bit of an upgrade as it’s showing it’s age but is ok. I’ve only given an overall of 3 stars because of the thin walls/floors/ceilings, meaning you can hear every word & noise from the rooms that surround you. I’m not a light sleeper but at one point during the night I was woken up and thought someone was actually in our room the noise was so clear & loud. This is no reflection on the staff as they try to make your stay as good as possible
Stayed 1 night in Jun 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very helpful
Stayed 2 nights in Jun 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
The worst part of my stay in this hotel was the surly and unfriendly staff. None of them appeared to be enjoying their work or were interested in providing good quality friendly service to the customer. For this reason, I'll definitely not return. One exception was the housekeeper, who tidied my room - friendly and smiling.
Stayed 3 nights in Jun 2024

10/10 Excellent

KIRSTY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were really excellent.
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024