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Genetti Hotel, SureStay Collection by Best Western

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished
Lobby
Business centre
Breakfast and dinner served, American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Room service
  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
200 W 4th St., Williamsport, PA, 17701
  • Williamsport/Lycoming Chamber of Commerce
    ‪2 min walk‬
  • Community Theatre League
    ‪3 min walk‬
  • Lycoming College
    ‪7 min walk‬
  • Williamsport, PA (IPT-Williamsport Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Sitting area & Desk)

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Sitting area & Desk)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Sitting area & Desk)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Sitting area & Desk)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Desk)

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Desk)

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (Desk)

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Whirlpool & Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Whirlpool & Desk)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Desk)

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (NonSmoking)

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub (NonSmoking)

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Desk)

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Genetti Hotel, SureStay Collection by Best Western

Hotel in Williamsport with free breakfast and free airport shuttle
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Genetti Hotel, SureStay Collection by Best Western gets high marks from our customers. During your stay, you're just a quick walk from Williamsport/Lycoming Chamber of Commerce. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Windows on 4th
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Williamsport/Lycoming Chamber of Commerce and Community Theatre League
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Genetti Hotel, SureStay Collection by Best Western offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 11141 square feet (1035 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at Genetti Hotel, SureStay Collection by Best Western. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this Williamsport hotel.

Guests are served a free breakfast.
Windows on 4th – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Windows on 4th – This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11,141 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
  • Only dogs are allowed
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Genetti Hotel, SureStay Collection by Best Western offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Genetti is a beautiful, old hotel located in the center of town, easy walking to shops and restaurants. Our room was beautifully decorated and comfortable. Staff was very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except for dust on some of the furniture. very nice and helpful staff. Love the history.
Stayed 3 nights in Oct 2024

6/10 Okay

Nicole

Liked: Staff & service
The staff at the front desk and in the breakfast were great, breakfast buffet was great, many options! You can tell people have smoked in the room, it still smelled like it. The bathroom and room was super small almost to the point of being uncomfortable, surfaces were sticky(which was disturbing after hearing the um, fun, going on in the room next door). While I was checking in, another hotel guests’ dog squatted and peed on the floor right in front of me, and people were almost feral at the breakfast buffet(calm down, it’s just a bagel). I’m basing this review on the property itself, not the rude guests. Positives: staff, breakfast, area around has nice restaurants and entertainment Negatives: small rooms, cleanliness, noise level
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place! The reason why we like staying here is there are many different room options. We like the two bedroom options that have two separate bedrooms separated by French doors. I have also had the room with a full bar like living room. It’s an old hotel but they manage very well keeping it up.
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
We love staying at the Genetti, we typically stay when we go to a Penn state game and we’ve stayed many other times.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept historic place. Had a nice stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nostalgic feel and the breakfast was very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the grand lady of hotels in the area in Williamsport. The decor fits its image, a little dated but clean and comfortable. We had a king suite, which consisted of a living room and a separate bedroom. A good deal for the price. The room had a slight odor that I couldn’t identify but it disappeared when we opened the window. My wife ultimately decided it was odor from cleaning products that we smelled. The free breakfast had variety and was the best breakfast buffet that we have experienced in years. The bar was busy and had outdoor patio seating where we sat on a warm afternoon drinking and people watching. Numerous restaurants within the 2-3 blocks surrounding the hotel. The hotel is also a wedding venue. We will return!
Stayed 2 nights in Oct 2024

8/10 Good

Niki, Sicklerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly staff and comfortable rooms and the best breakfast in their restaurant. My husband left a very special bag in the room and we could not go back. The hotel sent it to our home with no charge to us. A great place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Lizzete

Disliked: Property conditions & facilities, room comfort
Don’t recommend if you need comfort
The room smelled of cigarettes despite being non-smoking. I called the front desk and they were too booked to change my rooms but offered a 10% refund. The bathroom was a closet and could barely fit an average sized person so definitely don’t recommend for anyone in a larger body. The bed seemed old and was pretty uncomfortable. They had several events going on so the parking lot was full and I had to park two blocks away at night. The receptionist was nice but that’s all that was nice about this hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Trixie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Seems like the exhaust fan in the bathroom has not been clean for ages. No bidets. It was also so noisy at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Paul, Sutton

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on the website have obviously been taken after a recent renovation many years ago and does not accurately represent the condition of the property today. Although the staff was very nice and polite, it took me three days of requests and finally reaching out to the housekeeping manager directly, just to get fresh towels. I will not stay here again nor recommend this property to anyone.
Stayed 6 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel and the staff. I definitely will be returning. I did not like my room location. It was next to the door to the balcony and it slammed loud everytime someone went through it.
Stayed 1 night in Sep 2024

8/10 Good

christine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
The hotel and room were nice except that the bathroom was not clean to our satisfaction
Stayed 1 night in Sep 2024

8/10 Good

Charles

Business traveller
Liked: Staff & service
Genetti Hotel Williamsport
The hotel is dated, built in1921 and is an historical landmark. It’s a nostalgic place that is interesting, however, it’s very dated. The bathrooms are small and are like stepping into the 1950s The rooms are very dated as well. The best part of my experience was the breakfast and the staff. They were both outstanding
Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Location was good. Stayed in a motel room with visible daylight all around the door to the outside.
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There is nothing special or intriguing about this place. After staying, there were zero reasons why I would ever recommend or want to stay here again. I am sure there is a a cheaper place to stay down the road- don’t waste your money.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Hotel is aging and needs some updates. You can see the hotel was a beauty at her prime. Beds were ok. Breakfast was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry, Georgetown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff. Best breakfast anywhere.
Stayed 1 night in Sep 2024