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Superlodge

2.5 star property

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Photo gallery for Superlodge

Deluxe Room, 2 Queen Beds | Minibar, desk, iron/ironing board, free WiFi
Check-in/check-out kiosk
Front of property
Minibar, desk, iron/ironing board, free WiFi
Deluxe Room, 1 King Bed | Bathroom | Combined shower/bathtub, towels

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1213 West Avenue, New Castle, DE, 19720
  • Chase Fieldhouse
    ‪5 min drive‬
  • Wilmington Riverwalk
    ‪7 min drive‬
  • Chase Center on the Riverfront
    ‪10 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Minibar, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Superlodge

Motel in New Castle with free parking
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include camper van/bus/lorry parking and a vending machine.
Superlodge offers 109 air-conditioned accommodations, with minibars. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Superlodge. During your stay, you're just a quick walk from Brandywine Valley. Features include free WiFi in public areas and free self-parking, plus meeting rooms.
  • Free WiFi
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • 7 minutes by car from Wilmington Riverwalk and 10 minutes from Delaware Park Racetrack and Slots
As a guest of Superlodge, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this New Castle motel.

Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Superlodge Motel New Castle
Superlodge New Castle
Superlodge Motel
Superlodge New Castle
Superlodge Motel New Castle

Superlodge Reviews

Reviews

5.8
Rating 10 - Excellent. 104 out of 376 reviews
Rating 8 - Good. 44 out of 376 reviews
Rating 6 - Okay. 55 out of 376 reviews
Rating 4 - Poor. 35 out of 376 reviews
Rating 2 - Terrible. 138 out of 376 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Stayed 1 night in Dec 2024

8/10 Good

Edward

Travelled with group
Liked: Staff & service
Customer service is getting better
Stayed 1 night in Jan 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's inhumane how is it still open?
Stayed 1 night in Dec 2024

2/10 Terrible

Tarrell

Stayed 1 night in Jan 2025

4/10 Poor

Joanna

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2024

8/10 Good

Edward

Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
Customer service gets better.
Stayed 1 night in Dec 2024

8/10 Good

Khalid

Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 7 nights in Nov 2024

2/10 Terrible

Q P

Stayed 1 night in Aug 2024

8/10 Good

Taquan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Staff & service
My stay was peaceful and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

james

Stayed 1 night in Nov 2024

6/10 Okay

Gabriella

Stayed 1 night in Nov 2024

10/10 Excellent

james

Stayed 1 night in Nov 2024

4/10 Poor

Mel

Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It looks unsafe
Stayed 2 nights in Nov 2024

2/10 Terrible

Lo Reta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACH motel
This hotel was the worst hotel I’ve ever stayed in. The first room had cat urine on the beds and a cat running around in the room! They put us in another room which was old run down and trashed. At bed time my husband saw a roach which I stepped on, then I saw two more. I went to the office and the guy at the desk said we’re on a ground floor and it’s cold outside. I said I’ve stayed in other hotels where it was on a ground floor and much colder and never ever saw any bugs, let alone a roach. After seeing the 5 th one I slept in the car. The guy at the desk was rude and not helpful at all. PLEASE heed my warning and don’t stay here! I tried reaching out to hotels.com but haven’t been able to get a response on their chat line!
Roach I killed the others were stuck to the bottom of my shoe.
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They have security
Stayed 1 night in Nov 2024