Hilton Garden Inn Winston-Salem/Hanes Mall

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Dates

January 2025

February 2025

42-inch LED TV with cable channels, TV, pay films

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

Bar

Room service

Gym

Pet-friendly

24/7 front desk

Explore the area

1325 Creekshire Way, Winston-Salem, NC, 27103

Hanes Mall
4 min drive
Umi Japanese Steakhouse & Sushi Lounge
3 min walk
Winston-Salem Transportation Center
11 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.)
33 min drive

Room options

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

Room, 1 King Bed

31 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

31 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

31 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free parking, near Hanes Mall

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.

Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with MP3 docking stations and a safe. This accommodation is furnished with unspecified sofa beds. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Winston-Salem/Hanes Mall. During your stay, you'll be close to Hanes Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

Free Wi-Fi in some public areas
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
WiFi for a fee
Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 4-minute drive from Hanes Mall and 5 minutes from Novant Health Forsyth Medical Center
Cats and dogs welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Winston-Salem/Hanes Mall also features a 24-hour fitness centre, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This 3-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Great American Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (surcharge); free wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 9.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Great American Grill

Things to do

24-hour gym
TV in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
3 meeting rooms
Computer station
Conference space

Outdoors

Outdoor entertainment area
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lift
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress
Sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch LED TV with premium cable channels
MP3 dock
Pay films

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 9.95 for children
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hotel Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Liza

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and helpful! Would recommend this property to anyone staying in the area.

Stayed 2 nights in Sep 2024

10/10 Excellent

ROY

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient location

Stayed 1 night in Aug 2024

10/10 Excellent

Jace

Business traveller, Travelled with partner

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were great and helpful. Nice rooms, clean, and spacious.

Stayed 2 nights in Sep 2024

6/10 Okay

Lisa

Travelled with family

6 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

10/10 Excellent

Mollie

30 Aug 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Business traveller, Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

José

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked everything about the property, staff and food arrangements.

Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice clean hotel only complaint was the pool water was ice cold and the shower water took forever to get warm. Barry from the front desk needs training could not even print a receipt!!

Stayed 1 night in Aug 2024

10/10 Excellent

mark

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean. Little busy with construction

Stayed 2 nights in Jul 2024

8/10 Good

Nina

Travelled with family, Business traveller

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was centrally located to numerous shopping malls, restaurants, hospitals.Hotel was quiet, but don't plan on watching much tv. Very limited cable. Laundry facility was convenient. In hotel restaurant was a little pricey. But plenty of choices in the area . Overall would recommend.

Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

10 Aug 2024

Liked: Property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Late night and early morning conversations from the guests in the room to our right was obnoxious, inconsiderate and inexcusable. We will likely never stay at a Hilton Garden Inn ever again.

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Manteo

Business traveller, Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room at a reasonable price

Stayed 2 nights in Jul 2024

6/10 Okay

Jonathan

28 Jul 2024

Had to check in 2hrs after check in time

Stayed 2 nights in Jul 2024

10/10 Excellent

VICTOR

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent and clean property. Staff was great. Only concern was the lack of parking.

Stayed 1 night in Jul 2024

10/10 Excellent

Philip

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Vince

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay

Stayed 1 night in Jul 2024

2/10 Terrible

Irene

Travelled with group

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I do not recommend this hotel

My experience at this hotel was a horrible.Very unprofessional staff and never had my room cleaned for all three nights. Even when l requested for my room to be cleaned it was never cleaned. When l was checking out l complained at the front desk and the receptionist was just staring at me without any apologies. The hotel should do better. I will definitely not recommend this hotel to anyone

Stayed 3 nights in Jul 2024