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Home2 Suites by Hilton Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Home2 Suites by Hilton Winston-Salem Hanes Mall

Studio, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Suite, 1 Bedroom, Non Smoking | Living area | 42-inch flat-screen TV with premium TV channels, TV, Netflix
Terrace/patio
Lobby
Fridge, microwave, dishwasher, toaster

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1010 Marriot Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪3 min drive‬
  • Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪7 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

42-inch flat-screen TV with premium TV channels, TV, Netflix

Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 Queen Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 42-inch flat-screen TV with premium TV channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Fridge, microwave, dishwasher, toaster

Studio, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Fridge, microwave, dishwasher, toaster

Studio, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Home2 Suites by Hilton Winston-Salem Hanes Mall

Hotel with free breakfast, near Hanes Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with a safe and free toiletries. This accommodation is furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run films and Netflix. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a hydromassage showerhead.

This Winston-Salem hotel provides complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Hanes Mall and 11 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Home2 Suites by Hilton Winston-Salem Hanes Mall also features barbecue grills, a garden, and a picnic area. Self parking is free.

This 3-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 10:00 PM
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Winston-Salem Hanes Mall Aparthotel
Home2 Suites Hilton Hanes Mall Aparthotel
Home2 Suites Hilton Winston-Salem Hanes Mall
Home2 Suites Hilton Hanes Mall
2 Suites Hilton Hanes Mall
Home2 Suites by Hilton Winston Salem Hanes Mall
Home2 Suites by Hilton Winston-Salem Hanes Mall Hotel
Home2 Suites by Hilton Winston-Salem Hanes Mall Winston-Salem

Home2 Suites by Hilton Winston-Salem Hanes Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 427 reviews
Rating 8 - Good. 62 out of 427 reviews
Rating 6 - Okay. 25 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 10 out of 427 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay again. We are down here for IVF and stayed here 5 mins from where we need to be in the morning, we booked online so the check in was quick and easy. The lady at the front desk I dont remember her name but it was afternoon shift on December 29th was nice and helpful. The room was clean, the only thing I would say is the pool area could use a little more cleaning here and there, but it wasn’t too bad. The Hanes mall is right across the street, bdubs and five guys are walking distance as well as firebirds steakhouse, a seafood place and a few other choices.
Stayed 1 night in Dec 2024

10/10 Excellent

Allyson

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, quiet, friendly staff, great breakfast, pet friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a breeze. Very quiet and clean. Very spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again in the future, check in was smooth and the front desk lady was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable with lots of room and storage. Liked having full size refrigerator and kitchen area!
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Book It
Perfect location, perfect room for family of 5. Plenty of room. Indoor pool clean, gym clean & lobby clean. Loved the kitchen in the room with dishes. Kids had a blast! Hotel staff was friendly & kind.
Stayed 1 night in Dec 2024

2/10 Terrible

Julia

Stayed 1 night in Nov 2024

10/10 Excellent

wil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winston Salem
Very clean
Stayed 1 night in Nov 2024

8/10 Good

Jo A.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, reasonable price, and warm pool area.
Stayed 1 night in Nov 2024

4/10 Poor

Brianna

Stayed 3 nights in Aug 2024

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, plenty of restaurants to walk around and shopping or walk distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Orville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good, even though it was for 1 night.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great
We’ve stayed here before and each time it’s clean and the customer service is great. The other guests were pleasant too. Would definitely recommend and return again!
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and breakfast was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always a very good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a kitchenette and the effective use of space in the room. Also the hotel is near many shopping options.
Stayed 4 nights in Sep 2024

6/10 Okay

Isaiah

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
There was a ball of hair in our shower when we arrived, and it was really disgusting. I cleaned it up and was offered points for it, instead of a free night. I found out later those points do not really discount much, if I were to go with Hilton again. Not satisfied with what they offered.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast sucks!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday weekend stay
Booked a 1 night stay for an event. Check in was efficient. Very clean room. Despite a busy holiday weekend, was quite peaceful.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this Home2 Suites while we were moving our kid into college. The location (right by Target, close to Walmart and other shopping) was perfect - really easy for us to run out and get the things we needed. We were also able to use the laundry facility at the hotel to wash towels, bedding, etc. before college move-in. The staff were friendly and helpful, parking was easy, and the hotel was a great "home base" for the move in process. Would definitely recommend, and we'll be staying here for future college visits.
Stayed 5 nights in Aug 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

6/10 Okay

Tania

Liked: Staff & service, amenities
Let me start out by saying, most of the staff were very nice. Especially the tall bald head staff that was in the kitchen for the free breakfast. Sorry I do not remember his name very friendly. The mattress was to soft and the pillows need to be replaced. Otherwise everything else was good. The pool was heated so that was a plus. The juice was excellent and coffee was fresh.
Stayed 2 nights in Aug 2024