Home2 Suites by Hilton Winston-Salem Hanes Mall

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Home2 Suites by Hilton Winston-Salem Hanes Mall

Exterior
Indoor pool
Exterior
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
1010 Marriot Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    3 min drive
  • Red Crab Seafood
    2 min walk
  • Winston-Salem Transportation Center
    10 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    15 min drive

Room options

Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Home2 Suites by Hilton Winston-Salem Hanes Mall

Hotel in Winston-Salem with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with a safe and free toiletries. This accommodation is furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run films and Netflix. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a hydromassage showerhead.

This Winston-Salem hotel provides complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Wilkes Regional and a few minutes from Hanes Mall
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Home2 Suites by Hilton Winston-Salem Hanes Mall also features barbecue grills, a garden, and a picnic area. Self parking is free.

This 3-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 10:00 PM
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Winston-Salem Hanes Mall Aparthotel
Home2 Suites Hilton Hanes Mall Aparthotel
Home2 Suites Hilton Winston-Salem Hanes Mall
Home2 Suites Hilton Hanes Mall
2 Suites Hilton Hanes Mall
Home2 Suites by Hilton Winston Salem Hanes Mall
Home2 Suites by Hilton Winston-Salem Hanes Mall Hotel
Home2 Suites by Hilton Winston-Salem Hanes Mall Winston-Salem

Home2 Suites by Hilton Winston-Salem Hanes Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 312 out of 414 reviews" "
Rating 8 - Good. 60 out of 414 reviews" "
Rating 6 - Okay. 23 out of 414 reviews" "
Rating 4 - Poor. 9 out of 414 reviews" "
Rating 2 - Terrible. 10 out of 414 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Isaiah

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
There was a ball of hair in our shower when we arrived, and it was really disgusting. I cleaned it up and was offered points for it, instead of a free night. I found out later those points do not really discount much, if I were to go with Hilton again. Not satisfied with what they offered.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast sucks!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday weekend stay
Booked a 1 night stay for an event. Check in was efficient. Very clean room. Despite a busy holiday weekend, was quite peaceful.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this Home2 Suites while we were moving our kid into college. The location (right by Target, close to Walmart and other shopping) was perfect - really easy for us to run out and get the things we needed. We were also able to use the laundry facility at the hotel to wash towels, bedding, etc. before college move-in. The staff were friendly and helpful, parking was easy, and the hotel was a great "home base" for the move in process. Would definitely recommend, and we'll be staying here for future college visits.
Stayed 5 nights in Aug 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

6/10 Okay

Tania

Liked: Staff & service, amenities
Let me start out by saying, most of the staff were very nice. Especially the tall bald head staff that was in the kitchen for the free breakfast. Sorry I do not remember his name very friendly. The mattress was to soft and the pillows need to be replaced. Otherwise everything else was good. The pool was heated so that was a plus. The juice was excellent and coffee was fresh.
Stayed 2 nights in Aug 2024

6/10 Okay

TONI

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Bathroom shower had hairs on the floor. Chose not to use it. Trash and crumbs on the floor. Gum wrapper under the night stand. We re-wiped the surfaces. Wont be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith, Lake Orion

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The surrounding area made it convenient for me to do my morning walk.
Stayed 1 night in Aug 2024

6/10 Okay

TONI

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Stayed 1 night in Jul 2024

6/10 Okay

Diana

Stayed 1 night in Jun 2024

4/10 Poor

Therese

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Marilexy

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

Helene

Stayed 1 night in Jun 2024

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rosie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in May 2024

10/10 Excellent

Michele

Stayed 1 night in May 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Quantisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no rooms available when I got there to check in. I waited 2 hours for them trying to find me another room. They sent me to another hotel and when I got there, they didn’t have rooms to accommodate me either. So I basically was left with my family scrambling to find someone else for us to stay. The staff was pleasant but my family and I were stranded due to overbooking. 😞
Stayed 1 night in Apr 2024

10/10 Excellent

Charnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and very convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great- staff, accommodations, and property was great- no issues!
Stayed 2 nights in Apr 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice, only thing they need to improve on was lack of availability on breakfast food.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was incredible! We loved it! Was a little disappointed about the free breakfast buffet which was just cereal and muffins. Also the hallways did not have a pleasant smell. The smell in the pool area of chlorine would burn your eyes just sitting there. My granddaughter’s eyes was blood red when she got out. But we still enjoyed our stay very much and would definitely stay again.
Stayed 1 night in Mar 2024