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Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Exterior
Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Interior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪2 min drive‬
  • College of the Holy Cross
    ‪7 min drive‬
  • Fitton Field
    ‪7 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Worcester Auburn

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (556)
The price is €107
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Fairfield Inn & Suites by Marriott Worcester Auburn

About this property

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Hotel with free breakfast, in the vicinity of College of the Holy Cross
A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel offers 113 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1005 reviews" "
Rating 8 - Good. 261 out of 1005 reviews" "
Rating 6 - Okay. 89 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marise, Stamford

Stayed 1 night in Sep 2024

8/10 Good

Judith, Shediac

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Abel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Stayed 1 night in Oct 2024

4/10 Poor

Kwaku

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Hotel Experience
Horrible experience, 3 nights, no room service, sheets not changed, bathroom not cleaned, the room was smelly and when I complained nothing was done, it seems no one cares about whatever happens to some guests
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
It was all good
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Oct 2024

10/10 Excellent

CONNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tasha

Disliked: Cleanliness, amenities, property conditions & facilities
Its an older hotel and you can tell. Slight musty smell but rooms are relatively clean. TVs don't work well and freeze. Called front desk and I was told it was an issue with their cable. They said there was nothing they could do and to have a good afternoon. Front desk help the next morning was far better.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

benjamin, Worcester

Stayed 2 nights in Sep 2024

2/10 Terrible

Cara

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone tried to get into our room and we had the deadbolt on .. which prevented them from getting in. Scared the shot out of us and we got no explanation or apology!
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find off the highway
Stayed 1 night in Sep 2024

10/10 Excellent

Krysta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, easy parking. Would recommend.
Stayed 2 nights in Sep 2024

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a reasonably priced option to be near Holy Cross.
Stayed 2 nights in Sep 2024

6/10 Okay

Caren

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff was very accommodating and the breakfast was good but, for the price, the facilities are in desperate need of an up-date. The lock on the door was wanky - I tried four keys before an employee assisted by showing me the "trick" which was to swipe it up and down quickly and repeatedly to get the lock to read the magnetic strip. The elevator was excruciatingly s-l-o-w. We stayed at 5 different hotels during a week long road trip and this was, by far, the most expensive and less impressive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria, Maimi

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nothing spectacular, but nothing bad. TV channels are super glitchy which is annoying. But all the front desk staff were super nice and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, Maimi

Stayed 3 nights in Aug 2024

10/10 Excellent

Dianne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nakho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boston trip
One night stay. Good service, though location is too far from Boston.
Stayed 1 night in Sep 2024