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Candlewood Suites York by IHG

2.5 star property

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Photo gallery for Candlewood Suites York by IHG

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
951 N Hills Rd, York, PA, 17402
  • Harley Davidson Factory
    ‪3 min drive‬
  • Hollywood Casino York
    ‪3 min drive‬
  • York Galleria
    ‪3 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Dining)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Living Dining)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite

  • Sleeps 2
  • 1 Single Bed

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About this property

Candlewood Suites York by IHG

Hotel in York with fitness centre and 24-hour front desk
A fitness centre, a business centre and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden. Weekly housekeeping is available.
Candlewood Suites York by IHG offers 85 air-conditioned accommodations with DVD players and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites York by IHG. During your stay, you'll be within walking distance of York Little Theatre. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 3-minute drive from Harley Davidson Factory and 9 minutes from York ExpoCenter
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. There's an onsite business centre. A fitness centre, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites York by IHG. Free self parking is available.

This York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites York Hotel
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites York
Candlewood Suites York by IHG York
Candlewood Suites York by IHG Hotel
Candlewood Suites York an IHG Hotel
Candlewood Suites York by IHG Hotel York

Candlewood Suites York by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 177 out of 386 reviews
Rating 8 - Good. 91 out of 386 reviews
Rating 6 - Okay. 49 out of 386 reviews
Rating 4 - Poor. 33 out of 386 reviews
Rating 2 - Terrible. 36 out of 386 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, room comfort
The two that were at the desk at check-in were great. Very friendly and made the check-in quick and easy.
Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Myisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home!
The room was very spacious and felt like home! The bed was one of the most comfortable beds I've ever had. Check in was quick, smooth and easy.
Stayed 1 night in Nov 2024

6/10 Okay

Odyssey

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Some of the appliances in the room didn’t work. We called for maintenance to fix the overflowing toilet and they never came. We had left our blended there and called the next day and front end staff said they would call us and they didn’t. We ended up going there cause it was only the next day from when we stayed and come to find out the housekeeper took it and it was in her room. She never reported it and took it as if it was her’s
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Douglas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross, old, and smelly
Do not stay here. It’s filthy and dank and wet left immediately. The room looked and felt like it hadn’t been cleaned in weeks or updated in decades. We left immediately and despite the front desk telling us we’d get a refund, the property manager refused to provide one.
Stayed 1 night in Nov 2024

6/10 Okay

Terrence

Liked: Staff & service, property conditions & facilities
Only problem we had was no hot water had to take cold showers
Stayed 1 night in Nov 2024

10/10 Excellent

Elio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2024

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, room comfort
Will not return.
The hallways smelled of cigarette smoke and at time could smell marijuana. Many of the rooms are dedicated to long term stays. Noisy through out the night. The front desk checked our room out early in the morning and housekeeping tried to come into our room twice within 5 min.
Stayed 1 night in Oct 2024

10/10 Excellent

Ardell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We initially had an issue with our room not having any hot water for the shower. When we returned from our day out, it was still not resolved and the heat in the room was not working. Patricia was very helpful and got us moved to a different room which was wonderful. She went above and beyond helping resolve the issue. Thank you Patricia
Stayed 2 nights in Oct 2024

6/10 Okay

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is good and affordable. Needs updates and carpet is old and dirty.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

Tim

Stayed 7 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

John

Stayed 1 night in Oct 2024

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short-staffed with someone who did not seem very experienced. It took over 20 minutes to get checked in. Our room had been used. There was hair all over the sheets. The only available rooms to move to were queens size beds and we needed a king, so we asked for new sheets and changed them ourselves. after all our issues with the room, there was no suggestions to help or reduce the cost of our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

8/10 Good

Jesse

Stayed 1 night in Sep 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the front desk was exceptional! I will return.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Staff were extremely friendly and helpful, hotel could use some upgrades but for the price it was nice to have kitchen and proximity to many businesses
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; enjoyed the kitchenette and the workout room. The staff was super friendly and helpful. The neg: The hotel close to an elevated busy highway that does create a lot of road noise thru the night. Also, a major issue on every sat morning (6ish): The church BLAST music for some parking lot workout. Apparently, they refuse to lower the volume and is an ongoing problem. If staying Friday night, make sure you don't face the church. (I guess they don't believe in 'Love thy neighbor')
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel all around
Nice and convenient stay. Very big rooms and comfy.
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy next to Route 30
Stayed 1 night in Sep 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staf!
Stayed 1 night in Sep 2024

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