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TownePlace Suites York

2.5 star property

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Photo gallery for TownePlace Suites York

Suite, 2 Bedrooms | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Property amenity
Suite, 2 Bedrooms | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
2789 Concord Rd, York, PA, 17402
  • York Galleria
    ‪3 min drive‬
  • Hollywood Casino York
    ‪4 min drive‬
  • Rocky Ridge Park
    ‪5 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 40-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Courtyard by Marriott York

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (352)
The price is €189
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Courtyard by Marriott York

About this property

TownePlace Suites York

Hotel in York with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
TownePlace Suites York offers 101 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at TownePlace Suites York, you'll be within walking distance of York Galleria. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from York Galleria and a few minutes from Hollywood Casino York
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites York offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites York also features barbecue grills, a garden, and a picnic area. Parking is available for a fee.

This York hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Hotel York
Towneplace Suites York
TownePlace Suites York Hotel
TownePlace Suites
TownePlace Suites York York
TownePlace Suites York Hotel
TownePlace Suites York Hotel York

TownePlace Suites York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 145 reviews
Rating 8 - Good. 29 out of 145 reviews
Rating 6 - Okay. 15 out of 145 reviews
Rating 4 - Poor. 8 out of 145 reviews
Rating 2 - Terrible. 7 out of 145 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

R Robert

Travelled with partner
Disliked: Property conditions & facilities
I always prefer to stay at TownePlace Suites whenever traveling, and I've come to expect a high standard. It was still relatively comfortable and clean. But for TownePlace Suites, this is the worst one ever I've visited. The room was configured with the closet door inside the bathroom instead of the hallway. That was strange, inconvenient and very impractical. The microwave light didn't work. There was no clock and NO SHOWER CURTAIN. The last was remedied with relative ease, but that's a big oversight in my opinion. The common areas were in some disrepair. One hotel storage area had a door with a broken hinge and a big sign saying "DO NOT CLOSE THIS DOOR". How about fixing the hinge instead of making this sign?
Stayed 2 nights in Oct 2024

10/10 Excellent

Janella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impromptu Honeymoon!!!
Our stay was excellent. Unique the evening concierge was excellent and accommodating. Will definitely visit again.
Stayed 1 night in Aug 2024

10/10 Excellent

STEPHEN, Seaford

Travelled with family
Terrific staff.
Stayed 3 nights in Jul 2024

8/10 Good

Tang

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 8 nights in May 2024

8/10 Good

Joshua

Travelled with family
We stayed in a room with two bedrooms very nice but lots of small stuff that needed to be fixed that seemed to be easy such as shampoo fell off the shower before we got there but they just put on the shelf of shower, small holes, cleaning inconsistent wall was dirty by the table, one light clean one dirty, then after checking out and getting home they charged us for room damage for a light and that was apparently ripped off the bedroom wall but ended up giving us our money back after inquiring about it, overall very nice staff and place just little details that need attention
Stayed 2 nights in May 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor Customer Service and Faulty Charges
We got a handicap-accessible room, which we did not want, and the shower water goes everywhere. The shampoo which was supposed to be permanently anchored to the wall, was on the floor and broken when we entered the room. When we checked out, they said that they had the wrong credit card on file. I paid in advance, but he flagged us down in the parking lot saying I owed $194 for each night. He asked for my credit card, which I instinctively gave him. When I pulled up the reservation on my phone and showed him I already paid, he said he had no choice and ran my card without my permission. I asked for a manager and he said no one was available. I asked for a receipt, and he gave me one that showed I was charged $194 per night but my room rate was $204. he said, "well you got a discount then". I told him no, because I was charged twice. I showed it too him and he said he was fine now that I had been charged and he could not anything about it, he told me speak to the manager and gave me a card. I checked with my credit card company when I got home and only $10 was charged and not $194 per night. This guy clearly did not know what he was doing and I have no idea why $10 was charged because we never bought anything. Now I need to contact my credit card company... We were leaving early because my daughter had been injured in a sports tournament and she sat int he car while we argued about this in pain... will never go to another TownePlace.
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in, it took over an hour. The hotel was completely booked due to a few tournaments in town. They only had one employee at the front desk. She as lovely but so overwhelmed!
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Dec 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Evelyn

Stayed 1 night in Nov 2023

10/10 Excellent

Francia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Jazmin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dave checked us in & was very welcoming & friendly! The property and room was very clean, lots of restaurants close by.
Stayed 1 night in Aug 2023

10/10 Excellent

Dainna

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really clean and comfortable. The staff was so friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, room comfort
It took forever to check in. My husband and I actually went and sat down while she figured it out. There were ants everywhere in the room. Other than that it was fine
Stayed 1 night in May 2023

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofa”bed” was very hard. Property ran out of bedding for the sofa beds - including pillows!
Stayed 1 night in Apr 2023

10/10 Excellent

NANCY, HOMER

Liked: Cleanliness, staff & service
The gentleman at check in was kind and efficient. My suite is comfortable and well stocked. My grandchildren in the area met me here and enjoyed a swim in the pool and we had pizza together in the breakfast nook. A wonderful stay!
Stayed 1 night in Jan 2023