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SureStay Hotel by Best Western Williams

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Williams

Exterior
Reception
Exterior
Outdoor pool
Desk, laptop workspace, iron/ironing board, WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
400 C St, Williams, CA, 95987
  • Valley Vista Park
    ‪3 min drive‬
  • Sacramento Valley Museum
    ‪3 min drive‬
  • Colusa Casino
    ‪18 min drive‬
  • Willows, CA (WLW-Willows-Glenn County)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Room amenity

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Motel 6 Williams, CA

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (785)
The price is €68
for 1 room
includes taxes & fees
20 May - 21 May
Motel 6 Williams, CA

About this property

SureStay Hotel by Best Western Williams

Hotel in Williams with seasonal outdoor pool and 24-hour front desk
This hotel features an outdoor pool, a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Williams offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 55-inch LED televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Williams hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Williams. During your stay, you'll be within walking distance of Town Square Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Town Square Park and Williams City Hall
  • Dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Williams offers its guests an outdoor pool, a vending machine, and room service (during limited hours). WiFi and wired Internet are free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Williams hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in October and close in April.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Williams
Quality Williams
Williams Quality Inn
Quality Inn Mountain Ranch And Resort
Quality Inn Mountain Ranch Hotel Williams
Econo Lodge Hotel Williams
Econo Lodge Williams
Econo Lodge Williams
Econo Lodge Williams Colusa
Surestay By Williams Williams
SureStay Hotel by Best Western Williams Hotel
SureStay Hotel by Best Western Williams Williams
SureStay Hotel by Best Western Williams Hotel Williams

SureStay Hotel by Best Western Williams Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 722 reviews
Rating 8 - Good. 196 out of 722 reviews
Rating 6 - Okay. 116 out of 722 reviews
Rating 4 - Poor. 88 out of 722 reviews
Rating 2 - Terrible. 84 out of 722 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaowei

Liked: Cleanliness, staff & service
Close to the highway, comfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The attendant was exceptional, making sure we had a quiet room on the backside of the facility. Easy walking to a great restaurant and bar. Easy on/off access to highway.
Stayed 1 night in Jan 2025

2/10 Terrible

Kristie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Dec 2024

2/10 Terrible

Kerri

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude and disrespectful employees
Stayed 5 nights in Dec 2024

2/10 Terrible

Shelby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service was fine. However, we had to pack up and leave in the middle of the night due to bug bites and not sleeping at all. Pretty positve there were bed bugs. I have a toddler and am not happy about this.
Stayed 1 night in Jan 2025

2/10 Terrible

Mariah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerks at check in weren't very welcoming, the gal was knowledgeable but both she & the gentleman standing behind her seemed annoyed to be checking me in. The room we were given was no smoking as selected, but smelt entirely of stale cigarette smoke. The wall had a paint patch job 10x darker than the paint originally painted on the wall. There are gnats coming out of the sink. Bed pillows are worn down with no padding left in them. No blinds or 2nd layer of curtains to fully black out the room. Bathroom needs to be updated instead of pink tile. We have family in Williams & come to stay often, but will be driving outside of the city limits for a better hotel next time.

4/10 Poor

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alarm

Requested a 4am wake up call which didn’t happen causing us to be late the next day
Stayed 1 night in Dec 2024

4/10 Poor

Greg

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Best Western has a real problem on their hands - they have removed features/amenities from their SureStay motels, to justify the price difference between these and their upper market brands... but leaving this really a bottom end room: yes it had a desk, but the chairs were so low, ie, didn't belong there, the desktop was at armpit level. The towels were bottom end. The soap was limited and miniscule etc, ie, their accountants did everything to cuts costs and emphasize the difference with their better brands... given there was no cost difference, one is better staying at a brand that has more years at low cost rooms, that are usable, a la, right next door in this case.
Stayed 2 nights in Dec 2024

8/10 Good

Baker Boyer

Stayed 1 night in Sep 2024

6/10 Okay

John

Screwed with paid for protected reservation

I arrived and found that I paid for a protected reservation with reservation confirmed with number. They had no record of my reservation from Expedia or hotels.com. I have a record of this on my phone. I had to pay full price. Someone owes me some money. And I will get it.
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness
Very nice. I will stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Enrique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Dec 2024

2/10 Terrible

Kerri

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The people at front desk are very rude and disrespectful I got kicked out because
Stayed 3 nights in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Is good
Stayed 1 night in Dec 2024

10/10 Excellent

DeJean

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 2 nights in Nov 2024

2/10 Terrible

Melva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient to I-5 which is the only positive. The bed linens were stained, the towels had stains, I woke up in the morning and realized that there was a plastic bag over the smoke detector! It looked as though there was blood splatter on the bathroom wall. When i was ready to leave at 6:30 am, the office was closed and there was no breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Nov 2024