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"Mould in the bathrooms and a reception that is not often manned."

"This is the third Christmas my brother and I have stayed at the Leonardo and it just gets better and better. The staff are all outstanding, nothing it too much trouble and they are all cheerful and helpful. My brother loves to swim and I love all the places I can hide away to read. We also visit ..."

"Really lovely hotel for the price. We paid to have the hot breakfast one day unfortunately it wasnt great however the continental selection was brilliant when included in the price. Really lovely location to use as a base for exploring Cheltenham and the Cotswolds"

"Had a lovely stay - hotel was fab although a bit tired in places ! Staff very helpful and friendly, breakfasts delicious ! Would definitely stay again!"

"Great hotel, stayed numerous times"

"Everything we expected and more,staff very helpful room had all we wanted,except the loop i found myself in trying to set up an account to get wifi log in ,however it didnt detract from our stay of one night.Very clean,breakfast was very good with a great choice,will be back again.Thanks."