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"Receptionists are friendly and helpful. When we checked in to the room we found out we can’t able to find the TV remote in the room so we made a call to reception. The hotel staff came in and asked can she have a look first just in case the remote is hiding somewhere else. After few mins, she was ..."

"The room heating would not go above 17 degrees and the drainage had a foul smell but they were happy to change the room. Still had issues with the room not heating up but the staff got us a plugin heater which was good. Hotel itself is beautifully decorated and the staff are very friendly."

"Good value. Good stay"

"Great property, very happy with service and amenities"

"Staff super friendly, had a top meal in Marco Pierre Whites restaurant"

"Front desk were helpful and friendly. We paid for a superior double. The room was really drab and had strange twin headboards mounted on the wall that didn’t sit over the bed. When we complained we were moved to a better room promptly. The hotel is def outdated and a bit rundown but the staff were ..."