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"Neighborhood issue made literal brown water spew from the sink and shower out last night. Absolutely disgusting. But overall the stay was luxury leaning, as far as amenities but the walls are VERY thin and made sleeping in pretty hard. This is the kind of hotel you sleep and then get up and go. Not ..."

"Nothing special, very simple room, elevator takes ages to come up and down, heating system set as 20° lacks a bit of maintenance but you get what you pay for, which for nyc is not bad at all"

"We had a wonderful stay here! Front staff were exceptional, so friendly! The location was amazing, right near subway and Staten Island ferry! It could use a bit of tlc in some of the building but overall I found it to be clean and well kept, would definitely stay here again if I come back to New ..."

"Our only complaint is the street noise from rooms on the front of the building. Otherwise, this property is outstanding."

"Our room was clean and we had a great view of the city. No issues at all."

"Lovely stay, however the rooms need a fridge, difficult to always have to go and buy water and drinks. Great location, fantastic transport links, close to Chinatown and walkable distance to most tourist attractions. The room was clean but some things were missed, hair in the shower and fingerprint ..."