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"Property is under renovation. The first person at the desk was very unhelpful, but when we returned to the front desk, we found some very helpful people that made a difference for us and future stays. The location is really nice as it’s a very short walk from the train station"

"A good property with lot of shopping and food options….10 min walking distance from railway station"

"Great location. Breakfast included was a major plus!"

"I would like to thank you the receptionist Sara for her precious help"

"This is an old building so yes, there will be creaky floors and ‘ambiance’ that some may not appreciate. We found the front desk staff to be very friendly and helpful. The view from our room (552) was out over the street towards Lake Lucerne. We had 3 windows, 2 of which were French doors opening ..."

"Given early check in. Location can easily be found and within walking distance to a few sightseeing spots. Room is bigger than expected. Walking distance to Lucerne Train station. Staff are polite. Highly recommended!"