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"Highlight is the free use of the Onsen on the 18th Floor plus the lounge and free beverage on the 17th. Food options are aplenty around the hotel. The seafood market is nearby and you can get your Kaisendon for s decent price. Not forgetting the convenience of the bus terminal and tram lines ..."

"This is a really nice and clean hotel. Our initial room smelled like cigarettes and the staff checked it out. They then upgraded us to another room with ocean view as an apology. Very kind staff. They do speak English. The bathhouse (onsen) is great. Many options and clean. It is right next to the ..."

"We stayed one night coming in from Jozankei Sapporo going to Tokyo . It was literally to the left of the Hakodate train station . 10 min walk to fish market and 5 min bus ride to Hakodate mountain cable cars . Near restaurants . Buffet breakfast was outstanding !!! The onsen was amazing !! It is ..."

"Check-in was fast and simple. The rooms and facilities were clean. The location is fantastic if you are traveling via JR train. They also provide a paid parking at the carpark next to it."

"Staff was very friendly and helpful. One of our rooms had a bad smell so we brought it to the attention of the reception staff. She helped to change to another room quickly and efficiently. Thank you"

"We had a lovely stay! Great, clean and spacious room. Hotel onsen allows tattoos which was the biggest factor in booking! But the onsen has odd closing hours for such a large hotel making it pretty busy during our stay. We’re accustomed to hotel onsens being closed only 2-3hours a day but at OMO5 ..."