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Swissôtel Amsterdam

4.0 star property

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Photo gallery for Swissôtel Amsterdam

Junior Suite, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Reception
Exterior
Bar (on property)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Damrak 96, Amsterdam, 1012 LP
  • Dam Square
    ‪2 min walk‬
  • Anne Frank House
    ‪10 min walk‬
  • Rijksmuseum
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪34 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swiss, Room, 1 Double Bed

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Park Plaza Victoria Amsterdam

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1843)
The price is €293
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Park Plaza Victoria Amsterdam

About this property

Swissôtel Amsterdam

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site. Housekeeping is available on request.
Swissôtel Amsterdam offers 114 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. A pillow menu is available. Televisions come with digital channels. Fridges and espresso makers are provided. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Swissôtel Amsterdam. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from BODY WORLDS Amsterdam and Dam Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Swissôtel Amsterdam. Parking is available for a fee.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Swissôtel Amsterdam has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 55 per day; reservations required; discounts available
  • Limo/town car service
  • Valet parking on site (EUR 39.95 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23.50 for adults and EUR 11.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23.50 for adults and from EUR 11.75 for children
  • Valet parking fee: EUR 39.95 per day
  • Nearby parking fee: EUR 55 per day (984 ft away)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children over 5 years when use is made of the bedding.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Swissôtel Amsterdam
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Swissôtel Hotel Amsterdam
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Amsterdam
Swissôtel Amsterdam Hotel Amsterdam

Swissôtel Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1008 reviews
Rating 8 - Good. 254 out of 1008 reviews
Rating 6 - Okay. 77 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I Stayed one night the hotel is very modern, clean and appealing. Staff is professional and formal. The room was great except when it finally came time to sleep. The room was very warm. No Ac inside of the room. The window did not stay open it would close once you moved your hand away. The room has a thermostat but all it did was control the fan. There was an extra fan in the room. Even with both fans running and the window propped open with a can of soda the room was still very warm. I couldn’t sleep at all and just for context I live in the north east United States. I don’t usually open my windows or have AC on when it’s cold outside. Very uncomfortable staff told me they were fully booked not much they could do.
Stayed 1 night in Jan 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful, pleasant and efficient. The room was a decent size with a massive bed. The hotel is in the centre of the city, no need for taxi’s etc everywhere is in walking distance. Would certainly stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Suri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great! It is very convenient to walk back to the hotel after breakfast or lunch to go to hotel room's toilet because in Europe, it is not easy to use public toilet unless you walk into a bar or restaurant. Unlike Singapore where our public toilet are available everywhere in train stations and shopping malls without the need to pay, for Amsterdam, all public toilet have to pay.
Stayed 9 nights in Dec 2024

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so nice
they upgraded me to a room with view .thanks
Stayed 5 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make the hotel special
Stayed 3 nights in Dec 2024

8/10 Good

Nives

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Philip

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very personal feeling experience which one would not expect in the heart of Amsterdam.
Stayed 3 nights in Nov 2024

8/10 Good

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location is great and the staff is very professional, friendly and welcoming. The hotel does look a bit outdated
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good experience. Location is safe convenient and close to plenty of entertainment.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is GREAT!! Close to shopping, Anne Frank house and good restaurants. Staff were EXTREMELY helpful and polite. We will DEFINITELY be coming back
Stayed 1 night in Nov 2024

10/10 Excellent

Ayelet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

ismail Murat

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

Erhard Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous. My upgrade to premium king was not worth it. I had a small window that looked out to an alley. Breakfast was descent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Qing

Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Room with a view
They kindly moved us from a room with no view to 315 with a superb view of the Dam. The staff were all very genuine and friendly. With the perfect location we’ll be back. Felt very much at home there.
View of the Dam with a comfortable chair where I could put my feet up on the sill, sip a wine, and enjoy the bustle of A’dam.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location & Exceptional Service , Spacious & comfortable room !
Stayed 2 nights in Oct 2024

4/10 Poor

Taylan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aşırı vasat
3 oda aldık arkadaşlarımızla ve biri seçtiğimiz kriterlerde değildi. Çok küçük ve inşaat iskelesine bakan bu oda yerine Değişim istediğimizde max 1 saat kaldıkları oda değişimi için 50euro temizlik parası aldılar. Yeni geçtikleri oda da temiz miydi tartışılır. Yerde saçlar tavanda örümcek ağları. Süit veya lüks bir oda seçmezseniz son derece vasat ve düz bir konaklama olacak. Bu parayı asla haketmeyen ve swiss otel kalitesine yakışmayan bir deneyimdi
Stayed 3 nights in Oct 2024

10/10 Excellent

Eugène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Marion, Grays

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior Suite 437 - good points: 1) Plenty of light - from both the windows and the lighting. 2) Lots of cupboards and drawers for storage. 3) Lightweight duvet for a good sleep. 4) Plenty of towels. 5) Power sockets next to bed on both sides. 6) UK power socket near the desk. 7) Automatic lights inside wardrobe for easy viewing. 8) Desk with desk light. 9) Fridge for keeping drinks cold. Junior Suite 437 - bad points: 1) Seven steps from the room door down into the room, and no handrail for the top 3 steps. 2) The bed is much too high! Needs a step stool to get into it! I moved one of the armchairs and used that to help me get up onto the bed. 3) The sunken bath was difficult and dangerous to get in and out of! Needs grab bars! I prefer a conventional bath. Instructions needed for operation of the plug, to prevent the water running away! 4) Shower has only a tiny shelf for placing items needed whilst showering, and there is no grab rail. 5) A lot of water is wasted when using the wash basin, as there is no plug. As Swissotel aims to be eco-friendly, that was disappointing. 6) A footstool for the armchair would be good after a day's sightseeing.
Stayed 7 nights in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Ali, Oakville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not cooperative, breakfast so poor, room not that good , total bad experience
Stayed 3 nights in Sep 2024