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Comfort Inn Bentonville - Crystal Bridges

2.5 star property

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Photo gallery for Comfort Inn Bentonville - Crystal Bridges

Lobby
Fridge, microwave, coffee/tea maker
Indoor pool
BBQ/picnic Area
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
3001 NE 11th St, Bentonville, AR, 72712
  • The Walmart Museum
    ‪6 min drive‬
  • Crystal Bridges Museum of American Art
    ‪6 min drive‬
  • Walmart Headquarters
    ‪8 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Comfort Inn Bentonville - Crystal Bridges

Hotel with free breakfast, near Crystal Bridges Museum of American Art
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas.
Comfort Inn Bentonville - Crystal Bridges offers 112 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a deep soaking bath.

This Bentonville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Bentonville - Crystal Bridges. During your stay, you'll be close to Crystal Bridges Museum of American Art. Free breakfast, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from The Walmart Museum and 6 minutes from Tiger Stadium
Comfort Inn Bentonville - Crystal Bridges offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre and a meeting room are available. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Comfort Inn Bentonville - Crystal Bridges. Free self parking is available.

This Bentonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Comfort Inn Bentonville - Crystal Bridges has a restaurant serving breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms and related fees.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.00 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Inn Crystal Bridges Bentonville Hotel
Simmons Suites Bentonville
Simmons Suites Condo
Simmons Suites Condo Bentonville
Simmons Hotel Bentonville
Simmons Suites Hotel Bentonville
Simmons Suites Hotel
Comfort Inn Crystal Bridges Hotel
Comfort Inn Bentonville Hotel
Comfort Inn Crystal Bridges
Comfort Inn Bentonville
Comfort Inn Crystal Bridges Bentonville
Simmons Suites

Comfort Inn Bentonville - Crystal Bridges Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very personable and accommodating.
Stayed 1 night in Jan 2025

4/10 Poor

Thomas Owen, Winston Salem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were mostly very helpful but the facility and its features need an update. Lots of noise in room (something mechanical nearby going all night). Troubles with room key. Business office functions not working. Sink in bathroom refused to drain. Television remote not working properly despite new batteries. Breakfast was modest at best, though as with other staffers the breakfast crew members were great and hard working. Motel has very good access to area via I-49.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway weekend

Great comfortable room, need longer pillows instead of short, fat ones. Smelled & looked very clean, hot breakfast excellent. Pool & hot tub out of order-bummer. Would stay again but call ahead to check on pool status.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ted

Liked: Property conditions & facilities, room comfort
I loved the local photography
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Stayed 1 night in Jan 2025

8/10 Good

Brent

Travelled with family
Very practical place to stay. Good location. Clean and economical.
Stayed 3 nights in Jan 2025

10/10 Excellent

Annette

Stayed 1 night in Oct 2024

6/10 Okay

Bobbilynne

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed here while in-town on vacation. Room was large and clean, but the pillows on the beds were very uncomfortable, HVAC was loud, with varying noises and changes in volume that sounded a bit like heavy winds, which made it hard to sleep. Cable/DirectTV in room was disconnected. Wifi and breakfast offerings were good. Staff were friendly, but they double-charged us. We had booked (and paid) through Expedia, but when the front desk clerk took my credit card for incidentals, she also charged it for the hotel stay. Now having to call and get this corrected.
Stayed 1 night in Jan 2025

6/10 Okay

Ford

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was no one at the front desk when we arrived. Several people were just outside the front doors smoking, so the lobby smelled of smoke. Lots of road noise from the freeway. Our room needed some cleaning to make it sufficiently comfortable for us. The staff were friendly and helpful. The breakfast was wonderful. Our room was spacious and comfortable.
Stayed 3 nights in Jan 2025

4/10 Poor

Ashtan

Stayed 5 nights in Dec 2024

10/10 Excellent

Steve

Stayed 3 nights in Dec 2024

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont recommend

Well first off we choose this place cause it says they have a bar. It doesnt say anywhere that its closed on weekends. You got teenage girls working that cant answer questions. The room stayed warm, never cooled off. The hot qater wasnt hot. And the dang hot tub was out of order. The bread and bagels was supee stale. Im completely disappointed
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tom

Stayed 1 night in Nov 2024

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and room! Plenty of room and bathroom was large. Kitchenette was nice. Quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Levi

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great. Everything works. Mihjtbe the best Comfort I’ve ever stayed in.
Stayed 1 night in Nov 2024

10/10 Excellent

D Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel shares 1 single elevator. Hot tub was out of service during Oct.17-20. There is a musty smell when walking through the halls to get to your room. Our hotel room also smelled of paint and dirty wet carpet. The bathroom was by far the worst hotel bathroom I’ve experienced. There was traces of pink mold in the tile walls and floor of the shower. I don’t actually think it’s been scrubbed in over 6 months. The actual door wasn’t secure enough as it needed an extra push to close properly. This was room 303. The intersection by the hotel is hectic. We witnessed an accident during our stay. We were unsatisfied with our stay. The pictures on the website are inaccurate. We were recommended to stay here based off a location for a wedding we went to and based off “best hotels” in the area. Normally we don’t mind paying a higher rate for a good hotel but this place was extremely over priced.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Great lady at check in! Super helpful and kind!!!!
Stayed 1 night in Nov 2024

8/10 Good

atah

Good
Stayed 1 night in Nov 2024