4/10 Poor
Eddie
Travelled with family
1 Jan 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not get the room we reserved, room dirty, old
Rodeway Inn- Calhoun. I reserved a 2 double bed room, arrived late in the night due to waiting hours for an accident to clear. Upon arrival, I went into the office to check in and the man told us after several minutes he was having trouble checking us in. He was very friendly and assured us he would get us into a room quickly. After 15 minutes he finally tells us that he doesn't have a 2 bed room available as we reserved and only had 1 room which had a single bed which was tight for us because there were three adults traveling with us. It was going on 1:00 a.m. and we just wanted to go to sleep so we told him whatever he had would have to do because it was too late to get a room anywhere else and I had already paid for the room and didn't have the funds to stay somewhere else. He then told us the heat did not work in the room (in fact, there was no power supply to the heater at all) Once we got into the room we saw that it was in very bad disrepair. Immediately upon entering the room we saw there was a huge hole in the ceiling, there was glitter all over the floor, stains on the sheets, mattress had debris all over it, there was one disheveled towel, dirt and marks all over the walls, mildewed shower, dirty toilet. We were very unhappy with the room. We checked for bed bugs and found none so decided to just sleep a few hours, get up and leave early. We will never return or recommend this place. The man did not offer any type of compensation for the error. I expected better.
Eddie
Stayed 1 night in Dec 2024