See all properties

The Harlow Hotel By AccorHotels

3.0 star property

Choose dates to view prices

Photo gallery for The Harlow Hotel By AccorHotels

Property amenity
Exterior
Bar (on property)
Exterior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Pet-friendly

Explore the area

Map
Southern Way, Harlow, England, CM18 7BA
  • Epping Forest
    ‪14 min drive‬
  • Paradise Wildlife Park
    ‪16 min drive‬
  • Tottenham Hotspur Stadium
    ‪24 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Holiday Inn Express Harlow by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1000)
The price is €89
for 1 room
includes taxes & fees
21 May - 22 May
Holiday Inn Express Harlow by IHG

About this property

The Harlow Hotel By AccorHotels

Adults-only hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available once per stay.
The Harlow Hotel By AccorHotels offers 119 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Harlow Hotel By AccorHotels. During your stay, you'll be within walking distance of Bouncers Dog Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 12 minutes by car from Lee Valley Park and 14 minutes from Lee Valley White Water Centre
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2066 square feet (192 square metres) and includes conference space. The eco-certified The Harlow Hotel By AccorHotels also features a garden, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this Harlow hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Bar – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,066 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1964
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
As per property age policy guests may be asked for valid photograph ID on arrival.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 6.00 per night
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 25 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harlow Park Inn
Park Inn Harlow
Park Inn Radisson Harlow
Park Inn Radisson Hotel Harlow
Radisson Harlow
Radisson Park Inn Harlow
Park Inn By Radisson Harlow Essex
Park Inn By Radisson Harlow Hotel Harlow
Harlow Hotel AccorHotels Now Open
Harlow AccorHotels Now Open
Hotel The Harlow Hotel By AccorHotels (Now Open) Harlow
Harlow The Harlow Hotel By AccorHotels (Now Open) Hotel
Hotel The Harlow Hotel By AccorHotels (Now Open)
The Harlow Hotel By AccorHotels (Now Open) Harlow
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Harlow
Harlow Accorhotels Now Open
The Harlow By Accorhotels
The Harlow Hotel By AccorHotels Hotel
The Harlow Hotel By AccorHotels Harlow
The Harlow Hotel By AccorHotels Hotel Harlow

The Harlow Hotel By AccorHotels Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 220 out of 978 reviews
Rating 8 - Good. 321 out of 978 reviews
Rating 6 - Okay. 228 out of 978 reviews
Rating 4 - Poor. 121 out of 978 reviews
Rating 2 - Terrible. 88 out of 978 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very cold and I couldn't work out how to alter air conditioning. There was an electric heater which I left on all night but it didn't seem to make a big difference.
Stayed 1 night in Jan 2025

8/10 Good

satheesan

Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with partner, Travelled with group
Check in was quite time consuming, the chap didn’t really know what to do and didn’t offer any info on what time breakfast was and where our room was etc.. we have stayed a few times, and we have always thought the hotel very tired and run down so wasn’t expecting much especially for the price we paid, but was pleasantly surprised, it looks like the place has been repainted and freshened up. Breakfast was a shambles, one young lady having to deal with everything, the hot plate was always empty as people waiting for food and then as soon as it was bought out it obviously went straight away, no knives on any tables, not enough seating for everyone, when food was available it was very tasty.
Stayed 1 night in Feb 2025

4/10 Poor

Richard

Disliked: Staff & service
Stay was horrid, staff were not great at all, had to wait to check in whilst girl chatted to a friend, got to took my door was open, went down for food and a drink no staff had to wait to ask the girl on desk again who was still talking to her friend, waited another 5 minutes to get food and a drink, food was Terrible, and hotel stank of weed
Stayed 1 night in Jan 2025

8/10 Good

Lee

Liked: Staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Megan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
On arrival the lady at the front desk was not very welcoming, she threw a piece of paper down with no explanation. Since I had book/paid online I was unsure why I was filling it out. When I had asked a question she was rude and snappy. There was 2 people working in the bar and the lady was very rude. She took our order but seemed annoyed and like it was inconvenienced by this. I had asked for a glass and she slammed it on the bar. Multiple members of staff were rude and unhelpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Adenrele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great improvement

My stay wasn’t bad at all, in actual fact, there was a big improvement from the last time I was there (which was some years back). The rooms was cleaned promptly and the environment was welcoming.
Stayed 3 nights in Jan 2025

2/10 Terrible

Simon

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Hayley

Stayed 1 night in Dec 2024

4/10 Poor

Donna

Liked: Staff & service

Gone downhill

There was a man screaming, swearing and kicking doors from about 3am for an hour. I booked breakfast with reception but breakfast staff knew nothing about it. When getting coffee from the machine something came out of the machine into the cup, long and thick, no idea what it was. Breakfast was not worth the money and was quite dried up. Staff were lovely. Have stayed here before many times but probably won’t stay again. It’s gone downhill
Stayed 1 night in Jan 2025

6/10 Okay

Amy

Stayed 1 night in Jan 2025

10/10 Excellent

Maj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Warren

Disliked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

C

Stayed 4 nights in Jan 2025

10/10 Excellent

Neil richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emmanuel and Aahmed the 2 nightshirt guys went out there way to help me.Carrying my case for mr,just generallly fantastic.5 star service and comfy bed.Thankyou so much
Stayed 1 night in Jan 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel the staff are very friendly and welcoming. Breakfast was ok. But was bit cold and seemed little dry. I think £12 for breakfast is little to much most hotels I have worked in or been to have two different set prices for full breakfast and continental breakfast. Specially if you are wanting guests to spend there money in the hotel and it would profit the kitchen food spend better and save on the waste maybe introduce the to good to go to reduce waste on food. Few hotels up in Newcastle are doing it. The room was nice and relaxing. One thing I would recommend is as the hot water can burn is to have signs saying careful hot water. Overall I was satisfied and felt comfortable and welcomed. Thank you
Stayed 3 nights in Jan 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service
Very basic hotel with very limited dining at the time I was there. Cheap and you get what you pay for
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotels and friendly staff

Check in was a nightmare as the receptionist could not find hotels in their system so delayed check in
Stayed 2 nights in Dec 2024

2/10 Terrible

Judy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs serious attention. I'm very disappointed in my overall stay. The only nice part is the staff.
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Disliked: Staff & service, property conditions & facilities
Had issues with entering the room as the key was not working. It happened to a few guests while I was checking in
Stayed 1 night in Dec 2024

10/10 Excellent

Maj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Our heating was broken and so I spent most of the night shivering as I was so cold I could not get to sleep. The whole room smelt like toilet - it was awful. Breakfast was below average and the breakfast staff weee terribly rude to guests that were asking why there were no eggs available. A reasonable question you would think - but clearly not for the two staff members. We expected budget but did not imagine something as poor as this. We also complained. The receptionist said she would ‘send an email to management’. We’ve heard nothing.
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Couldnt get heating to work,probably why there was a plug in oil rad which gave out no real heat.the room was cold and no extra bedding given to layer up.my wife couldnt sleep as she was cold.if it was full price for this room i would have complained or was this price given as this room was inadequate for purpose.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Won't stay again.

Check in took 40mins. The receptionist's communication in this time was non-existent. We had pre booked but she couldn't find a dog-friendly room available until another member of staff arrived and pointed out that they were available. When we arrived at the room it was a twin instead of the double we had booked. Given the lengthy process of getting a room, we weren't for trying with the receptionist to sort it. There were pet urine stains on the carpet and walls. The money collected as a deposit to house a pet should be used to sort this. The room key had to be reset several times even in just our short stay, and our room was quite a trek from reception so this became frustrating. We had paid for two nights but left after the first.
Stayed 2 nights in Dec 2024