"This Hotel is good"

"Hotelli oli toki arvostettu jo etukäteen kahdella tähdellä mutta kyllä huone olisi tarvinnut todella päivityksen, kylpyhuoneessa ainakin siellä peili rikki ja kylpyamme todella surkeassa kunnossa."

"We love that the location was right at Grand Central station. It was just a few short blocks from Time Square. We can't wait to go back."

"In overall a ok experience. It was a bit hard to operate the elevators. There was also a water maintenance break which we didn’t know since we were not informed."

"Nice place, quiet room, good bed so all is good."

"This is my second time stay in this hotel .. love everything about it but the hotel needs renovation."

"Liked wine tasting, nearness of restaurants, possibility to have the room longer (charges)."

"First time in NYC- the Lotte is in a great neighborhood and is a lovely hotel. All of the staff we encountered were fun and helpful. We would have liked to have a coffee maker in our room and as we checked out were told we could have requested one for a fee."