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Doubletree by Hilton Hotel Montgomery Downtown

4.0 star property

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Reception
Exterior
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
120 Madison Ave, Montgomery, AL, 36104
  • The Legacy Museum
    ‪6 min walk‬
  • Civil Rights Memorial
    ‪8 min walk‬
  • Riverfront Park
    ‪10 min walk‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪12 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Montgomery - Downtown by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (886)
The price is €621
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Staybridge Suites Montgomery - Downtown by IHG

About this property

Doubletree by Hilton Hotel Montgomery Downtown

Hotel with a 24-hour fitness centre, a short walk to The Legacy Museum
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and conference space. Housekeeping is available on request.
Doubletree by Hilton Hotel Montgomery Downtown offers 141 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Montgomery hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Doubletree by Hilton Hotel Montgomery Downtown. During your stay, you're just a quick walk from The Legacy Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from The Legacy Museum and a 3-minute drive from Alabama State University
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Doubletree by Hilton Hotel Montgomery Downtown. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Doubletree by Hilton Hotel Montgomery Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Parking on site (USD 14 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 per person
  • Self-parking fee: USD 14 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel Montgomery Downtown
Doubletree Hilton Montgomery Downtown
Doubletree Montgomery Downtown
Madison Hotel Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel
Doubletree by Hilton Hotel Montgomery Downtown Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel Montgomery

Doubletree by Hilton Hotel Montgomery Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 933 reviews
Rating 8 - Good. 281 out of 933 reviews
Rating 6 - Okay. 127 out of 933 reviews
Rating 4 - Poor. 89 out of 933 reviews
Rating 2 - Terrible. 74 out of 933 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Always courteous and prompt. We stay here often.
Stayed 1 night in Dec 2024

10/10 Excellent

John J

Stayed 2 nights in Nov 2024

4/10 Poor

Paulyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It took 3 rooms before it was just right. Arrive past 7pm from a long drive from New Orleans. Bobby from front desk gave us room 513, but when we opened it, there was clothes and things all over the bed. So went down and reported. Bobby gave me a complimentary breakfast and new room 512. When we entered the room, it was dirty- stain on the bed, carpet dirt & debris all over, awful smell, remote for TV was missing and hair on the bathroom sink, toilet bowl and tub. I went down again, reported and I asked to talk to supervisor. GM Moe apologized, gave me a complimentary parking and new room 528. It was a bit cleaner than the former but still need improvement. Also in the morning, I needed to go down the front desk to pick up hair dryer because housekeeping can't bring it up to me when there should be one in the first place. The staff especially GM Moe tried to resolve the inconvenience with out argument and complementaries. I and my family were definitely stunt that this was part of Hilton hotels but does not meet the expectation.
Stayed 1 night in Dec 2024

6/10 Okay

Dale

Stayed 2 nights in Nov 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Stayed 7 nights in Nov 2024

6/10 Okay

Blake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like for one how i asked i think 3 times for a new tv remote because mine was broken and i never received one. The place could definitely use some remodeling as well furniture was worn in and looked old.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

2/10 Terrible

Melanie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not much I liked-they have is free cookies on arrival. Our room was not available even though we arrived after the check in time. There was no warning and we had to wait for our room, sitting around in the lobby while everyone else seemed to check in without issue. The property is dark, warn out and dirty. The area outside doesn’t feel safe, we were approached during our short visit three times by people asking for money. Our room smelled of chlorine and they had stuffed some kind of air fresheners in the window AC unit to help but it didn’t mask the awful smell. Worst of all, at midnight, someone came barging into our room and woke us up in a terror. The latch prevented them from getting into our room-I immediately called the front desk and they said there was no record of us being in the room. There were loads of questions like room number and time of check in, but no apology and no explanation other than it seems they have another guest a key to our room. At that point I was high on adrenaline so we checked out thirty minutes later. Again at the desk there was no apology, just ‘have a nice night’ as we left. Generally the staff weren’t very helpful or hospitable. The property, even with an Orbitz discount, was ridiculously over priced and they charge $25 for parking each night. Really surprising how Double Tree has gone down hill.
Stayed 1 night in Nov 2024

4/10 Poor

JENNIFER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property seemed very old
Stayed 2 nights in Nov 2024

4/10 Poor

Tristan

Stayed 2 nights in Oct 2024

4/10 Poor

Karyn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected a lot more from the Hilton Brand
This property has been just given exterior cosmetic upgrades. The interior of the room is dated but what makes it worse is the dirty condition. I can accept old furniture but layers of dust on lamps, chairs. And the corners of the bed are unacceptable. I have indoor allergies and they were flaring up. There was hair in the bathroom that didn’t belong to us and the carpet had not been vacuumed. I could see crumbs as we checked in. I asked for the room to be properly and dusted at the front desk and she said she would send someone. The conditions were so bad that I complained to the property manager on staff and he was dismissive and said the property is old. There were glasses left in the hallway from rol services from the room next door. It remained there for 48 hours. I do. Lay asked again to removed the glass once it was broken. We used the gym and the equipment was fine but the water cooler was broken. I truly feel like I wasted my ml ey at this location. I usually stay at Hilton’s and this was my worst experience.
Dirty windows
Nasty curtians
Ripped up chair
Crusted dust in chair
Stayed 3 nights in Nov 2024

4/10 Poor

Victoria

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Staff is extremely unprofessional and rude! Hotel stayers were locked out of main door, no sign or communication it would be locked after certain time or directing us to another door. A woman of the staff literally yelled at the hotel stayers and told us "we shouldve used the side door" when we were all unaware of other doors because everyone had been using the main door.
Stayed 2 nights in Nov 2024

4/10 Poor

akram

Stayed 1 night in Oct 2024

4/10 Poor

Michele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The visual of this property was incredible but the actuality of things was not. There was no soap in the room, we didn't get service for our linens daily even after being pointed out to staff. Had to ask for towels and such at the front desk.Things were broken-washer and dryer out of order. TV reception was broken w/ no signal mostly displayed. Had stove and dishwasher in room but no pans or pods to be used. Coffee in the room not replaced daily and cups. Limited carts for use of luggage. Key card needed reset as it didn't work after first day. Breakfast was $21 person, not included w/ stay. Fee for parking also. When asked for receipt for stay was told the printer was broke and it would be emailed to us shortly. Still have not received it a day later. Would not recommend in future.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were especially helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Celestine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Joseph

Stayed 1 night in Sep 2024

6/10 Okay

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not ready at check in or even an hour after Bedside outlets didn’t work
Stayed 1 night in Oct 2024

4/10 Poor

Grover, Odessa

Travelled with family
Liked: Staff & service
Will NEVER stay here again. Someone attempted to walk into our room at 3am and startled both me and my wife. Luckily, I had the bolt lock on. Not sure how the staff gave someone else a room keep considering we had checked in at 11pm EST. Next morning around 4am, the fire alarm was raging for about 15 minutes only to get downstairs and someone was saying "false alarm". Like WTH
Stayed 2 nights in Oct 2024

10/10 Excellent

adrienne

Stayed 1 night in Oct 2024

8/10 Good

Shamaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, free breakfast paid for in the app but they still wanted to charge $23 for breakfast and a very nice staff member took care of me
Stayed 1 night in Oct 2024

10/10 Excellent

Brennan

Stayed 1 night in Oct 2024