Hampton Inn & Suites New Braunfels

2.5 star property

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Photo gallery for Hampton Inn & Suites New Braunfels

Exterior
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
575 Hwy 46 S, New Braunfels, TX, 78130
  • New Braunfels MarketPlace
    ‪17 min walk‬
  • Comal River
    ‪5 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Two queens

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

King bed study

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Refrigerator & Microwave (Shower Only)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites New Braunfels

Hotel with free breakfast, a short walk to Guadalupe River
This hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites New Braunfels offers 87 accommodations with a safe and free newspapers. This accommodation is furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Kitchens offer fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites New Braunfels. During your stay, you're just a quick walk from Guadalupe River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Guadalupe River and 5 minutes from Comal River
  • Cats and dogs welcome for a fee
Hampton Inn & Suites New Braunfels offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. The business-friendly Hampton Inn & Suites New Braunfels also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 625 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn & Suites New Braunfels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1032 reviews
Rating 8 - Good. 301 out of 1032 reviews
Rating 6 - Okay. 92 out of 1032 reviews
Rating 4 - Poor. 37 out of 1032 reviews
Rating 2 - Terrible. 25 out of 1032 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kimberley

Travelled with group
Disliked: Room comfort
End of year getaway
The bedding was not too comfy. Need padding or mattress upgrade. A/C didn’t get cold enough, it was more like just cool not cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and accommodating. The room was clean and roomy. The breakfast is quite good. The only issue was the water suddenly shut off in the middle of his shower but after a couple of minutes it came back on.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable night. I would stay here again while in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

JAMES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse stay ever!!!
Check in at 3:00 pm. Room not ready . Said it would be another 30 to 45 minutes before it was ready . Gave us another room not handicapped ready . Room was not clean . Lights broken. Microwave broke and refrigerator broke. No parking for handicap. Desk was not helpful. Shower and toilet broken. Rude people no sleep due to screaming. Bed wore out . Has to be the worse hotel in the town . Oh I forgot hard to get into parking lot due to no entrance or road .
Stayed 1 night in Dec 2024

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice offering hot breakfast and coffee and hot chocolate offered in the lobby. Very nice clean room
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the ease of checking in. The clerk was so friendly and very efficient. The room was very clean and quiet.
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Disliked: Cleanliness
We were not told property is being renovated and it happened to be on our floor. Had to walk over and/or around construction material that frankly constitutes a potential safety hazard.

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
One of the lamps didn't have a light bulb, the frig did not work and the chair fabric had been torn and sewn together. Nice breakfast. Overall, overpriced for the condition of the facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Miriam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Stayed 2 nights in Oct 2024

10/10 Excellent

Arthur

It was a pleasant experience.
Stayed 1 night in Oct 2024

2/10 Terrible

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

ROMEO

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff.... Great Breakfast
Stayed 1 night in Sep 2024

8/10 Good

shaun

Stayed 2 nights in Sep 2024

2/10 Terrible

Lida

Travelled with group
I was double billed! I paid for this room through Expedia, and then the Hampton charged me as well! They could not resolve it when I checked out; they promised to talk to the manager and send me an email that they had fixed it. The only email I received from them shows my bill and the room being charged to my credit card. This is absolutely unacceptable!!
Stayed 1 night in Sep 2024

10/10 Excellent

Bayan

Stayed 1 night in Sep 2024