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Holiday Inn Richland on the River by IHG

3.5 star property

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Photo gallery for Holiday Inn Richland on the River by IHG

Exterior
American cuisine
Exterior
Outdoor pool
Standard Room, 2 Queen Beds, Courtyard View | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
802 George Washington Way, Richland, WA, 99352
  • Richland - Benton City Loop
    ‪7 min walk‬
  • Kadlec Regional Medical Center
    ‪14 min walk‬
  • Columbia Point Golf Course
    ‪4 min drive‬
  • Pasco, WA (PSC-Tri-Cities)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Courtyard View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Courtyard View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, River View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Richland on the River by IHG

Riverwalk hotel with fitness centre and seasonal outdoor pool
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and Access to hot tub are on-site.
Holiday Inn Richland on the River by IHG offers 150 accommodations with a safe and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Richland on the River by IHG. During your stay, you're just a quick walk from Columbia River. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Ripples Riverside Grille
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Columbia River and Howard Amon Park
  • Pets welcome for a fee
Holiday Inn Richland on the River by IHG offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Richland on the River by IHG. Free self parking is available. A complete renovation of Holiday Inn Richland on the River by IHG was completed in October 2020.

Smoking is allowed in designated areas at this 3.5-star Richland hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Ripples Riverside Grille – This restaurant specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ripples Riverside Grille

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Holiday Inn Richland on the River by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 363 out of 684 reviews
Rating 8 - Good. 160 out of 684 reviews
Rating 6 - Okay. 82 out of 684 reviews
Rating 4 - Poor. 42 out of 684 reviews
Rating 2 - Terrible. 37 out of 684 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan, HONOLULU

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Surly ill-mannered staff. Every request seemed to irritate FD staff. Exceptions to this were Heather, the bartender and housekeeping. This old historic property is let down by its terrible front line staff.
Stayed 14 nights in Nov 2024

10/10 Excellent

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet and convenient location… very clean room… we love staying at Holiday Inn Richland on the River!
Stayed 2 nights in Nov 2024

8/10 Good

Bret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Friendly staff. Would stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service
Room very chilly, draft coming through window, saw from outside that the window frame was loose, could be the cause. Overall beautiful hotel with very friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Juchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A breakfast table with drink servers and real silverware with real plates and glasses. Also the 2 young ladies working the dining room.
Stayed 1 night in Nov 2024

6/10 Okay

Lucas

Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 2 nights in Aug 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Nov 2024

10/10 Excellent

Donovan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Friendly staff very knowledgable and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Lucas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is nice and clean. The staff was always very courteous. The problem was we booked a King room. I called and asked the day of our stay to make sure our room was upstairs. They moved us upstairs to a double queen room. I called down to the front desk and talked with the front desk clerk. They asked me to hold for a minute which turned out to be over 15 minutes. I had to hang up and call them back to get a response. I went to the lobby the next morning and asked for the manager to give me a call. Never happened. I had left that morning around 9:30. I got back around 3 pm and then was finally able to get our room moved but never a call back. I see that I got my final bill which is a little smaller than when I reserved but I do not believe covers the hassle we went through with our stay. I hope that you really did read these reviews and make adjustments accordingly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Holli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area around the hotel and it is walkable to a lot of different food areas.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kelci

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the look, layout, and spaciousness of the hotel and rooms. It is a great location, close to a park, the river, and dining that are all walkable.
Stayed 1 night in Oct 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our fishing charter
Stayed 1 night in Sep 2024

10/10 Excellent

Laraine C.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally locate
Stayed 4 nights in Sep 2024

2/10 Terrible

Jennie

Stayed 2 nights in Jun 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Staff & service, property conditions & facilities
We really enjoyed our stay here. Access to the river was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

4/10 Poor

Marc-Andre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance of everything. Service horrible, food below average and not so clean.
Stayed 4 nights in Sep 2024

8/10 Good

Rosa R

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Romm was bemaculate, the public areas, stairs, rugs looked worn and dirty
Stayed 5 nights in Sep 2024