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Tru By Hilton Fort Mill, SC

2.5 star property

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Photo gallery for Tru By Hilton Fort Mill, SC

Exterior
Front of property
Lobby
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Children’s play area – outdoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
120 CRISANTO AVE, Fort Mill, SC, 29715
  • Charlotte Knights Minor League Baseball
    ‪8 min walk‬
  • Knights Stadium
    ‪3 min drive‬
  • Carowinds Theme Park
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid Hotel Fort Mill - Carowinds Blvd by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (633)
The price is €102
for 1 room
includes taxes & fees
11 May - 12 May
avid Hotel Fort Mill - Carowinds Blvd by IHG

About this property

Tru By Hilton Fort Mill, SC

Family-friendly hotel with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, a 24-hour front desk and an arcade/games room. Housekeeping is available on request.
Tru By Hilton Fort Mill, SC offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Fort Mill, SC. During your stay, you're just a quick walk from Charlotte Knights Minor League Baseball. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include convenience store, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Carowinds Theme Park and 14 minutes from Quail Hollow Club
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Tru By Hilton Fort Mill, SC. Self parking is free.
Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 2:00 PM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Fort Mill
Tru By Hilton Fort Mill, SC Hotel
Tru By Hilton Fort Mill, SC FORT MILL
Tru By Hilton Fort Mill, SC Hotel FORT MILL

Tru By Hilton Fort Mill, SC Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 452 reviews
Rating 8 - Good. 74 out of 452 reviews
Rating 6 - Okay. 43 out of 452 reviews
Rating 4 - Poor. 21 out of 452 reviews
Rating 2 - Terrible. 15 out of 452 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Linda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arrived at 3:15, Difficulty at check in. Assigned and entered occupied room. Was told another would be cleaned and be available in about 30 minutes which I considered reasonable. After checking with staff several times, we got in our room at 4:45. Bill as incorrect at check out. Chatted on line for hrs before verbally talking with someone who corrected the issue promptly, which I appreciated. Otherwise, it was a pleasant stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thin walls, noisy guests

The hotel was well located. Breakfast was quite good. The employees were nice. But it was very loud. I haven’t been in a hotel with such loud and rude guests in a very long time. I stayed three nights and every night people were noisy. The walls seemed very thin. The people in the room next to me seemed to come in late each night and stayed up talking loudly until 4 AM every night until they turned on their TV to music to sleep to, I assume, which was noisy and could be heard through the walls. I used white noise to try to drown it out but it was still loud. Others on the floor slammed doors and were making all sorts of other noise. As I said, I haven’t heard so much noise in a hotel in a long time. Sad to say I wouldn’t stay here again. It was clean and well located but I barely slept over three nights.
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
TV didn’t work. The staff couldn’t have cared less.
Stayed 1 night in Jan 2025

8/10 Good

Channie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay at.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scotty

Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff us amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Zarina Elizabeth

Stayed 3 nights in Nov 2024

10/10 Excellent

Betsaida Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was small but had the right equipment, the games in the lobby kept my kids busy, but an older crowd does tend to stay here. Just be aware you will get phone calls/noise complaints about your children running in the room around 8/9pm - that was not pleasant as it was a vacation for my kids where I expected they would have more freedom to be kids and play. But on the bright side the kids loved the breakfast options and the 24/7 coffee was a hit for me!
Stayed 3 nights in Dec 2024

4/10 Poor

J

No hot water

The room was pretty basic lacked wardrobes and security safe. The main problem was the hot water. It had mind of its own, worked at time other times it was stone cold!! We complained to reception, and they said it there was problem with the boiler and could not help. The manager could not be located and made note to refund proportion of the cost. Still waiting.
Stayed 3 nights in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

6/10 Okay

Courtney

Travelled with partner
No hot water had to take cold shower.
Stayed 1 night in Oct 2024

4/10 Poor

DANIEL, Port St lucie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person in the room next door had their TV blaring the entire evening and all night long.
Stayed 1 night in Oct 2024

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and modern
Stayed 1 night in Sep 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. My wife and I are in our seventies. We were actually shocked to find only one chair in the room, a desk chair at a small desk. The room could easily handle a couple of regular chairs of a couch and yet one of us only had a bed as an option. This is outrageous! Additionally, for the first time in my travels, I was unable to connect to the internet. After multiple attempts, and with no seats, I simply spent my last evening ever in thie Tru by Hilton which is untrue to travelers.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Stayed 1 night in May 2024

10/10 Excellent

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very nice !
Stayed 1 night in Sep 2024

8/10 Good

H.R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor, Summerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in very friendly staff and great service from the moment we walked in and the moment we left. Nice room, comfortable bed the elevator and the hallway smell nice!! The place was super clean
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, clean, nice, fun. Good price, highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline, Palmyra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk offered dining suggestions. It as excellent?
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Stayed 2 nights in Aug 2024

10/10 Excellent

Drucilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very clean
Stayed 1 night in Aug 2024