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Holiday Inn & Suites Santa Maria by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Santa Maria by IHG

Exterior
Lobby sitting area
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Hot tub
  • Parking available
  • Pet-friendly
  • Gym

Explore the area

Map
2100 N Broadway, Santa Maria, CA, 93454
  • Boomers! Santa Maria
    ‪8 min walk‬
  • Rancho Bowl
    ‪2 min drive‬
  • Santa Maria Fairpark
    ‪6 min drive‬
  • Santa Maria, CA (SMX-Santa Maria Public)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Fridge, microwave, coffee/tea maker

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool

Historic Santa Maria Inn

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1503)
The price is €116
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Historic Santa Maria Inn

About this property

Holiday Inn & Suites Santa Maria by IHG

Hotel with a fitness centre, a quick walk to Boomers! Santa Maria
Along with an outdoor pool, this hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn & Suites Santa Maria by IHG offers 207 accommodations with a safe and free newspapers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn & Suites Santa Maria by IHG. During your stay, you're just a quick walk from Boomers! Santa Maria. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from Boomers! Santa Maria and a 2-minute drive from Rancho Bowl
  • Pets welcome for a fee (restrictions apply)
Holiday Inn & Suites Santa Maria by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1800 square feet (167 square metres) and includes conference space. The business-friendly Holiday Inn & Suites Santa Maria by IHG also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.
Guests can enjoy cooked-to-order breakfast for a fee.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 20 per person

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 3 January 2025 to 15 May 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lobby
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Santa Maria
Holiday Inn Santa Maria

Holiday Inn & Suites Santa Maria by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 417 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 118 out of 1005 reviews
Rating 2 - Terrible. 100 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bummed
They "oversold" their accessible accommodations. Not a happy camper. Didn't get to take a shower. Bummed. Never mentioned renovations at the time of my booking. To their credit, they upgraded me to a suite and waived the parking fee, But all I needed was a bed and a shower.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Erwina

Stayed 1 night in Dec 2024

4/10 Poor

Suleima

Stayed 1 night in Nov 2024

6/10 Okay

caroline

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Only things bad were they were having renovations and parking for the rooms towards the back were terrible! Had to park in the front of hotel and was forced to walk to our room towards the back!
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Stayed 2 nights in Nov 2024

2/10 Terrible

Marty

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly front desk and overall dirty (it was under remodel). Grumpy check-in
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Do Better
Hotel was under construction so the parking was horrid. The elevator needs to be updated. Definitely seemed like you were taking a chance by using it. Or room was on the opposite side of the hotel and the key they gave us didn’t work. I had to search the Internet to find the number to the front desk and thankfully they delivered a key. The room was very large and they use Dove soap…which is great. Or fridge had someone else’s food in it. The TV was not working when using the remote I had to manually use the TV buttons. Also, the next morning when we attempted to call the front desk using the room phone it wasn’t connected to anything. Literally just a phone with no cords and no place to plug it in. Overall, we will not stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Business traveller
Liked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Travis

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean sheets
Stayed 3 nights in Nov 2024

2/10 Terrible

Dennis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Under Renovation - AVOID
Not revealed anywhere, this hotel is under major renovation activity. No fitness center. No guest laundry. Condition of available rooms is poor. Bathroom door didn’t latch. Plumbing and faucets are in terrible shape. Bathroom tub and sink would not drain. Also not revealed is a $10 daily parking fee. Staff was helpful and friendly. The Motel 6 next door would have been a better choice.
Stayed 1 night in Nov 2024

8/10 Good

J.

Liked: Cleanliness, staff & service
Older room
Stayed 2 nights in Nov 2024

8/10 Good

Genesis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were extremely nice. Due to the construction, they were limited on amenities.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken screen to the patio, ripped screen, Overall cleanliness was poor
Stayed 1 night in Nov 2024

8/10 Good

Jill, Mountain View

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The walls were thin and I could hear the people in the hallways talking loudly. We couldn’t get the TV remote to change channels, but we didn’t bother to call the front desk as we weren’t too invested in watching tv so we gave up. The shower faucet in our room was hard to operate; at first we didn’t think it was working so we called down to the desk and they instructed us to pull the knob out, which we tried with no success. Somebody immediately came up to our room “to fix” and it turned out you had to REALLY PULL HARD” to get it to work. They are in a middle of remodeling (they had tarps in the hallway) and they hope to fix this with the upgrades. That all being said the staff was friendly and efficient. The price was good and I’m sure once the remodel is done it will be better. We only stayed one night on the way down to LA, I’d stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

julian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was dirty
Stayed 1 night in Nov 2024

10/10 Excellent

vanesa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good
Stayed 1 night in Nov 2024

4/10 Poor

Desiree

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jose

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Construction during my stay
I’ve stayed here my last 8 business trips usually lasting a week. I must say I’m a little disappointed when booking hotel it doesn’t mention anywhere of construction going on which unfortunately was happening during my stay. To top it off I arrived 10pm Sunday after a long trip and they were having trouble with the key card machine. I had to wait 10 mins to check in and then I needed to wait for someone to let me in the room. Now to be clear the service was awesome they gave me some drink vouchers for the bar but still not what I wanted to deal with during my trip.
Stayed 5 nights in Nov 2024

4/10 Poor

Richard

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Upfront Communications
Trying to check in, first operator said possibly, to call back in an hour. Second operator said no, matter if factly, not till 2:30. Check in later and then was notified of ongoing renovations being done on site. No prior notice. Very poor communication about the construction and lack of enough parking due to contractor’s equipment taking up numerous parking areas. Hallways dirty with drywall debris. Sad
Stayed 2 nights in Nov 2024