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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Free daily continental breakfast
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Veterans Park
    ‪9 min drive‬
  • Ballantrae Golf Club
    ‪9 min drive‬
  • Helena Amphitheater
    ‪12 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Candlewood Suites Alabaster by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (500)
The price is €95
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Candlewood Suites Alabaster by IHG

About this property

Holiday Inn Express & Suites Alabaster by IHG

Hotel in Alabaster with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a conference centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with iPod docking stations and minibars. Premium satellite televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower and hairdryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Alabaster by IHG. During your stay, you're just a quick walk from Propst Promenade. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes on foot from Propst Promenade and a 2-minute drive from Alabaster Promenade
Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 481 out of 749 reviews
Rating 8 - Good. 170 out of 749 reviews
Rating 6 - Okay. 52 out of 749 reviews
Rating 4 - Poor. 21 out of 749 reviews
Rating 2 - Terrible. 25 out of 749 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and everything was better than expected. We will stay again each time we go that way.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Property conditions & facilities
I'll start with the positives. The bed is extremely comfortable! The breakfast was good. It has a pool and weight lifting area but we didnt utilize those. I feel like the staff could have been a little more friendly. It seemed like they were just there to work but nothing more. The room we booked was completly falling apart. The bed was crooked. The floors were not properly installed, coming off of the walls were you can see the nails. The bathroom fixtures were coming out of the wall. The door was peeling apart. I would still stay here again if needed just for the fact that i had a good nights sleep in that comfortable bed.
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Amenities
clean. freindly staff. in a good part of town. central to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Stayed 1 night in Nov 2024

8/10 Good

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have a blessed day!
The room is nice and big with places to sit and relax other than the bed. The check in lady was very friendly and helpful. The only complaint would be a better vacuum cleaner because there is stuff on the room floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking upon check in was ample.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

Joseph, McKinney

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

bill

Liked: Cleanliness
nicely done
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy, Foley

Stayed 4 nights in Sep 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here a few times and it’s always nice. Staff is friendly and the rooms are clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy, Foley

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A young woman at the front desk worked so hard to get us the room we had originally reserved. I wish I had gotten her name because she deserves serious kudos. Southern hospitality that should make her employer proud.
Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Stayed 1 night in Oct 2024

10/10 Excellent

Fortune

Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling through to Florida and stopped here overnight. Staff was able to supply us with a baby crib which was very helpful and your staff was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024