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Quality Inn Asheville Downtown Tunnel Road

2.5 star property

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Photo gallery for Quality Inn Asheville Downtown Tunnel Road

Reception
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Coffee service
Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
180 Tunnel Rd, Asheville, NC, 28805
  • Asheville Mall
    ‪10 min walk‬
  • Pack Square
    ‪3 min drive‬
  • The Orange Peel
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Asheville Downtown Tunnel Road

Hotel with free breakfast, near Fine Arts Theatre
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Quality Inn Asheville Downtown Tunnel Road offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Asheville Downtown Tunnel Road. During your stay, you'll be within walking distance of Asheville Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Fine Arts Theatre and a few minutes from The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Inn Asheville Downtown Tunnel Road. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Super 8
Quality Inn Tunnel Road
Super 8 Hotel Asheville
Super 8 Asheville Hotel Asheville
Super 8 Asheville Tunnel Road Hotel
Super 8 Tunnel Road Hotel
Quality Asheville Downtown Tunnel Road
Super 8 Tunnel Road
Quality Tunnel Road
Quality Asheville Tunnel Road
Quality Inn Asheville Downtown Tunnel Road Hotel
Quality Inn Asheville Downtown Tunnel Road Asheville
Quality Inn Asheville Downtown Tunnel Road Hotel Asheville

Quality Inn Asheville Downtown Tunnel Road Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHAROL, Irmo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to everything with a clean room,hot water and friendly staff.Due to hurricane Helene, the breakfast was a bit limited with no coffee because of sediment in the water line. Staff brought us a new coffee maker for our room in extremely cold weather!
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was gross
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hmmmm
No breakfast or ice due to Helene but the desk person didn’t tell us and there were no signs. Water pressure was also low (also Helene?). The real issue was the people talking in the parking lot and the back of the building was not well lit. Walkways were also not lit well. As we were getting dressed, someone with a key card opened the door. We had the secondary lock on, but it was unnerving to say the least.
Stayed 1 night in Nov 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yikes!
I never write reviews like this but I’m doing it because I’m not sure how this hotel has such a great rating. I drove into Asheville from northern VA and after an 8.5 hour drive, I arrive to learn that I needed to pay an additional fee of $30 for a “pet room” on top of the $50 pet deposit and they would need to switch me from a room with 2 queens to a room with one king because “dog rooms only have one bed.” Fortunately I was traveling by myself so whatever. That’s fine. This hotel was more of a motel as the doors to the room lead directly outside which I didn’t notice previously, that’s my bad. The inside of the room left a lot to be desired. Just inside the door, the carpet was filthy. There were questionable stains everywhere, including one on the comforter that looked like menstrual blood. The mattress itself was horrible and flat. The shower was not clean, there was hair and dirt in the corners of the tub. The AC/heating unit was extremely loud and the room stayed the same temp all night, regardless of what I changed the settings to. The next morning I was called 6 times minimum by the front desk as they were looking for someone who “was supposed to be in that room.” The front desk guy stated he didn’t understand why I kept answering as he had a different name down. I only gave it 2 stars because although I assumed I’d see a roach, I never did. I couldn’t wait to shower and check out.
Stayed 1 night in Nov 2024

8/10 Good

???????

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Karyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn
The hotel is conveniently located to shopping and restaurants. It is also close to the hospital and the VA. The room was very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

AllGood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the bed was extremely comfortable. Bottled water was provided due to the non-potable water after the hurricane. I was impressed and happy to be in Asheville.
Stayed 1 night in Nov 2024

6/10 Okay

Marcio

Stayed 1 night in Oct 2024

6/10 Okay

Annette

Liked: Cleanliness
Came to volunteer with hurricane cleanup. Was not advertised or mentioned at checkin that they weren't serving breakfast. Please advertise and let guests know. Could have gotten hotel with breakfast for same price
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Lewing

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 4 nights in Aug 2024

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and nice recent renovation. Very modern and very clean. Would be nice to have some hot items served at breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emmalee

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned, smelled fresh, I loved in the room there was a large mirror. Staff nice and polite!!! The location is just 7 minutes driving from downtown. The breakfast was good.
Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, quiet and safe. The staff was friendly and helpful and the breakfast was excellent. Several choices to choose from and everything was replenished as it was eaten. Would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin, Sugar Hill

Business traveller
Liked: Cleanliness, property conditions & facilities
While my stay was good, they no longer serve a hot breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vaishnavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. The only improvement that could be made is to expand the breakfast options more. There was bread, waffels, 2 variety of fruits and coffee.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Aug 2024