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Western Inn Motel Billings

2.5 star property

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Photo gallery for Western Inn Motel Billings

Lobby
Individually decorated, desk, iron/ironing board, free WiFi
Exterior
Room amenity
Hallway

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
3311 2ND AVENUE NORTH, Billings, MT, 59101
  • The Pub Station
    ‪13 min walk‬
  • MetraPark
    ‪5 min drive‬
  • First Interstate Arena
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪5 min drive‬

Room options

Standard Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Individually decorated, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Individually decorated, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Individually decorated, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Individually decorated, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

SureStay Plus Hotel by Best Western Billings

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is €158
for 1 room
includes taxes & fees
18 May - 19 May
SureStay Plus Hotel by Best Western Billings

About this property

Western Inn Motel Billings

Hotel in Billings with free breakfast and free airport shuttle
A snack bar/deli, laundry facilities and free breakfast are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a vending machine.
Western Inn Motel Billings offers 40 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. This individually decorated accommodation includes desks. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with premium cable channels. Housekeeping is provided on a daily basis.

During your stay at Western Inn Motel Billings, you're just a quick walk from Becks Bourbon Street Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Steps from Becks Bourbon Street Casino and 3 minutes on foot from Moss Mansion Museum
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). The business-friendly Western Inn Motel Billings also features a vending machine and laundry facilities. Free self parking is available.
Guests are served a free continental breakfast daily from 7:30 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle during limited hours at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9 AM
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15.99 per pet, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.99 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Western Inn Motel Billings offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Western Inn Motel
Western Billings
Western Inn Billings Billings
Western Inn Motel Billings Hotel
Western Inn Motel Billings Billings
Western Inn Motel Billings Hotel Billings

Western Inn Motel Billings Reviews

Reviews

6.6
Rating 10 - Excellent. 26 out of 157 reviews
Rating 8 - Good. 41 out of 157 reviews
Rating 6 - Okay. 48 out of 157 reviews
Rating 4 - Poor. 26 out of 157 reviews
Rating 2 - Terrible. 16 out of 157 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Had a coffee pot othet places didnt and quite it noisr at othet ones
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Great location near downtown Billings. The facility looks taking care of and clean. The staff is friendly and helpful
Stayed 1 night in Dec 2019

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid value not flashy.

A solid hotel.Not flashy, but serviceable.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room with king size bed. Small lobby limited seating breakfast. Great staff, very friendly and helpful.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very nice and personable, however the cleanliness of the place was undesirable. The carpet had large stains. The shower door looked as though it was not cleaned in some time. I had to ask the housekeeper twice to clean my bathroom and she did not provide cups, sugar or stirrers for coffee. The picture attached was not what my room looked like
Stayed 3 nights in Aug 2019

2/10 Terrible

Sheila, Billings MT

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When I first got there I ordered a room with two queens and they gave us a room with 2 full beds. At three in the morning we all woke up because the room was very very hot the central air was not working. And on top of that I went to go ask for a fan and the front doors to the motel were closed so we suffered with the heat. Towels were stained with brown. Terrible motel would never stay there again
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everyone is very friendly. We had a small special request, and they did their best to accommodate.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Somewhat old with old bed that creeked. Good staff that was helpful.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
They advertise airport shuttle service but it's not always available. The room was not even remotely clean. I could see that the surfaces had been washed but there was deep filth on the baseboards and in corners. The bed was old and uncomfortable and the room temperature couldn't be adjusted.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may not be the most updated motel, but they make up for it in customer service. The owner is so nice, friendly, and helpful. They have continental breakfast, and sell snacks and drinks in the front office. The owner would throw in a free candy bar most times. There is a washer and dryer for guests' use, and it was nice to not have to do laundry when I got home.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness
It is an older motel run by a small staff of friendly and competent people. The rooms were adequate with all of the things you'd expect in a 2 star motel. Only a couple issues we didn't expect. 1) There were ants on the floor of the shower however they were quickly taken care of when we notified the desk attendant. 2) The queen beds were noisy whenever you move in the bed. I've never seen or heard of that before.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't waste the money!!!

The hotel was dirty. Air conditioning worked when it wanted to and the beds were awful. Lumpy, and they squeaked bad every time you moved. If this was a recently remodeled hotel I would hate to see what it was like before. Would not waste the money to stay again.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, but overpriced for the conditions and amenities.
Stayed 1 night in Jun 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort

Great staff!

The room was a little run down, and they do charge for pets. The free breakfast was cereal and there's no tub.i wound up paying about $115.00 for a two star hotel. BUT the family running the place were absolutely the sweetest! I really enjoyed their friendliness and energy.
Stayed 1 night in Jun 2019

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable Dump

It was filthy. They surprised me with a $50.00 “deposit” requirement when I checked in. It still has not been refunded. The breakfast is a bowl of cereal. Avoid this place.
Stayed 1 night in May 2019

4/10 Poor

JAMES

Liked: Cleanliness, room comfort
Disliked: Staff & service

A motel to stay away from.

It took a long time to get checked it. Breakfast wasn’t served until 7:30. We had to take the cover of the toilet so it could flush it because the handle was on the side to close to the sink. Also breakfast was not some thing to write home about.
Stayed 1 night in May 2019

4/10 Poor

J.Y., Cody, wy

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty towels, carpet in room dirty, no locks on the door to the hallway, uncomfortable bed and the pillows were bad too. Staff was super nice and friendly, efficient.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Motel is very old and outdated . It is very clean and the staff are friendly
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

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