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The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Exterior detail
Exterior detail
Lobby sitting area
Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Lobby sitting area

Buena Park Grand Hotel & Suites

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
2.9 out of 5, (1962)
The price is €108
for 1 room
includes taxes & fees
12 May - 13 May
Buena Park Grand Hotel & Suites

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 618 out of 1486 reviews
Rating 8 - Good. 235 out of 1486 reviews
Rating 6 - Okay. 247 out of 1486 reviews
Rating 4 - Poor. 162 out of 1486 reviews
Rating 2 - Terrible. 224 out of 1486 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
The hotel is a decent option for a night or two, especially if you’re looking for a convenient location. It’s walkable to restaurants, entertainment, Knott’s Berry Farm (15 minute walk) and just a 5-minute walk to Starbucks and Porto’s. The lobby is clean, open, and welcoming, featuring a pretty staircase. Check in was easy and the front desk were friendly. The rooms are average. The queen beds were squeaky, and both the mattresses and pillows could use an upgrade. The flooring is all tile with no carpet, and while practical, it showed that it needed a better cleaning, as walking in socks left them dirty. Overall, we didn’t spend much time in the room since we were out all day, but for sleeping and convenience, it served its purpose well. The location is definitely the highlight.
Stayed 2 nights in Apr 2025

6/10 Okay

Jason

Stayed 2 nights in Apr 2025

4/10 Poor

Angel Zarate

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Roaches in the bathroom and second room was really unpleasant
Stayed 1 night in Apr 2025

6/10 Okay

Carissa

Liked: Room comfort

Meh, it was okay.

Reserved a king, got 2 queens. Room in need of upgrading. Out dated furniture, paint chips, towel rack broken. Towels were terrible, small, thin and no washcloths. Beds were very comfortable. Nice sheets. Pool/jacuzzi closed at 8!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

2/10 Terrible

Tiara

Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy and there were roaches
Stayed 3 nights in Apr 2025

10/10 Excellent

Freddy, Fresno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local to everything and made to feel like you are home
Stayed 3 nights in Apr 2025

2/10 Terrible

monique

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked in and within 40 minutes of being in our room we found two silverfish bugs near our pillows. Absolutely disgusting. We asked if we could be moved to another room but unfortunately due to there being none available, we had to request a refund that will take 7-10 business days to receive back. We Uber’d there and back and had to find another hotel last minute.
Stayed 1 night in Apr 2025

10/10 Excellent

El Amante

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Syed

Liked: Staff & service
Good
Stayed 1 night in Apr 2025

8/10 Good

Gino D

Business traveller
Liked: Staff & service
I think a lot of the people who have given this property such bad ratings previously have never been to California, nor know how to communicate with employees to remedy trivial issues. I had a fine stay at this property and it is most certainly a value property. No bells and whistles, just a convenient stay. The Staff: Everyone was super polite, especially the front desk women. They were able to accommodate all of my requests and did so in a timely manner The Room: You can tell this is an older property that was acquired and the new owners have tried to spruce up an old property. The room is nothing special, but pleasant enough. Hot shower, fair water pressure, A/C and heat, a tv, coffee maker etc. No frills, but not lacking. It's a fairly noisy property, you can hear your neighbors and when people walk by your room, but that really didn't bother me. Cleanliness: I wasn't super impressed with the cleanliness of my room. I told the people at the front desk my floor was dirty, and they sent cleaners to sweep and mop the floor. I think my only true gripe about cleanliness was the comforter on the bed had seen better days. It was pretty stained, but the bed itself didn't feel/seem dirty. Surrounding Area: This place is very ideal for travel. You're close to the highway and all sorts of entertainment. The property has a security patrol and external cameras. Bonus points for plenty of affordable restaurants and grocery stores nearby.
Stayed 3 nights in Mar 2025

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient area close to theme parks ,dining and freeway.
Stayed 1 night in Apr 2025

4/10 Poor

Serena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s location is convenient, and the parking is also a plus, with the option to park right outside your room door. However, the service from the staff was just below average. The clerk in the front seemed rushed, although there was only one other person in the lobby. The bed and pillows were not particularly comfortable, and there were people hanging out in the back corner parking lot all night.
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
Staff was great! Property was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ana

Stayed 2 nights in Apr 2025

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, amenities
Cops were in the property drugs were being sold outside. Front desk employee asked for $200 cash deposit. This was a very unsafe location
Stayed 1 night in Apr 2025

10/10 Excellent

Jovanny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Syed

Disliked: Amenities
Overall not bad
Stayed 1 night in Apr 2025

2/10 Terrible

Katrina

Disliked: Cleanliness, property conditions & facilities
Place was not clean at all! My son broke out in a rash!
Stayed 2 nights in Apr 2025

8/10 Good

Kelly

Travelled with family
Liked: Amenities
It had the essential we got good sleep on a comfortable bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Wulom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a location that was convenient for me.
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, room comfort
Stayed 6 nights in Apr 2025