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The Buena Park Hotel & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Buena Park Hotel & Suites

Lobby
Lobby sitting area
Exterior detail
Exterior detail
Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Best Inn & Suites

Pool
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (2558)
The price is €83
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Best Inn & Suites

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 480 out of 1162 reviews" "
Rating 8 - Good. 187 out of 1162 reviews" "
Rating 6 - Okay. 194 out of 1162 reviews" "
Rating 4 - Poor. 126 out of 1162 reviews" "
Rating 2 - Terrible. 175 out of 1162 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bret

Travelled with family, Travelled with family and small children
Liked: Staff & service
Location/Location/Location - was critical to our activities and this location was perfect
Stayed 3 nights in Jul 2024

10/10 Excellent

Francine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay there The children enjoyed it and Pool especially I was very satisfied with the room I only wish I could of stood longer
Stayed 2 nights in Oct 2024

6/10 Okay

Alejandro

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Had to ask to switch rooms because the drain in shower was backing up quite a bit. Maintenance was unavailable over the weekend. Second room was better, however, there was a little roach inside the mini fridge. The staff was great and accommodating.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom's were infested with ants and there was people who appeared to live there that had music and were drinking alcohol outside the rooms in the middle of the night they even took the couch outside the room to the parking lot to drink beer like they owned the place office staff did nothing to resolve this issue in my 2 night stay
Stayed 3 nights in Oct 2024

4/10 Poor

Danielle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in just before 1 am after a 6 hour drive only to find the room was not prepared to accommodate our party of 5 which was on the reservation. This room had two beds and a sofa pull out bed. All beds needed to be utilized, which is why we chose this room. The pull out bed had one dirty fitted sheet, and the underside of the mattress had mold on it. We contacted the front desk to ask for a room change, we were told they had none. We asked for linens for the sofa bed, as well as additional towels to shower as there were only 2 towels in the room. We were told that we would have to try after 8 am for linens. I sent my husband to the front desk and we were able to get one sheet and two pillows from the front desk that he “found”. The AC unit in the room with the sofa bed barely blew air. The floors were dirty and dusty, especially under the beds. The vanity area is dimly lit, and the cubby for tissue paper was empty. The pool area had no pool towels for swimming. It seems the property isn’t cleaned or maintained well in any area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Stayed 1 night in Oct 2024

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This is our second time staying at Buena Park and we loved it! The staff is always nice, our room is always clean and the breakfast is good.
Stayed 4 nights in Oct 2024

2/10 Terrible

EMANUEL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting dirty , roach infected, they rent rooms for people to live there so our next door room neighbor was one of them they were drunk, loud and had music all night it was 2am they were still going GETTO as F. They had the furniture outside their room with people halfway naked . By 6am they were at it again with loud music, screaming and we had to call front desk to complain , but it turns about 6 rooms were the same party is because they actually live there they are not regular guest so they could not ask them to move or shut the f up apparently. We had water leaks in the sink and tub . DISGUSTING don’t waist your money . Pay a little more somewhere else it will be best.
Stayed 3 nights in Oct 2024

6/10 Okay

Marissa

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms looked like they were thrown together with mismatched pieces from a swap meet. It didn’t look clean or finished. The walls are very thin you could hear the people in the room next to you. The only reason we stayed here was the price and convenience of how close it was to where we were going.
Stayed 2 nights in Oct 2024

6/10 Okay

EMELEE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room faced the freeway. It was very loud. Rooms are definitely outdated and old. Beds were not the most comfortable. But for the price we paid. It was what we needed
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy pillows
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

ALFONSO

Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only issue I had was just the plumbing where it would drain slowly. Issue got resolved the next day but slowly got back into slow draining again. NOT all units had the same issues though. Traffic times are pretty nuts going in and out of the property. Lol… But overall I would stay there again. 👍
Stayed 5 nights in Oct 2024

4/10 Poor

Deborah

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a gut job, a flip. The hot water was hardly luke warm after running it ( for a shower) for minimum 5 minutes. At sink, the hot and cold faucets were backwards. Pictures on the walls are hung crooked and you cannot straighten them because they're glued to the wall crooked. Hot tub worked but not with any hot water, it was all bubbles and cold water. The phone in room didn't work, the wires had been cut. Found that out when at midnight I attempted to call front desk to ask them to contact people in room above us....there must have been a herd of elephants in at room. Heavy footed people who stomped non-stop till midnight when I went to lobby desk to have it stopped. If you want conviences (like hot water, working phones, quiet evenings) do not stay here. But added plus; there were no bed bugs. I'm grateful for that.

4/10 Poor

karen

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1. Took forever for the water to even warm up to take a shower and it was only warm used no cold water at all and it still was not warm enough to shower in. 2. things were hooked up backwards compared to normal for example the light switch and the fan switch in the bathroom were opposite to what most people are accustomed to so you always turn on the fan and then had to find the light and the hot water faucet was where the cold water faucet should be in the bathroom sink and vice versa and no I did not mix the hot and cold water up in the shower I even tested it to be sure I wasn't mixing them up but cold was cold in the shower and hot was hot normal setting 3. Did not sleep for two nights the people above me walked all night long in the room with hard stomps very loud and noisy how much can you walk in a hotel room? these people I don't know they were trying to get in their 20,000 steps for the day or what but I could not sleep I even tried to call them at one point and they did not answer their phone I even went outside to the opposite side of the pool to get the room number and also watch to see if it was people on the outside upstairs walkway but it was not and their lights were off you could tell the lights were off so they just walked in circles in a dark hotel room

10/10 Excellent

Muli

Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room next to freeway off ramp. No heat in hot tub pool area. Room was not made on two night stay. ETC…….
Stayed 2 nights in Oct 2024

4/10 Poor

Ian

Stayed 1 night in Sep 2024

8/10 Good

Luis

Good
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

6/10 Okay

Marco

Stayed 2 nights in Sep 2024

6/10 Okay

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 days at this place and only once did they come by to do our beds and bring us towels. But even the towels I don't think they gave us clean ones. The towels were folded and placed and the racks, but they were all wet. As if they folded the used towels and put them back on the racks. The only good thing was the price.
Stayed 3 nights in Oct 2024

10/10 Excellent

M crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very friendly staff. We felt welcome. Especially to the wonderful lady in the front desk. She made sure we were well taken care and proactively gave us extra towels just in case. Thanks for everything.
Stayed 1 night in Oct 2024