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The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Exterior detail
Exterior detail
Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Best Inn & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (2523)
The price is €97
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Best Inn & Suites

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 521 out of 1248 reviews
Rating 8 - Good. 199 out of 1248 reviews
Rating 6 - Okay. 209 out of 1248 reviews
Rating 4 - Poor. 136 out of 1248 reviews
Rating 2 - Terrible. 183 out of 1248 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aubrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++ place for the budget
It was a quiet hotel and i felt very safe there. The breakfast was amazing and it was good to help start the day! Love the waffles!
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation for 3 days and only stayed 15 minutes. The room was disgusting! Red spots on the curtains, toilet was clogged and had pee on the lid, and paint was chipping off the roof. Not sure if will get a refund yet but DO NOT STAY HERE.
Stayed 1 night in Oct 2024

10/10 Excellent

Arturo luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel are very professional and very caring for tge guest
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruby

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Alejandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the first time I would say I have ever had a terrible stay at a hotel. The first room we found two cockroaches, the towels were stained. I appreciate the front staff allowing us to be moved to a different unit. This unit was a bit better but the shower wouldn’t drain leaving us showering in a puddle. I would not leave a bad review on the website but I would never stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Arlene

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Bring your own towels.
The stay was okay. The tub needed to be cleaned. The pillows were stained. They only gave us 2 small hand towels. 2 med towels. I decided to call front dest to realize there was no phone in thw room. Used my phone to look up on Google to call front dest and ask for towels the next day. For the fromt dest to state I had to go to pick them up at the front desk all the way in the front of the property because no service. I jad to drive at 7am to the front of the property to pick up 3 large towels Which were med sized not 3 large bath towels. Everything else was clean Fridge was plug-in and not even cold. They beds were comfortable.
Stayed 1 night in Nov 2024

4/10 Poor

Vince

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
NA
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo luis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff and crew very caring and the rooms clean and comfortable
Stayed 2 nights in Nov 2024

4/10 Poor

Natalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nancy

Stayed 2 nights in Oct 2024

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tolerable For 1 Night
Older hotel that was recently remodeled, but some of the furniture is old and in need of refurbishment or replacement. Shower head was completely clogged with calcium, refrigerator was leaking water, no hair dryer, no iron, bed was hard and uncomfortable. Only saving graces were the pillows were surprisingly comfortable and the breakfast was awesome! Also the people at the front desk were very friendly. If you need a cheap hotel to crash for the night this sufficient, but would not stay for more than 1 night.
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Took three tries to get key to work. Don't get.a room facing the street. Really noisy!
Stayed 1 night in Nov 2024

2/10 Terrible

Patricia, Las Vegas

Stayed 2 nights in Oct 2024

8/10 Good

Adul

Travelled with family
Liked: Staff & service, room comfort
Confusing directions
The place itself is dated, but still kept semi clean. Check in was easy, the most frustrating part about the whole experience was the directions when using the address on hotels.com. It leads you across the street from the property to a residential area. Other than that everything was ok.
Stayed 1 night in Nov 2024

6/10 Okay

Jairo

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Ericka

Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

darryl

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Abandoned golf cart outside door . Torn shower curtain . Dirty hand prints on walls boot marks on doors . Bed covers smelt of sweat / puke ( slept without them ) most of the lights did not work . Gaps around door . How did this hotel get 8 out or 10 rating . I paid extra for high rating . Total joke
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It appeared to be nice looking but deep cleaning did not happen. There were stains on sheets, black mold in bathrooms, pee spots throughout bathroom.
Stayed 2 nights in Nov 2024

6/10 Okay

Allen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room and property is definitely older but clean on check-in, no issues with front desk staff or housekeeping. Hotel breakfast lacked any sort of protein or fresh fruit options but was fully stocked and attended to during breakfast hours. The only things of note: I'm not sure if it's on all rooms, but the rooms with a sliding bathroom door have a HUGE gap that even when locked you can clearly see directly to the shower and toilet. I stayed with someone I trusted, but even then the large gap made me uncomfortable. Our bathroom mirror also fell off without us doing anything to cause it and the shower water wasn't hot most nights. The hotel also seemed quite booked so expect that you may have loud neighbors while you're trying to sleep. We also didn't have blackout curtains, just blinds, but they kept out enough light that it was fine Overall I would stay here again if in the area, the price was quite affordable and above all my room was clean
Stayed 7 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Magic Mountain, very clean. Needs better shower water pressure. Every thing else amazing.
Stayed 8 nights in Oct 2024

2/10 Terrible

Gabriel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so dirty, old and noisy at night, the night staff unprofessional and rude.
Stayed 1 night in Nov 2024