Renaissance Charlotte SouthPark

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Renaissance Charlotte SouthPark

Indoor pool
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
5501 Carnegie Blvd, Charlotte, NC, 28209
  • SouthPark Mall
    7 min walk
  • Village Tavern
    2 min walk
  • Tyvola Station
    5 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    19 min drive

Room options

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 34.8 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 34.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 34.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 34.8 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 34.8 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

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About this property

Renaissance Charlotte SouthPark

Eco-certified Charlotte hotel in SouthPark with free parking
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Renaissance Charlotte SouthPark offers 264 air-conditioned accommodations with iPod docking stations and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Renaissance Charlotte SouthPark. During your stay, you're just a quick walk from SouthPark Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Flagstones
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from SouthPark Mall and 10 minutes from Spectrum Center
  • Dogs welcome for a fee
Renaissance Charlotte SouthPark offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 8697 square feet (808 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the eco-certified Renaissance Charlotte SouthPark. Self parking is free.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Flagstones – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
The Bar At Flagstones – This bar specialises in American cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flagstones
  • The Bar At Flagstones

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 8,697 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 30.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Renaissance
Charlotte Renaissance SouthPark
Renaissance Charlotte
Renaissance Charlotte SouthPark
Renaissance SouthPark
Renaissance SouthPark Charlotte
Renaissance SouthPark Hotel
Renaissance SouthPark Hotel Charlotte
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Charlotte
Renaissance Charlotte SouthPark Hotel Charlotte

Renaissance Charlotte SouthPark Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean lovely room staff great
Stayed 1 night in Sep 2024

8/10 Good

Nate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New great updated rooms and free good parking
Stayed 1 night in Sep 2024

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was simply outstanding!!! Staff was extremely pleasant and kind.
Stayed 1 night in Sep 2024

10/10 Excellent

corporate

Stayed 1 night in Sep 2024

10/10 Excellent

patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jerry

Travelled with family
Liked: Staff & service
2 nights
Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing property, the beds were so comfy and property was kept very clean and late at night they have security walk the building, the staff was also super helpful and very kind, and will definitely book here again in the future : )
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2024

6/10 Okay

Phil

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well, this hotel was booked last minute because it was near my wife’s place of employment. Our property was hit with flash flooding earlier that day and was under 4’ of water. I was surprised based off the reviews regarding how friendly and polite the staff was that the three people I spoke with at check in, not one offered even a fake apology or concern about the flooding despite my seeing a security camera feed during check in that showed significant water level increases. Aside from this, the hotel was clean, walkable, beds were comfy, close to everything from dining and shopping to entertainment, and mostly very quiet. Only other issues were the bathroom door is a sliding barn door that leaves a .75” gap down the full sides and has no lock. If you value privacy in the bathroom this is an issue. Despite the coffee shop being open in the morning for almost an hour none of the pastries were ready yet. Again, people have bad days, I know I was having one and perhaps I caught the staff on an off day but it would’ve been nice to have a human response of some kindness. If proximity is your biggest concern then this place is more than fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quaint, lovely staff, very walkable enjoyed myself immensely! I would come back and I would recommend others to stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Our room had no hand soap bars and only two towels. There were no creamers for our coffee in our room. Other than that our stay was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Nebiyou, springfield

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
Stayed 2 nights in Aug 2024

8/10 Good

Martha

Stayed 2 nights in Jul 2024

10/10 Excellent

Caren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean well staff hotel is in a nice location, close to restaurants and shopping.
Stayed 1 night in Jul 2024

8/10 Good

Eugene

Stayed 1 night in Jul 2024

10/10 Excellent

Armando, Irmo

Liked: Cleanliness, staff & service, property conditions & facilities
Love to stay !!
Stayed 1 night in Jul 2024

6/10 Okay

Rita

We were put in a room adjoining to another room full of people we didn’t know. Apparently you need to “request” not being in an adjoining room. Never heard of this. Nonetheless, the people beside us kept me up from 11PM-1AM. The hotel bar was closed on a Saturday when we checked in even though it was the afternoon. Kind of bummed out about that because they advertise their speciality cocktails as soon as you walk in the lobby with a sign. Finally, the hallway carpets were pretty dingy and not clean. Although we received some Marriott points to make up for the noisy neighbors, I would not stay at this location again.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda-jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stat. Modern rooms and clean facilities However when we checked in the key card system was down and peoplem ongregated in the libby as each guest had to be escorted to their room to enter. It was way too loud.
Stayed 1 night in Jul 2024