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Best Western Plus Hawthorne Terrace Hotel

3.0 star property

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Photo gallery for Best Western Plus Hawthorne Terrace Hotel

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Kitchenette, Annex Building | In-room safe, desk, laptop workspace, iron/ironing board
Indoor spa tub
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Gym
  • Parking available

Explore the area

Map
3434 N. Broadway Avenue, Chicago, IL, 60657
  • Lincoln Park
    ‪5 min walk‬
  • Briar Street Theatre
    ‪11 min walk‬
  • Wrigley Field
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

  • 51 sq m
  • Sleeps 5
  • 2 King Beds

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

  • Sleeps 5
  • 2 King Beds

Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Hawthorne Terrace Hotel

Hotel with free breakfast, near Wrigley Field
Along with a fitness centre, this smoke-free hotel has a sauna and Access to hot tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk.
Best Western Plus Hawthorne Terrace Hotel offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Hawthorne Terrace Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lincoln Park. You'll find features such as free WiFi in public areas, plus a gym and 1 hot tub.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a computer and a car charging station
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Wrigley Field and a 4-minute drive from Lake Michigan
  • Pets welcome for a fee
Best Western Plus Hawthorne Terrace Hotel offers its guests Access to hot tub, a sauna, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hawthorne Terrace Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 29.50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 29.50 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hawthorne
Best Western Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Chicago
Best Western Plus Hawthorne Terrace Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Terrace
Hawthorne Best Western
Hawthorne Terrace
Hawthorne Terrace Best Western
Hawthorne Terrace Hotel
Best Western Hotel Chicago
Best Western Chicago
Best Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Hotel Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Hawthorne Terrace Hotel Hotel Chicago

Best Western Plus Hawthorne Terrace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1007 reviews
Rating 8 - Good. 244 out of 1007 reviews
Rating 6 - Okay. 73 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Maria Jecel

Stayed 1 night in Nov 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my quick stay at this property. We arrived late and the front desk was super friendly and helpful. The complimentary breakfast was small but good. The area was quite walkable and while the room was tiny, it was a comfortable sleep. We were here in November and it was cold outside, but running the heater made the room too stuffy so we slept with the window open. I didn't hear anyone else in the hotel at all. Would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

MICHAEL, AYR

Stayed 2 nights in Aug 2024

2/10 Terrible

Meagan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Was not impressed with rude front desk staff and also not imoressed woth oarking such high proce and when asked about veteran discount was even more rude.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy, Albia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and very friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Evelyn

Travelled with family
Liked: Cleanliness, staff & service
We had an awful smell coming from the restaurant below. Our neighbors were extremely noisy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator could be a bit wonky sometimes, and was moving from side to side a lot, and making noises intermittently. Made us feel a bit uncomfortable at times. Other than that, we had a great stay! Loved the new look of the hallway / hotel, and the staff was really accommodating and nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area- close to Wrigley and many restaurants. Clean room and comfortable bed…
Stayed 3 nights in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
need more lighting in parking area
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Disliked: Room comfort
Not the best experience I’ve had.
We were grateful we were able to check in early, but I immediately noticed the floors in the room were oddly sticky. Each step I took, my shoe made a sticky noise that didn’t occur on other hard surfaces in the building. We stayed only two nights. Night one, we received a notice slipped under our door that the water would be off between 11-3 for city workers. Fine, we can make that work. We showered normally and headed out for our long day. We returned at 11:30pm from a comedy show to find out the water was once again off. This time, we had no notice. So my husband was unable to shower before bed and we had to brush our teeth with bottled water. Our room phone was called at 2am waking us out of a dead sleep, but no one was there when we answered. Next morning, I go to shower and there’s water, but only cold. I visit the front desk to inquire about it and was advised no one was there yet to turn the broilers back on and it would be a bit before the water would warm back up once this task was done. I also brought up the odd phone call at 2am and they advised it was them as they could hear water running despite it being turned off at that hour- it was my white noise I use to sleep. So I had to take a cold shower as we had an early Amtrak departure and broken sleep. Not really happy with the stay due to these things, but at least there was the continental breakfast which saves us some money and free bottled water. Hopefully a future stay would provide a better experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elliott

Travelled with family
Liked: Amenities
It’s a beautiful, clean hotel that provides excellent service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved everything about this place. staff was so wonderful and polite. I'd like to stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

JOONSANG

Stayed 3 nights in Nov 2024

2/10 Terrible

Kayla

Stayed 1 night in Nov 2024

10/10 Excellent

Yliyah, Kiel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Reasonable for the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Outlet in bathroom didn’t work. I alerted staff but this was never addressed or fixed. Elevator was out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Camilo, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodations, a safe area and easy parking. A very charming hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Stayed 5 nights in Oct 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Terrific stay, staff super friendly and the location is terrific. Safe area. The hotel gave me an extra hour at check out and stored my bags while I waited for my pick up.
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Chicago Solo Stay
I had an amazing stay at the Best Western Plus Hawthorne Terrace! The hotel was impeccably clean, and the staff were incredibly friendly and welcoming. Check-in and check-out were quick and hassle-free, making everything so convenient. As someone traveling alone, I felt comfortable and well taken care of. The room was cozy and perfect for a solo traveler like myself. Highly recommend this place for anyone looking for a relaxing and pleasant stay in Chicago!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!
The hotel is like a boutique hotel. It was very stylish and very comfortable. The location was perfect for us as it was near my son's apartment. The staff was extremely friendly and helpful. Will definitely be back!
Stayed 3 nights in Oct 2024