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SureStay Hotel by Best Western Florence

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Business centre
Exterior detail
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
8075 Steilen Dr, Florence, KY, 41042
  • Florence Antique Mall
    ‪17 min walk‬
  • UC Health Stadium
    ‪19 min walk‬
  • Florence Mall
    ‪3 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Florence - Cincinnati South

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1011)
The price is €73
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Quality Inn & Suites Florence - Cincinnati South

About this property

SureStay Hotel by Best Western Florence

Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Florence. During your stay, you'll be within walking distance of Florence Antique Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 12.4 mi (20 km) from Northern Kentucky Convention Center and 13.1 mi (21.1 km) from Paycor Stadium
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Hotel by Best Western Florence. Self parking is free.

This Florence hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

SureStay Hotel by Best Western Florence Reviews

Reviews

6.2
Rating 10 - Excellent. 200 out of 981 reviews
Rating 8 - Good. 247 out of 981 reviews
Rating 6 - Okay. 161 out of 981 reviews
Rating 4 - Poor. 146 out of 981 reviews
Rating 2 - Terrible. 227 out of 981 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Stayed 5 nights in Oct 2024

10/10 Excellent

Uzodinma

ok
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2024

2/10 Terrible

Kimberly

Disliked: Property conditions & facilities, room comfort
1.5
It was not like the pictures it was not comfortable I was actually scared to leave my room. I did not totally enjoy my stay
Stayed 2 nights in Nov 2024

8/10 Good

Regina

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Regina

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel, Niverville

Travelled with partner
The beds were good
Stayed 3 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Thomas

Business traveller
Stink
First room was not cleaned up by a maid. Second room was properly set up. No info was given about timing of breakfast. Missed breakfast. No sign alerting us about breakfast. Complained to clerk and he said that he was not asked about breakfast and went back texting behind counter
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells like an ashtray
The room wasn’t terrible, but we had to ask for a second one because this entire hotel smells like an ash tray. Luckily the second room didn’t smell like smoke, but it’s hit or miss. The hallways, and every other inch of this place just reeks of cigarettes. There are a lot of long term guests here, and the people were just lower class. To be honest, just a lot of drug addicts and white trash staying here. I definitely would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Gehrig

Business traveller
Liked: Cleanliness
Cigarette smell ; loud noises through the night
Turn the heater on and smelled like cigarettes for awhile til it cleared up. Few doors down two dogs completely non stopped backing all through the night for at least 4 hours. Til about 1:30am. Called room service and didn’t hear anymore barking.
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel absolutely reeked of cigarette smoke -had stained sheets- no extra pillows or bedding- and one of our beds was completely unstable. The breakfast room was not set for breakfast at 6-7- or 8am and a guy was sitting in there smoking- ugh!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was outdated. Toilet wouldn't flush good. No elevator.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richele

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The place really isn’t that bad for the price. They are remodeling and I would stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
Stayed 1 night in Oct 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mondaine

Stayed 1 night in Sep 2024