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SureStay Hotel by Best Western Florence

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior detail
Business centre
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
8075 Steilen Dr, Florence, KY, 41042
  • Florence Antique Mall
    ‪17 min walk‬
  • UC Health Stadium
    ‪19 min walk‬
  • Florence Mall
    ‪3 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Florence - Cincinnati South

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1002)
The price is €87
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Quality Inn & Suites Florence - Cincinnati South

About this property

SureStay Hotel by Best Western Florence

Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Florence. During your stay, you'll be within walking distance of Florence Antique Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 12.4 mi (20 km) from Northern Kentucky Convention Center and 13.1 mi (21.1 km) from Paycor Stadium
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Hotel by Best Western Florence. Self parking is free.

This Florence hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

SureStay Hotel by Best Western Florence Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 973 reviews" "
Rating 8 - Good. 247 out of 973 reviews" "
Rating 6 - Okay. 160 out of 973 reviews" "
Rating 4 - Poor. 145 out of 973 reviews" "
Rating 2 - Terrible. 222 out of 973 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells like an ashtray
The room wasn’t terrible, but we had to ask for a second one because this entire hotel smells like an ash tray. Luckily the second room didn’t smell like smoke, but it’s hit or miss. The hallways, and every other inch of this place just reeks of cigarettes. There are a lot of long term guests here, and the people were just lower class. To be honest, just a lot of drug addicts and white trash staying here. I definitely would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Gehrig

Business traveller
Liked: Cleanliness
Cigarette smell ; loud noises through the night
Turn the heater on and smelled like cigarettes for awhile til it cleared up. Few doors down two dogs completely non stopped backing all through the night for at least 4 hours. Til about 1:30am. Called room service and didn’t hear anymore barking.
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel absolutely reeked of cigarette smoke -had stained sheets- no extra pillows or bedding- and one of our beds was completely unstable. The breakfast room was not set for breakfast at 6-7- or 8am and a guy was sitting in there smoking- ugh!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was outdated. Toilet wouldn't flush good. No elevator.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richele

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The place really isn’t that bad for the price. They are remodeling and I would stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
Stayed 1 night in Oct 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mondaine

Stayed 1 night in Sep 2024

2/10 Terrible

Jeffrey

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Pictures do not represent the property. Poor condition, toilet broken and would not even flush, shower curtain falling off the wall, stains on bed. Would not stay ever again!
Stayed 1 night in Sep 2024

4/10 Poor

CHRISTINE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jay

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not as it is advertised. It is not safe and it is dirty. I’m still waiting for my refund as we didn’t even stay.
Stayed 1 night in Jul 2024

4/10 Poor

Ian

Disliked: Property conditions & facilities
Not a place I would stay again.....basically a rebranded old motel/discount hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel that needs torn down.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets and room. The entire room smelled and the bed felt wet. There is mold in the ac.
Stayed 1 night in Aug 2024

6/10 Okay

Corey

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2024

2/10 Terrible

James

Disliked: Property conditions & facilities
Do not stay
The stay was horrible. Beginning with being charged for early check in, the bathroom was horrible. The bed was comfortable until 3:00sm when the guest started shouting down the hallway. We were scheduled to stay 2 nights but left after one.
Stayed 2 nights in Aug 2024

2/10 Terrible

patty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed at a location that was as bad as this one. Dirty doesn't cover it sticky floors horrible carpet rooms stink; the nicest part was the parking lot.
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This property should be rated higher. It was great.
Stayed 1 night in Aug 2024